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2016-03-14CANADA - Annual Report - Backgrounder (French)
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2016-03-11El Valedor do Pobo asume sus nuevas funciones de control de la transparencia
La entrada en vigor de la ley gallega de transparencia y buen gobierno atribuye a la actual valedora nuevas funciones de vigilancia y control del cumplimiento, por parte de las administraciones de Galicia, de los principios de publicidad activa y del derecho de la ciudadanía de acceso a la información pública.
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2016-03-11Ombudsman Hong Kong probes mechanism for handling smoking offences
The Ombudsman, Ms Connie Lau, announced a direct investigation into the mechanism of the Food and Health Bureau (FHB) and the Department of Health (DH) for handling smoking offences to examine whether there are any inadequacies.
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2016-03-10Ombudsmans notions essentielles et meilleures pratiques
Ombudsmans : notions essentielles et meilleures pratiques est une formation intensive de cinq jours élaborée par le Forum canadien des ombudsmans et la Faculté de droit de l'Université de Sherbrooke, en collaboration avec Osgoode Hall Law School, York University.
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2016-03-10Ombudsman Juris Jansons re-elected
Mr Juris Jansons, whose term as the present Ombudsman of the Republic of Latvia will expire on 16 March 2016 has been re-elected as Latvian Ombudsman for another term of five years.
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2016-03-02People not given answers when they complain to NHS, latest ombudsman report reveals
The Parliamentary and Health Service Ombudsman's latest snapshot of cases it has investigated includes cases about grieving parents and partners not being given answers as to why their loved ones died and mistakes not being admitted, which means that much needed service improvements are being delayed. The latest snapshot of cases published today details how one family was forced to bring their complaint to the Ombudsman service, after their nine-year-old son died of sepsis after he was wrongly discharged from hospital.
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2016-03-02The Defensor del Pueblo presents the Annual Report 2015
The Defensor del Pueblo Annual Report 2015 presented before the Parliament reflects the changes in the manner of operation of this institution, as well as in the work itself. The principle intent of these changes has been to establish a better relationship with citizens based on their right to know the actions and reasons of public administration, and of all public institutions and affairs that affect or interest them.
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2016-03-01Parliament Commissioner - Annual Report 2014 - ukr
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2016-03-01Law of Ukraine on Personal Data Protection 03 09 2015
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2016-03-01LAW OF UKRAINE on the Ukrainian Parliament Commissioner for Human Rights
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2016-02-29Ombudsman co-presents UWA Government Accountability: Law and Practice Short Course
In February 2016, Western Australian Ombudsman and Adjunct Professor, Faculty of Law, University of Western Australia, Chris Field was a lead presenter in the University of Western Australia Faculty of Law short course Government Accountability: Law and Practice.
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2016-02-29Western Australian Ombudsman – Identifying and Defining Issues of Complaint
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2016-02-29Ombudsman New South Wales – Presentation – Complaint Handling and Good Administration
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2016-02-29Ombudsman New South Wales – Presentation – Ethical Obligations on Investigators
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2016-02-29Ombudsman New South Wales – Basic Investigation and Project Planning Template
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2016-02-29Hong Kong Ombudsman – Handling Complainants Who Disrupt the Operation of the Office
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2016-02-29Ombudsman New South Wales – Determining Seriousness of Complaints Handout
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2016-02-29Ombudsman New South Wales – Definition of Resolved
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2016-02-29Ombudsman New South Wales – Youth Policy
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2016-02-29Ombudsman New South Wales – Internal Audit Charter