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2020-12-16ILO Declaration 2020
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2020-12-15La Commissaire recommande que chaque ministère dépose un plan pour l’amélioration des services en français
La Commissaire aux services en français de l’Ontario, Kelly Burke, recommande à la province d’apporter des améliorations à la planification de l’offre de services en français. Elle recommande à chaque ministère de produire des plans de services en français.
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2020-12-15
Ombudsperson calling on public sector organizations to strengthen complaint handling systems during pandemic
As the COVID-19 pandemic continues, the BC Ombudsperson is releasing a new best practice report today aimed at helping public sector organizations deal with complaints fairly, efficiently and effectively.
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2020-12-15
Rapport annuel de la Commissaire aux services en français de l’Ontario 2019-2020
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2020-12-15
BC Ombudsperson: Complaint Handling Guide – Setting up Effective Complaint Resolution Systems in Public Organizations (Dec. 2020)
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2020-12-14
Chief Ombudsman says Auckland Prison has to change
New Zealand Chief Ombudsman Peter Boshier says Auckland Prison’s culture remains one of containment rather than rehabilitation despite promised changes. Ombudsman Boshier today released the report of his first unannounced inspection of New Zealand’s only maximum security prison.
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2020-12-14
Webinar "Covid-19 and the Ombudsperson (Nov. 2020)
On 24 November 2020 the Office of the State Comptroller and Ombudsman of Israel - under the auspices of the IOI - hosted a Webinar on "Covid-19 and the Ombudsperson: Rising to the Challenge of a Pandemic". The entire webinar and all contributions from members across the globe are available here.
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2020-12-14
41. Reporte Semanal (5 - 11 diciembre 2020)
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2020-12-14
Australia - Ombudsman SA - Annual Report 2019/2020 EN
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2014-08-14
Veterans Need Clear Information and Transparent Communications
Last week the media following Veterans’ issues focused attention on a chart released by Veterans Affairs Canada via social media on July 31. The chart shows the maximum benefits by rank of supports available to seriously injured Veterans.
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2014-08-11
Ombudsman closes inquiry into complaint against European Commission
On 6th of August 2014, the European Ombudsman closed an inquiry into a complaint against the European Commission. The case concerned a visually impaired person wishing to become a freelance interpreter for the EU administration.
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2020-12-11
First wave of COVID-19 in CHSLDs: The Québec Ombudsman publishes a Progress Report
Learning from the first wave and kicking into action mode. As part of an investigation that will wrap up in the fall of 2021, Québec Ombudsperson Marie Rinfret released her Progress Report on the government’s handling of the COVID-19 crisis in public and private Residential and long-term care centres (CHSLDs) during the first wave of the pandemic.
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2020-12-11
Re-watch our webinar on Covid-19 with contributions from around the globe
Did you miss this event or were not able to join in due to the time difference? Re-watch the international webinar on Covid-19, hosted by the State Comptroller and Ombudsman of Israel, under the auspices of the IOI, on 24 November and see the numerious contributions from members across the globe
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2020-12-11
The Québec Ombudsman’s Status Report: Covid-19 in CHSLDs during the first wave of the pandemic (Dec. 2020)
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2020-12-11
Rapport d’étape du Protecteur du Citoyen: Le Covid-19 dans les CHSLD durant la première vague de la pandemie (Décembre 2020)
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2020-12-10
Chief Ombudsman of Turkey re-elected to the post
Mr. Şeref Malkoç has been re-elected as Chief Ombudsman of Turkey by the General Assembly of the Grand National Assembly of Turkey on 11 November 2020. Mr Malkoç, a 60-year-old prominent lawyer and former member of the Parliament, was sworn in on the 1 December 2020 at the Parliament. Performing this duty since 05 December 2016, Mr. Malkoç’s new mandate will be for another four years until 2024.
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2020-12-10
Work irregularities of Zaječar Social Welfare Center in case of child sexual abuse
In an investigation initiated upon learning from the media about the sexual abuse of a child from Zaječar, the Protector of Citizens determined that only after the monitoring by the Ministry of Labor, Employment, Veteran and Social Policy did the Zaječar Social Welfare Center react and place the child in a foster family, which was why disciplinary proceedings were initiated against the expert workers.
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2020-12-10
Webinar on health monitoring in places of detention
DIGNITY – Danish Institute against Torture invites you to join a webinar on monitoring health in places of detention, which includes the launch of the DIGNITY Health Monitoring Manual. The webinar will take place on Wednesday 13 January 2021. Online registration is now open.
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2020-12-10
DIGNITY Webinar on Health Monitoring - Invitation
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2014-08-06
Citizens’ Representative assumes responsibility for whistleblower investigations
On July 1 2014 the province of Newfoundland and Labrador proclaimed the Public Interest Disclosure and Whistleblower Protection Act in effect.