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2012-02-28ONTARIO WATCHDOG ON CLOSED MEETINGS
The new edition of the e-newsletter of Ontario Ombudsman Andre Marin reports on the Ombudsman’s fifth year of investigating public complaints about closed municipal meetings. Andre Marin plans to launch a special Annual Report on this matter later this year.
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2019-10-04Dutch Ombudsman hosts Poldershop on “Ombudsman Tools”
Dutch National Ombudsman Reinier Van Zutphen invites to the next Poldershop, which will take place in The Hague on Friday, 1 November 2019. This edition of the Poldershop is about how Ombudsman assess the actions of the government? On what basis do they reach their decisions?
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2019-10-04Poldershop "Ombudsman Tools" - Invitation and Programme
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2019-10-04Poldershop "Ombudsman Tools" - Registration Form
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2019-10-02Queensland Ombudsman - Annual Report 2018/2019 - EN
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2019-10-02Queensland Ombudsman annual report 2018-19
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2019-10-01Access to justice: Defendants need more information and better access to legal assistance
Poor information and inadequate access to legal assistance often prevent defendants in criminal proceedings from full access to justice, as FRA latest report reveals. It points to where Member States should improve information flows and legal representation to uphold defendants’ rights.
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2019-10-01Ombudsman visits colleagues in Australia and New Zealand
From 30 August to 8 September 2019 Chief Ombudsman of Thailand and IOI Treasurer Mr. Viddhavat Rajatanun led a delegation consisting of Ombudsman Boon Tapanadul, Ombudsman Somsak Suwansujarit, Secretary-General Raksagecha Chaechai, and staff from the office of the Ombudsman Thailand (OMT), to Perth, Western Australia and Wellington New Zealand.
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2019-10-01Convenio para potenciar la difusión de bienes culturales
El 30 de noviembre el defensor del Pueblo de la Provincia de Santa Fe, Argentina, Raúl Lamberto, y la ministra de Innovación y Cultura, María de los Ángeles González, firmaron, en las instalaciones de la plataforma Lavarden de la ciudad de Rosario, un convenio que tiene por objeto acordar el establecimiento de tareas conjuntas tendientes a la difusión de los bienes culturales de la Provincia.
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2019-10-01Médiateur fédéral et services de plaintes des administrations : une collaboration efficace
En 2011, le Médiateur fédéral avait expressément demandé qu’un service de plaintes soit créé au sein de chaque administration fédérale. L’administration peut parfois directement apporter une solution au problème car chacun peut se tromper ou il peut y avoir un malentendu.
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2012-02-21CORRECTIONAL INVESTIGATOR REAPPOINTED
Mr. Howard Sapers has been reappointed as the Correctional Investigator of Canada by the Minister of Public Safety. His task is to bring resolution to individual offender complaints, identify issues of concern within the federal correctional system, and to propose fair and effective advice and solutions.
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2019-09-30organigram-hungary-updates-2019
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2019-09-30thailand om legal-basis om-act updated-version-2017- 20190930
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2012-02-17IOI WORLD CONFERENCE 2012 – REGISTRATION OPEN!
Registration is now OPEN for the 10th World Conference of the International Ombudsman Institute which is taking place from 12 – 16 November 2012 in Wellington, New Zealand. Following this link you can complete your registration via the online registration form. The website www.confer.co.nz/wcioi now also includes the outline programme, details of the pre conference workshops and the topics that will be presented, information regarding registration fees and a guide to the accommodation options.
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2012-02-16STUDY ON ELECTRONIC PETITIONS OUT NOW
The research report "Electronic petitions and modernisation of petitioning systems in Europe" based on a project carried out on behalf of the Petitions Committee of the German Bundestag by TAB (Office of Technology Assessment at the German Bundestag) was recently published.
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2019-09-27Cancer treatment delays unacceptable, says Ombudsman
The UK Parliamentary and Health Service Ombudsman (PHSO) has found serious failings at Warrington and Halton Hospitals NHS Foundation Trust after the death of a man whose cancer surgery was unacceptably delayed.
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2012-02-09IOI TRAINING, VIENNA, 16-19 SEPTEMBER 2012
The General Secretariat is pleased to announce that a new training session will be held from 16 to 19 September 2012 in Vienna, Austria. This time the training session for investigative ombudsman staff will be conducted by renowned trainers in cooperation with the Edinburgh-based Queen Margaret University (QMU) which has an excellent reputation as a centre for ombudsman and complaint handling practice
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2012-02-0925th ANNUAL MEETING 19-22 MARCH
Several IOI member institutions that act as a National Human Rights Institutions (NHRI) based on the Paris Principles will participate in the 25th annual meeting of the International Coordinating Committee of National Institutions for the Promotion and Protection of Human Rights (ICC) that will take place in Geneva, Switzerland.
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2019-09-24Summary of Decisions - Mérida (Mexico) 2019
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2019-09-24Resumen de las decisiones - Mérida (México) 2019