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2016-05-30Victorian Ombudsman: Investigation into public transport fare evasion enforcement (May 2016) - EN
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2016-05-27Public Services Ombudsman for Wales Issues Special Report
The Public Services Ombudsman for Wales has issued a “special report” against a Welsh Health Board for the first time ever after it failed to carry out recommendations it previously agreed to.
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2016-05-27
Special report of Public Ombudsman of Wales - English Version
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2016-05-27
Special report of Public Ombudsman of Wales - Welsh Version
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2016-05-25
Ombudsman highlights devastating impact of service failures and poor complaints handling
A report by the Parliamentary and Health Service Ombudsman highlights the devastating impact of service failures and poor complaints handling across the public sector. It reveals that too many people who complain to the NHS are not getting the answers they deserve when things go wrong. This latest snapshot of investigations by the Parliamentary and Health Service Ombudsman shows the devastating consequences families suffer when complaints are not resolved locally.
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2016-05-25
Parliament rejects annual report of Ombudswoman
“The vote of the parliament is a political pressure on the independence of this institution”, says Lora Vidovic, Ombudswoman of Croatia.
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2016-05-23
IOI President John Walters speaks at the Control Yuan
International Ombudsman Institute (IOI) President John R. Walters visited the Control Yuan on the morning of May 18, 2016, delivering a speech on the development of African ombudsman institutions and the challenges that they face.
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2016-05-19
The role of the Ombudsman in conflict resolution
The IOI is pleased to present the translated version of a variety of highly interesting articles relating to the topic of the role and functioning of the Ombudsman in conflict resolution.
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2016-05-19
A complaint to the ombudsman – viewed from three different perspectives (Friedrich Glasl, Austria)
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2016-05-19
Ombudsman mediation in Namibia (Angela Mickley, Germany)
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2016-05-19
The Ombudsman under the banner of heterogeneity and permanence (Sascha Ferz and Karin Sonnleitner, Austria)
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2016-05-19
Conflict Escalation by Complainants (Chris Wheeler, Australia)
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2016-05-19
IOI Annual Report 2014/2015 (EN / FR / ES)
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2016-05-18
Information Commissioner reports significant increase in FOI activity during 2015
The Information Commissioner and Commissioner for Environmental Information, Peter Tyndall, launched his Annual Report for 2015. This is the eighteenth report since the Office was founded in 1998 and the Commissioner's third since taking up Office.
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2016-05-18
MoU signed between the IOI and the British and Irish Ombudsman Association
On 12 and 13 May 2016 IOI Secretary General Günther Kräuter attended the Annual Meeting and Conference of the British and Irish Ombudsman Association in Dublin and signed a Memorandum of Understanding.
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2016-05-18
Formulario de Registro
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2016-05-18
Nota de Invitación
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2016-05-17
Public Defender presents April edition of information bulletin
The Public Defender's April information bulletin offers information about the Office activities, including the developed recommendations and proposals, involvement in the legislative process, educational and training seminars, and information meetings in the regions, Public Defender's international visits and international stories about the protection of human rights.
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2016-05-17
Prisoners should have access to independent complaints body
Ombudsman Peter Tyndall has welcomed the recommendation by Inspector of Prisons, Judge Michael Reilly, that the Ombudsman be given the powers to investigate complaints from prisoners. Judge Reilly was speaking at ‘The Ombudsman behind Bars’ conference in Dublin on Thursday 12 May. The conference heard that Ireland is breaching human rights by not allowing adult prisoners have their complaints independently investigated.
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2016-05-17
Ombudsman Hong Kong invites public views on Education Bureau's regulation of application fees collected by kindergartens
The Ombudsman, Ms Connie Lau, today (May 12) invited members of the public to provide information and/or views on the regulation by the Education Bureau (EDB) of application fees collected by kindergartens.