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2012-04-06Spain Defensor del Pueblo de Navarra - Annual Report 2007 ES
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2015-06-05
Denmark - Parliamentary Ombudsman - Annual Report 2012 EN
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2012-04-05
Portugal - Annual Report 2009 (Portuguese)
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2021-04-14Ombudsman Paul Dubé to receive Ontario Bar Association award for excellence in public sector law
Ontario Ombudsman Paul Dubé has been named this year’s winner of the Ontario Bar Association’s Tom Marshall Award of Excellence for Public Sector Lawyers, honouring his contributions to public sector law in Ontario.
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2021-04-14
L’Ombudsman Paul Dubé — lauréat du Prix d’excellence de l’ABO pour les juristes du secteur public
L’Ombudsman de l’Ontario Paul Dubé est le lauréat cette année du Prix d’excellence Tom Marshall de l’ABO pour les juristes du secteur public, en reconnaissance de son apport au secteur du droit public en Ontario.
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2021-04-13
Clinic for law students under the auspices of the Israel Ombudsman
The Office of the Israel Ombudsman, in conjunction with the College of Safed Law School in northern Israel, is operating a clinic for law students on the subject: The Office of the Israel Ombudsman. The purpose of the clinic is to increase awareness of the Ombudsman's Office among residents of northern Israel, an area with a high concentration of minority populations including Arabs and new immigrants.
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2021-04-13
Independent National Whistleblowing Officer service for the NHS launches
Today marks the launch of the Independent National Whistleblowing Officer (INWO) service for the NHS in Scotland. The date coincides with the implementation of the new National Whistleblowing Standards (the Standards) which also go live today. This was previously agreed by the Scottish Government and the Scottish Public Services Ombudsman (SPSO), who will take on the new role of INWO.
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2021-04-13
Jornada de turismo y salud sobre ventajas y desventajas del pasaporte sanitario
Como consecuencia del contexto actual por la pandemia del COVID-19, la Defensoría del Turista porteña y el Servicio de Alergia e Inmunología del Hospital Argerich llevaron a cabo el pasado 8 de abril la jornada informativa virtual “Pasaporte sanitario, un nuevo requisito para viajar. Aspectos médicos y legales”.
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2021-04-13
New Best Practice Paper on how to deal with challenging behaviour
Ombudsman staff who investigate complaints often say the hardest part of the job is handling the behaviour of some of the people who use their services. They may be angry, frustrated, or distressed; occasionally, they even may demonstrate threatening behaviour. Issue 6 of the IOI’s Best Practice Paper series provides guidance to help complaint handlers deal with such challenging behaviour and improve their service.
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2021-04-13
Webinar “Visiting Places of Detention”
The African Ombudsman Research Centre (AORC) in cooperation with the IOI is hosting a factilitated Zoom discussion on the Optional Protocol to The Convention Against Torture (OPCAT) and what it means in relation to the Ombudsman and its mandate of visiting places of detention. The webinar will be held on 20 April 2021 and registration is now open.
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2012-04-04
Estonia - Annual Report 2006 EN
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2021-04-12
Human Rights and Environmental Assessment: the FIO experience
The Ombudsman, within the framework of its international cooperation with the FIO - Iberoamerican Federation of Ombudsmen, participated in the collective work "Recommendations for the incorporation of a human rights approach in environmental impact assessment".
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2014-11-04
New South Wales Ombudsman - Annual Report 2013/2014 - EN
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2018-01-17
Treatment Abroad - An investigation by the Ombudsman into the administration of the Treatment Abroad Scheme of the HSE (Jan. 2017)
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2014-02-07
Spain Síndic de Greuges de Catalunya - Annual Report 2013 ES
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2021-04-07
Defensor del Pueblo: 40 años, casi un millón de quejas, 60 informes y más de 25.000 resoluciones
Este martes 6 de abril se cumplen 40 años de la aprobación de la Ley Orgánica 3/1981 que regula y desarrolla la figura del Defensor del Pueblo. En estas cuatro décadas de historia, la Institución ha tramitado 999.358 quejas, ha formulado a las Administraciones 25.376 resoluciones y ha interpuesto 31 recursos de inconstitucionalidad y 11 recursos de amparo ante el Tribunal Constitucional.
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2012-04-05
Luxembourg - Annual Report 2006/2007 FR
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2016-07-01
Gibraltar - Public Services Ombudsman - Annual Report 2015 EN
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2021-04-01
The Seimas Ombudsman‘s Office has Submitted the Activity Report of the year 2020
The Seimas Ombudsman’s Office – the National Human Rights Institution – has submitted its Activity Report of 2020 to the Seimas highlighting human rights concerns of the last year. The COVID-19 pandemic, which shook the world in 2020, also impacted the activities of the Seimas Ombudsman, who repeatedly noted that during the pandemic it was especially important to ensure that residents of care homes and convicts had the opportunity to keep in touch with their family members. In other cases, when it was established that certain rights of individuals were violated due to the conditions of the pandemic, own-initiative investigations were started.
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2021-03-30
Ombudsman discusses freedom of the media and rule of law in Slovenia
On 26 March 2021, the Democracy, Rule of Law and Fundamental Rights Monitoring Group of the European Parliament which operates in the framework of the European Parliament Committee on Civil Liberties, Justice and Home Affairs continued the discussion on the freedom of the media and the rule of law in Slovenia. Ombudsman Peter Svetina has accepted the invitation of the Group, headed by the Dutch MP Sophie in 't Veld, and participated in the second round of discussions in Brussels.