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2020-06-05Ontario Ombudsman to investigate government’s oversight of long-term care homes during pandemic
Ontario Ombudsman Paul Dubé launched an investigation into the oversight of long-term care homes by the province’s Ministry of Long-Term Care and Ministry of Health during the ongoing COVID-19 pandemic. The investigation will focus on whether the oversight of long-term care homes by those ministries during the coronavirus crisis is adequate to ensure the safety of residents and staff.
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2020-06-04Public health and discrimination - where is the line?
In a radio broadcast of the Seimas Ombudsmen’s Office program “Everyone is important” there was a sharp discussion regarding potential violations of the human rights of elderly people during the quarantine period, which received a lot of attention.
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2013-06-27New Chief Ombudsman appointed
The Ombudsman Appointments Committee of Papua New Guinea (PNG) appointed a new Chief Ombudsman on 20 June 2013.
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2013-06-26Special report of the Québec Ombudsman leads to legislative changes
In May 2013, the Québec National Assembly adopted the Act to amend the Police Act as concerns independent investigations. This Act was the result of the recommendations of the Ombudsperson, Raymonde Saint-Germain, in her special report on the investigation procedure applied in Québec for incidents involving police officers.
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2013-06-26Un rapport spécial du Protecteur du citoyen du Québec conduit à des changements législatifs
L’Assemblée nationale du Québec a adopté, en mai 2013, la Loi modifiant la Loi sur la police concernant les enquêtes indépendantes. Cette loi fait suite aux recommandations de la protectrice du citoyen, Raymonde Saint-Germain, dans son rapport spécial sur la procédure d’enquête appliquée au Québec lors d’incidents impliquant des policiers.
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2020-06-03Ombudsman hearing clarifies FOI exemptions for “free and frank” discussions
Two recent decisions on Freedom of Information (FOI) appeals by the Ombudsman have helped clarify when government’s internal discussions are protected from disclosure and when information around those matters should be released to the public.
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2013-06-25Ombudsman publishes English summary of annual report 2012
The Ombudsman put forth 548 recommendations and suggestions to the Administration in 2012. A total of 280,592 letters were received: 33,478 complaints, 371 ex officio investigations and 246,743 requests for the filing of appeals against 29 legal standards.
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2013-06-24Publication of the 39th Annual Report of the Ombudsman
On 22 May 2013 the State Comptroller and Ombudsman of Israel, Judge (ret.) Joseph Haim Shapira, presented to the Chairman of the Israeli parliament (The Knesset) the 39th Annual Report of the Ombudsman for the year 2012.
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2013-06-24The European Code of Good Administration Behaviour
Since its approval by the European Parliament in 2001, The European Code of Good Administrative Behaviour has become a vital instrument for putting the principle of good administration into practice.
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2020-06-02How can NHRIs meaningfully cooperate with older persons to promote and protect their rights
Given the rapidly ageing population across Europe, National Human Rights Institutions (NHRIs) in the region are increasingly working on the promotion and protection of the rights of older persons. In order to understand specific human rights challenges in old age, it is crucial for NHRIs to directly engage with older persons including through their representative organisations and bring real lived experiences into their work.
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2020-06-02COVID-19 puts asylum seekers at higher risk as conditions in camps deteriorate and asylum procedures are suspended
Overcrowded reception centres with no possibility to practice physical distancing or follow hygienic measures are some of the main concerns the EU Agency for Fundamental Rights (FRA) identifies in its latest migration quarterly bulletin. At the same time, closed borders make it difficult for refugees to reach safety in the EU and leave some people stranded at sea. Suspended asylum procedures leave many in limbo.
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2020-06-02Informe sobre dispositivos penales para adolescentes en la Ciudad Autónoma de Buenos Aires
La Procuración Penitenciaria elaboró un documento sobre la situación actual de los niños, niñas y adolescentes alojados en los Centros de Régimen Cerrado de la CABA en el marco de la pandemia del COVID-19. Se detectaron cinco casos de coronavirus en distintos centros de detención.
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2020-06-02Reopening of schools for children with disabilities
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2013-06-20La Defensora del Pueblo investiga el impacto de la crisis en los hogares con niños
La Defensora del Pueblo, Soledad Becerril, ha abierto una investigación de oficio con todas las comunidades autónomas y las dos ciudades autónomas para saber cómo afecta la crisis a la calidad de la alimentación de los menores.
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2013-06-20Public Services Ombudsman for Wales publishes Annual Report
The Annual Report of the Public Services Ombudsman for Wales reveals that once again there has been an increase in the volume of casework. The number of complaints about public service providers has continued to rise, up 12% on 2011/12. The greatest increase has again been in relation to health bodies, up 30% on the previous year.
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2013-06-20Défenseur des droits rend public son rapport d’activité annuel 2012
Le Défenseur des droits, Dominique Baudis, publie jeudi 20 juin son deuxième rapport annuel qui rend compte de son activité comme l’exige la loi organique du 29 mars 2011 : 100 000 réclamations, reflets d’une société minée par les incertitudes.
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2013-06-19Ombudsperson of British Columbia releases Annual Report 2012/2013
Provincial Ombudsperson Kim Carter released her 2012/13 annual report on 18 June 2013. Nearly 7,500 inquiries and complaints were responded to and 1,900 early resolutions or investigations were completed in 2012/13.
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2020-05-28La Junta Directiva adopta una resolución sobre Covid-19
El brote de coronavirus (COVID-19) y el veloz desarrollo de la pandemia ha tenido un impacto enorme en todos nosotros, pero ha tenido un impacto desproporcionado en la personas más vulnerables de nuestras sociedades. El papel del Ombudsman es fundamental para asegurar que cada persona pueda ejercer su derecho a acceder a los servicios públicos y para que estos servicios sean prestados de manera justa. En una resolución que la Junta Directiva del IIO adoptó en su reunión anual celebrada el día 18 de mayo de 2020, el IIO habla de este tema y exhorta a todas las instituciones del Ombudsman para que intensifiquen sus esfuerzos .
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2020-05-28Ararteko (Ombudsman Basque Country) - Annual Report 2012 - ES
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2020-05-28Ararteko (Ombudsman Basque Country) - Annual Report 2013 - ES