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2021-05-27Webinar on systemic investigations – save the date
Join us for our next webinar and learn about systemic investigation, which will be hosted be the African Ombudsman Research Centre (AORC) in collaboration with the International Ombudsman Institute (IOI) on 8 June 2021. This Webinar will be an excellent opportunity to enhance the capacity of Ombudsman throughout the world in their tasks relating to systemic investigations.
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2021-05-27
Ombudsman opens IOI General Assembly
Irish Ombudsman and IOI President, Peter Tyndall, opened the IOI General Assembly from Dublin Castle. The Office of the Ombudsman is delighted to be hosting the International Ombudsman Institute (IOI) 12th General Assembly and World Conference on behalf of IOI.
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2021-05-27
El Defensor del Pueblo asegura que el proceso de vacunación se está desarrollando de manera muy positiva
El Defensor del Pueblo (e.f.), Francisco Fernández Marugán, ha asegurado este martes que “el proceso de vacunación está desarrollándose de forma muy positiva” en nuestro país. En su comparecencia ante la Comisión Mixta de Relaciones con el Defensor del Pueblo, Fernández Marugán ha revelado que la Institución no ha recibido “ninguna queja” sobre dicho reparto.
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2021-05-27
Police stops in Europe: everyone has a right to equal treatment
A new paper by the EU Agency for Fundamental Rights (FRA) reveals the differences between people’s experiences with police stops. It shows that Black people, Asians and Roma are still more likely to be stopped and searched by police, which also affects their trust in policing. FRA will continue providing EU countries with data and guidance to support them in ensuring their policing practices respect people’s fundamental rights.
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2021-05-27
Ombudsman publishes "pandemic notebooks"
The Ombudsman's Office is publishing a small collection entitled "pandemic notebooks", three studies on the extraordinary times we live in. The first focuses on the general topic of education; the second on homelessness; and the third reflects on rule of law problems.
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2021-05-27
NIPSO publishes overview report on restrictive practices in schools
The Northern Ireland Public Services Ombudsman (NIPSO) published an overview report into the use of restrictive practices in Northern Ireland school, covering the varioius recurring themes in relation to restrictive practices in school identified by NIPSO’s maladministration investigations.
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2021-05-27
The Art of the Ombudsman: leadership through International Crisis
Parliamentary and Health Service Ombudsman Rob Behrens was pleased to present a new study at the IOI World Conference: The Art of the Ombudsman: leadership through international crisis. The study sets out the findings of an international research project initiated by Rob with support from the International Ombudsman Institute and the University of Glasgow.
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2021-05-26
Raúl Lamberto asumió la Presidencia de la Región Caribe y América Latina del IIO
El defensor del Pueblo de la provincia de Santa Fe, Raúl Lamberto, asumió este 25 de mayo la Presidencia de la Región Caribe y América Latina del Instituto Internacional del Ombudsman (IIO) en el marco de la Asamblea General del Instituto Internacional del Ombudsman celebrada de manera online este martes.
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2017-07-20Ombudsman Latvia - Research - Trafficking of Human Beings
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2021-05-25
Celebrating women leaders in Ombudsman and oversight
Women have and continue to make immense contributions towards the development and impact of Ombudsman and related oversight institutions. The Chief Public Complaints Commissioner and Ombudsman of the Federal Republic of Nigeria is pleased to announce the online gallery of women leaders in ombudsman and oversight institutions.
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2017-05-04
Kosovo - Ombudsperson Institution - Annual Report 2013 - EN
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2014-12-22
Monitoring Immigration Detention - Practical Manual (Dec. 2014) - EN
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2014-02-10
Queensland Ombudsman - Annual Report 2011/2012 - EN
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2021-05-21
Ombudsman William A. Smith Reappointed for Five Years
Premier Iain Rankin announced today, 20 May 2021, that Nova Scotia’s ombudsman William A. Smith has been reappointed to a second five-year term effective June 1.
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2021-05-21
Virtual meeting of the outgoing Board of Directors
On 19 May 2021, the outgoing IOI Board of Directors held its annual meeting to take stock of last year’s achievements and to discuss upcoming projects and priorities. This meeting was the last Board meeting in the current composition, as the new Board of Directors under the newly elected IOI President, Mr. Chris Field, will take up its work next week.
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2021-05-20
2020 Annual Report of the CCAC of Macao published in Official Gazette
The 2020 Annual Report of the Commission Against Corruption of Macao was published in the Official Gazette of the Macao Special Administrative Region on 20 May 2021. In 2020, under the pandemic, the CCAC still carried out the actions in the areas of anti-corruption, ombudsman and promotion and education in a pragmatic and orderly way in accordance with its plan.
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2021-05-19
The Ombudsman de Montréal tabled her 2020 annual report
The Ombudsman de Montréal, Ms Nadine Mailloux, tabled her annual report for the year 2020 to City Council. Presented under the theme "Here for you", the report shows a record number of complaints with 2,150 files handled, including 498 new investigations, 20 of which were initiated by the OdM, compared with 1,966 files handled in 2019.
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2021-05-19
The Protector of Citizens publishes its Annual Report for 2020
The Protector of Citizens of Serbia has published its annual report for the year 2020. The reporting year was marked by the pandemic of COVID-19 infective disease which altered the lives of all citizens in economic, social and existential sense, but also in the sense of the exercise of human rights.
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2021-05-14
PHSO starts to regularly publish casework
On Thursday 29 April 2021, PHSO started the routine publication of their primary and detailed investigations on their website. You can view their cases on their new publishing platform. They published around 15 of their decisions and will continue to publish cases on the second and fourth Wednesday of each month. The number of cases they publish will gradually increase over the next few months.
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2021-05-14
Direct Investigation Reports: Regulatory Regime for Lifts and Escalators and Management and Repair of Public Toilets
The Ombudsman of Hong Kong, China, Ms Winnie Chiu, held a press conference on 13 May 2021 to announce the results of two own-motion investigations regarding the regulatory regime for lifts and escalators and the management and repair of public toilets by the Food and Environmental Hygiene Department and Architectural Services Department.