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2022-11-18Ombudsman publishes Weekly Newsletter
The Office of the Commissioner for Human Rights of the Republic of Azerbaijan published a newsletter for the period of 01-14 November, 2022.
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2025-09-26
Retrieval of Encroached State Land Worth Rs. 499 Million
In another high-impact intervention, the Ombudsman Punjab oversaw the retrieval of 300 kanals of state land, valued at over Rs. 499 million, from illegal occupants across various districts.
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2023-04-06
The Public Defender of Georgia presents its current newsletter for January and February 2023
The Public Defender of Georgia presents its newsletter for the months of January and February. Besides introducing Mr Levan Ioseliani as the new incumbent, the newsletter gives information on the activities of the Office of the Public Defender conducted in the first two months of 2023.
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2023-01-27
Working meeting on children living and working on streets
On January 25, 2023, the Public Defender’s Office of Georgia held a working meeting with representatives of state agencies and service providers on the rights of children living and working on the street.
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2024-12-19
Ombudsman announces results of direct investigation operation into public services relating to after-death arrangements
On 18 December 2024, The Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the public services relating to after-death arrangements, and made a total of 10 major recommendations to the Food and Environmental Hygiene Department, the Department of Health, the Hospital Authority and the Immigration Department.
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2025-10-03
National Ombudsman visits East London
Parliamentary and Health Service Ombudsman (PHSO) Paula Sussex CBE will be in East London for her first roadshow to hear from NHS staff, charities and advocacy groups about issues affecting the local community.
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2023-06-15Ombudsman of Ireland - Annual Report 2022 - Driving Fairness in the Delivery of Public Service - EN
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2023-07-25
05. Breakout Session I: Ms Fiona Crean - The impact of Ombudsman Investigation on Public Administration: A Case Study and Evaluation Guide
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2025-03-14
AORC Webinar - Showcasing Children Ombudsman - Championing Children’s Rights in 2025
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their insightful webinar on Advocating for Children's Rights in 2025, with a special focus on Specialized Ombudsman Offices for Children. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 25 March 2025 at 10 am (GMT+2). Kindly click here for the official invitation and additional information on the speakers.
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2024-11-15
The Ombudsman: trusted, credible
Kindly click here to read an opinion piece published by Parliamentary Ombudsman Joseph Zammit McKeon in The Times on 11 November 2024.
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2025-10-02
IOI European Region Quarterly Newsletter - July 2025 – September 2025
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2023-07-27
Ombudsman publishes special report on return of third country nationals in 2022
In its special report, the Office of the Greek Ombudsman stated, that forced returns of third country nationals to their countries of origin are further reduced in 2022, however, the number of detainees in Pre-removal Centres and Police stations is disproportionately high. At the same time, complaints on illegal pushbacks are rising, reinforcing the EU Commission's proposal to member-states to establish independent border monitoring mechanisms.
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2025-10-03
Ombuds Institutions of Luxembourg, Belgium, and the Netherlands Meet in Brussels
On 22 and 23 September 2025, the ombuds institutions of the Benelux countries gathered in Brussels for their annual meeting to discuss key regional issues. During the meeting, the group welcomed two new ombudsmen: Claudine Konsbruck, the Ombudsman of Luxembourg, and Nicolas Lagasse, the new Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles.
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2023-12-07
Tranquilisers instead of individual support: even such cases are encountered during the Defender’s visits to residential facilities for people with disabilities
The stories of two men with mental disabilities, recorded by employees of the Defender’s Office during their visits, illustrate a phenomenon, which has mostly been overlooked so far: some people with mental disabilities, especially those with challenging behaviour, receive high doses of tranquilisers. According to the Deputy Defender, this practice has to change. Behaviour is often the only possible form of communication for people who cannot otherwise make contact with others. It is therefore necessary that the latter understand the unmet needs behind the patient’s challenging behaviour and be able to respond accordingly. Tranquillisers must not be the first, let alone the only and permanent “solution”.
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2022-10-05
Ombudsman Western Australia Annual Report 2021-22 tabled in Parliament, 21 September 2022
The Western Australian Ombudsman has tabled his 2021-22 annual report in Parliament. The report outlines the work of the Office for the year.
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2025-06-12
BC Ombudsperson Jay Chalke Announces Departure After 10 Years of Service
After a decade as British Columbia’s Ombudsperson, Jay Chalke has announced his decision to step down from his role in early 2026. Chalke, the longest-serving Ombudsperson in the province’s history, has been a steadfast advocate for fairness and accountability in public administration.
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2025-04-11
Meeting of the IOI Regional Board in Curaçao
From March 31 to April 2, 2025, the Regional President for the Caribbean and Latin America, Mr. Keursly Concincion—who also serves as the Ombudsman of Curaçao—hosted the International Ombudsman Institute (IOI) Regional Board Meeting in Curaçao.
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2023-05-17
Toronto’s Ombudsman sees record increase in complaints
Toronto’s Ombudsman says the City clearly has more work to do to ensure it serves people fairly. In his 2022 Annual Report released on 25 April 2023, Kwame Addo cites the record increase in complaints to his office, noting that "whether it was through unclear communication, inaccessible services, or inconsistent decision making, the City was not always putting the public first.”
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2025-07-03
Ombudsman Sindh launches collaborative outreach initiative with UN agencies and civil society
Mr. Muhammad Sohail Rajput, Provincial Ombudsman Sindh, chaired a high-level meeting attended by representatives of prominent UN agencies, foreign and local NGOs, community based organizations, local support organizations, and civil society organizations to formally launch the “Awareness and Outreach Program - A Collaborative Initiative.” This initiative is aimed at strengthening public awareness of citizens’ rights, promoting transparency and accountability, and enhancing the visibility and accessibility of grievance redress mechanisms across Sindh.
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2022-10-27
Alberta Ombudsman and Public Interest Commissioner welcomed distinguished guests from Nigeria
The Senate Committee on Ethics, Privileges and Public Petitions of the Republic of Nigeria paid an official visit to the Alberta Legislative Assembly and the office of the Alberta Ombudsman. The one-week visit was initiated by the Chairman of the Senate Committee, and leader of the delegation, Senator (Dr.) Patrick Ayo Akinyelure, with a view to fostering relations and collaboration.