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2022-05-27FTO Newsletter - Volume 4. / Issue 4
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2022-01-13
Veterans Ombud - Annual Report 2016/2017
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2018-04-12
France - Annual Report 2012 - EN
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2021-03-18
Macedonia - Ombudsman - Annual Report 2012 - EN
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2017-06-01
Annual report 2016
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2017-05-31
European Ombudsman - Annual Report 2016
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2022-07-07
AORC Webinar - Document storing and archiving (12 July 2022) - Invitation & Speaker Information
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2021-05-28
APOR Region: Information Manual (2021)
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2021-03-23
Croatia - Ombudsman - Annual Report 2015 - EN
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2021-03-03
Greek Ombudsman – Equal Treatment – Special Report 2017 - EN
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2018-09-19
Investigation Report of a complaint against transport NI
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2021-03-11
Defensor del Pueblo - Annual Report - 2014 - EN
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2021-04-20
Kosovo - Ombudsperson Institution - A compliation of reports addressed to the relevant authorities in 2020 - EN
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2021-02-22
Commonwealth Ombudsman – Annual Report 2016/2017 - EN
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2021-12-15
Ombudsman - Annual Report 2020 (EN)
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2021-10-07Investigation into homelessness review process in Wales finds evidence of “systemic maladministration”
Report says that despite “beacons of good practice”, too many people at risk of homelessness are victims of “injustice” due to unacceptable delays, inadequate processes, poor communication and placement in unsuitable accommodation. The Public Services Ombudsman for Wales recommends a new Housing Regulator role to assist local authorities in fulfilling their statutory duties consistently.
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2021-03-23
Croatia - Ombudsman - Annual Report 2006 - EN
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2021-07-22
councils-and-complaints-a-good-practice-guide-2nd-edition
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2021-07-22
Australia - Victorian Ombudsman - Councils and Complaints: A good practice guide 2nd edition - EN
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2021-03-11
Defensor del Pueblo - Annual Report - 2012 - EN