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2025-04-11Best Practice Paper on Ombudsman outreach practices
The IOI presents a new Best Practice Paper on “Outreach practices from Ombudsman around the world”. The paper builds on the regional exchange prior to and during the 13th IOI World Conference and reflects the results of this exchange among IOI members. It was developed by the office of the National Ombudsman of the Netherlands and presents outreach practices from IOI members across various countries.
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2025-04-04
Ombudsman Wales - Quarterly Newsletter - November 2024 - March 2025
Kindly click here to read the latest Quarterly Newsletter by the Ombudsman Wales. This newsletter covers the period from November 2024 to March 2025.
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2024-12-13
Ombudsman recommends solutions to Office of Children’s Services
Alaska State Ombudsman Kate Burkhart made seven recommendations to the Alaska Department of Family and Community Services, Office of Children’s Services (OCS), after an ombudsman investigation. The investigation was prompted by a complaint from a foster parent, who alleged OCS conducted an unfair investigation into a Protective Services Report, failed to seek timely mental health services or placement for a child, and made an inappropriate placement decision. The investigation revealed that OCS struggled to find effective solutions for a youth with complex needs and challenging behaviors.
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2023-10-27Hon’ble Ombudsman Punjab Major Azam Suleman Khan (Retd.) attends 3rd General Assembly Meeting of the OIC Ombudsman Association held in Turkey from 5 to 6 October 2023
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2023-10-27
Hon’ble Ombudsman Punjab Major Azam Suleman Khan (Retd.) attends 3rd General Assembly Meeting of the OIC Ombudsman Association held in Turkey from 5 to 6 October 2023
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2025-03-28
Chief Ombudsman releases final report
The Chief Ombudsman Peter Boshier has released his final report entitled "The way I see it" to Parliament on 27 March 2025. Kindly click here to read his report. Mr Boshier leaves office today, 28 March 2025.
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2025-03-28
ACRC Announces “2025 Basic Plan for Comprehensive Integrity Assessment of Public Institutions”
The Anti-Corruption and Civil Rights Commission (ACRC, Chairperson Ryu Chul Whan) finalized the 2025 Basic Plan for the Comprehensive Integrity Assessment of Public Institutions on the 24th of February 2025. A comprehensive integrity evaluation will be conducted for all local councils this year to focus efforts on improving entrenched corruption-prone areas in local settings. The final plan for the comprehensive integrity assessment will be confirmed after gathering opinions from various institutions with the results to be announced in December 2025.
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2025-03-21
Ombudsman announces results of direct investigation operation into Housing Department’s handling of illegal parking in public housing estates
On 13 March 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department ("HD")'s handling of illegal parking in public housing estates, and made 12 recommendations for improvement to the HD.
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2025-03-21
Lost in Translation: An Overview report by NIPSO on the provision of Interpretation Services in GP Practices
On 20 March 2025, the Northern Ireland Public Services Ombudsman (NIPSO) published the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare. The report ‘Lost in translation’ provides an overview assessment of the provision of Interpretation Services in GP Practices – for patients who are not proficient in English.
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2025-03-21
Office of the Ombudsman urges women politicians to report injustices
The Office of the Ombudsman has asked women running in the September 2025 General Elections to report any forms of injustices faced in the election process. The Director of Investigations and Research, Ms Martha Kwengwere, said this during a two-day capacity building training aimed at empowering female aspirants for the positions of Member of Parliament and Ward Councilors from the Central Region at Sunbird Capital Hotel, Lilongwe.
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2025-03-21
The President of the Czech Republic confirmed the creation of the Children's Ombudsman with his signature
The Czech President sealed the amendment of the Ombudsman Act with his signature. The law will enter into force on 1 July 2025. Thus, the institution of the Children's Ombudsman will be created on that date. Until the election of its representative, the duties will be carried out by the Deputy Ombudsman, Vít Alexander Schorm. The amendment also extends the ombudsman's mandate to include a so-called "National Human Rights Institution" whose aim is to protect and promote human rights in the Czech Republic.
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2025-03-06
Teresa Anjinho sworn in as new European Ombudsman
Kindly click here to read the oath speech of the new European Ombudsman, Ms Teresa Anjinho.
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2022-05-20
webaufnahme 20-5-2022 16330 www-ombudsman-europa-eu
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2024-11-07
Re-watch webinar on Ombuds Day 2024
On 8 October 2024, the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar in celebration of the Ombuds Day 2024 under the theme "Ombuds: Here to Hear". In case you missed the Ombuds Day 2024 webinar or wish to revisit it, you can access the recording of the webinar on YouTube.
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2025-03-14
AORC Webinar - Showcasing Children Ombudsman - Championing Children’s Rights in 2025
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their insightful webinar on Advocating for Children's Rights in 2025, with a special focus on Specialized Ombudsman Offices for Children. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 25 March 2025 at 10 am (GMT+2). Kindly click here for the official invitation and additional information on the speakers.
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2025-03-06
Save the Date: Webinar on Children's Rights
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA), for their insightful webinar on Advocating for Children's Rights in 2025, with a special focus on Specialized Ombudsman Offices for Children. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 25 March 2025 at 10 am (GMT+2).
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2025-02-27
The Proposal: The Office of the Parliamentary Ombudsman as the National Human Rights Institution for Malta
The Ombudsman presented the new Ombudsman Bill to Government for consideration.
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2024-10-25
Ombudsman challenges public offices on ethics
Ombudsman Grace Tikambenji Malera has challenged Public Officers in the country to exercise their duties and functions in a proper, fair, just, reasonable and lawful manner; further to accounting for their decisions or actions. Malera made the call in a presentation she made during a webinar organized by the University of Malawi (Unima).
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2025-02-27
Veterans Ombud Releases Report on Additional Dependant Care Reimbursement
On 26 February 2025, the Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report on Additional Dependant Care, a reimbursement mechanism designed to provide relief for additional dependant care costs incurred by Veterans participating in the Veterans Affairs Canada (VAC) Rehabilitation Program. The report found unfairness in the rules for reimbursement that could result in some Veterans not being afforded the same relief as others.
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2023-01-09
53. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (del 30 de diciembre de 2022 al 5 de enero de 2023)
