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2023-07-25Webinar: El Rol de Defensorias del Pueblo (presentaciones de los expositores)
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2023-07-25
News Release: ACRC promotes cooperative activities with the Ombudsman of Thailand
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2019-10-24Annual Report highlights a pleasing year
Public sector agencies are increasingly making use of advice and resources from the Ombudsman. In the Chief Ombudsman’s latest Annual Report, contacts for advice increased by 29%, while more use was being made of guidance material, including the 23 new or updated guides that were published in the 2018/19 year.
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2019-10-24
Increase in complaints shows continuing relevance of Ombudsman office to Victorians
Complaints to the Victorian Ombudsman increased by 14% over the past year, while the number of protected disclosure (whistleblower) matters looked into has tripled since 2015.
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2019-10-24
Ombudsman presents Outreach Report on Progress of Home Repair
In 2019 the Ombudsman Gwendolien Mossel and her team embarked on an initiative with the objective of reaching out to the general public, in particular the most vulnerable in the society.
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2014-02-24
Occasional Paper #30
A typology of ombudsman institutions (1985) Victor Ayeni Mr. Ayeni is a lecturer in the Department of Public Administration, University of Ife, Ile-Ife, Nigeria.
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2019-10-22
5ème séminaire du réseau IPCAN
Les 17 et 18 octobre 2019, le Défenseur des droits et l’Agence des droits fondamentaux de l’Union européenne (FRA) co-organisent le 5e séminaire du réseau Independent Police Complaints Authorities’ Network (IPCAN) à Paris.
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2019-10-22
Appointment of Acting Chief Ombudsman Richard Pagen
The Ombudsman Commission welcomes the appointment of Ombudsman Richard Pagen as the Acting Chief Ombudsman. He fills the position left vacant by former Chief Ombudsman Michael Dick whose service came to end when he reached the retirement age of 55 on 4th October 2019.
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2019-10-21
Danish Parliamentary Ombudsman becomes new Supreme Court Justice
In September this year, the Danish Supreme Court announced that the Parliamentary Ombudsman, Mr. Jørgen Steen Sørensen, had passed the test required to become a Supreme Court Justice. This means that Ombudsman Sørensen will take up his post as a Justice in the Danish Supreme Court on 1 November 2019.
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2019-10-21
Control Yuan hosted 31st APOR Conference
The Control Yuan hosted the 31st Australasian and Pacific Ombudsman Region (APOR) Conference in Taipei City from 25 - 27 September 2019. The gathering included a work shop on “The Ombudsman’s Role in Human Rights Protection” on 26 September, during which APOR member representatives and foreign guests were invited to share their professional insights and experience as well as case studies.
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2023-07-21
IOI - President Chris Field's Submission to Review - EN
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2023-07-21
FCO - Submission for Review (EN)
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2023-07-20
El Defensor Savino recibió al Procurador General de la Corte Suprema provincial
Gabriel Savino y Jorge Barraguirre analizaron temas vinculados con la situación de las infancias y adolescencias, la Justicia Penal Restaurativa y el desarrollo electoral en la provincia de Santa Fe, entre otras cuestiones.
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2023-07-20
Ombudsman warns against collection of undue charges and failure to deliver proof of denunciation to citizens
The Ombudsperson addressed a Recommendation to the Minister of Internal Administration, drawing attention to the collection of undue charges by the security forces and renewing her appeal for a definitive solution to the lack of delivery of proof of payment for denunciations made by citizens.
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2023-07-20
La Generalitat elimina la obligación de la cita previa a petición del Síndic
El Gobierno de la Generalitat aprobó un nuevo modelo de atención al ciudadano que incluye dos medidas que el Síndic venía reclamando desde hace tiempo. En primer lugar, se ha suprimido la preinscripción obligatoria para acceder a servicios y trámites. En segundo lugar, la Generalitat ha anunciado que el teléfono de información ciudadana 012 será gratuito.
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2023-07-20
Infographic - Right the Wrong
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2023-07-20
Cybersecurity Webinar
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2019-10-17
Special report on the energy transition in the Basque Country translated into English
In 2018, the Office of the Ombudsman for the Basque Country has published a Special Report on “The Energy Transition in the Basque Country: Towards a Sustainable Model”. The Executive Summary of this Report has now been translated into English. The report shows that Ombudsman institutions can become involved and take the initiative in a highly complex and technical issue such as climate change which is becoming acuter every day and one of the top concerns of the citizens Ombudsman institutions serve. It can also be a tool to enhance the public’s participation in holding environmental authorities accountable.
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2019-10-14
A una década de Cuerpos Castigados
En el 2017 el Departamento de Investigaciones de la Procuración Penitenciaria de la Nación Argentina (PPN) diseñó el Proyecto de seguimiento y actualización de la investigación realizada en el año 2007 sobre Malos Tratos y Torturas en cárceles federales que se denominó: “A 10 años de Cuerpos Castigados”.
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2019-10-14
World Mental Health Day - Ombudsman recalls need for urgent improvements in Education Centers
Following visits to the country's Educational Centers (EC), the Ombudsman of Portugal, acting as head of the National Prevention Mechanism (NPM), made a recommendation in February 2019 to the Directorate General for Reinsertion and Prison Services (DGRSP) to overcome several identified shortcomings. The recommendation of the Ombudsman, Maria Lúcia Amaral, urged the DGRSP to install, in articulation with the health authorities, still this year, a therapeutic unit for the treatment of acute cases diagnosed in the mental health panorama.