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2026-02-13Save the Date – AORC Webinar_Enhancing Efficiency in Case Resolution_3 March 2026 - EN
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2025-10-23
Macao - CCAC - Annual Report 2024 - EN
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2026-02-05Ombudsman announces results of direct investigation operation into effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council
On 5 February 2026, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council of Hong Kong under the Department of Health, and the DH’s regulatory role. The Office of the Ombudsman made 21 improvement recommendations to the authorities.
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2026-02-04
Newly elected Human Rights Ombudswoman in Slovenia
At its session on 3 February 2026, the members of the National Assembly elected Dr. Simona Drenik Bavdek as the new Human Rights Ombudswoman. She will also advocate for the establishment of a children's rights ombudsman in Slovenia, who would be able to operate autonomously within the Ombudsman's institution.
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2026-02-13
Notez la date _Webinaire du CROA - Améliorer l’efficacité du traitement des plaintes_3 mars 2026 - FR
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2023-09-15
Rentrée scolaire et accès à l'éducation: les 5 points de vigilance de la Défenseur des droits
A la veille de la rentrée scolaire, la Défenseure des droits, Claire Hédon, et son adjoint Défenseur des enfants, Eric Delemar, s’inquiètent des entraves au droit à l’éducation des enfants. En effet, de nombreux enfants rencontrent des difficultés pour avoir accès à l’école.
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2026-01-30
NSW Ombudsman Casebook highlights the human impact of public oversight
The NSW Ombudsman’s newly released Casebook January 2026: Investigations and complaint-handling case studies is providing a greater understanding of how independent oversight can address failures in public administration and deliver better outcomes for the people of NSW.
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2026-01-30
Face it instead of turning away: Awareness-raising event to recognise, address and prevent violence against women and girls
The Austrian Ombudsman Board and Stiftung Forum Verfassung are organizing a follow-up format to the lecture series "One in Five". This event will take place on 27 February 2026 and aims to raise awareness among students of social work as well as health and legal professions. Kindly click here to register for the event.
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2025-07-03
Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.
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2026-01-22
Estonia - Annual Report 2024/2025 - EN
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2026-01-21
Overview: IOI Training Initiatives 2010-2025
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2026-01-15
Implementing ISO 9001: Strengthening Quality Management and Accountability in Ombudsman Institutions
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their first high-level capacity-building webinar of 2026 Implementing ISO 9001: Strengthening Quality Management and Accountability in Ombudsman Institutions. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 20 January 2026 at 10 am (GMT+2).
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2026-01-09
Síndic de Greuges de la Comunitat Valenciana - Informe anual 2022 - ES
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2026-01-21
ACRC Announced Its 2025 Achievements in Commemoration of International Anti-Corruption Day (Dec. 9)
Marking the International Anti-Corruption Day on Dec. 9, ACRC announced key anti-corruption policy achievements such as strengthening integrity education for future generations, solidifying the Conflict of Interest Prevention Act and hosting the APEC anti-corruption meeting.
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2025-10-10
New Zealand Ombudsman - Quarterly report Issue Number 49 - Spring 2025 - EN
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2025-11-27
Human Rights Ombudsman - Annual Report 2024 - Summary - EN
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2022-08-05
IOI Statement - Revocation of Membership (5 August 2022)
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2026-01-15
240 citizens receive pending dues of Rs 230 million after intervention of Honourable Ombudsman Punjab
The Office of the Ombudsman Punjab has achieved another major milestone in resolving pending financial issues of citizens, ensuring the disbursement of Rs 230 million to 240 citizens across the province through effective, timely and proactive intervention.
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2026-01-15
Ombudsman’s investigation triggers review of cancer treatment wait times at NHS Trust
The Parliamentary and Health Service Ombudsman (PHSO) recently investigated the care of of a 67-year-old woman who was treated at Broomfield Hospital, run by the Trust, in 2023. Her death has triggered a systemic review of cancer treatment and diagnosis wait times at Mid and South Essex NHS Foundation Trust.
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2026-01-15
While pre-planning was limited, Ombudsperson investigation finds speed of provincial government delivery of social assistance cheques during 2024 postal strike was reasonable
On 17 December 2025, the BC Ombudsperson released a report outlining the results of his office’s investigation into the Ministry of Social Development and Poverty Reduction’s distribution of income and disability assistance cheques during the 2024 Canada Post strike.