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2021-03-22Commonwealth Ombudsman - ACT Policing’s administrative framework for engagement with the ACT Aboriginal and Torres Strait Islander community - Vol II (March 2021) - EN
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2021-03-22
Commonwealth Ombudsman - ACT Policing’s administrative framework for engagement with the ACT Aboriginal and Torres Strait Islander community - Vol I (March 2021) - EN
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2015-01-27Founded in Brussels the National Energy Ombudsman Network (NEON)
The European Parliament hosts the first Conference on " Strengtheing Alternative Dispute Resolution (ADR) in the Energy Sector". Catalan Ombudsman, Rafael Ribó, took part in the first General Assembly of the National Energy Ombudsman Network (NEON), held on January 27th in Brussels.
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2015-01-26
Workshop on "Designing Consumer Redress
Queen Margaret University, Edinburgh and the Centre for Socio-Legal Studies, Oxford are delighted to invite consumer advisors, complaint handling and ombudsmen practitioners, academics and policymakers to a workshop on “Designing Consumer Redress” on 11 and 12 June 2015.
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2015-01-23
Results of recent surveys available
The IOI’s European Region carried out two surveys among its members. One survey focused on “Own Initiative Investigations” and the other one dealt with the “Implementation of the ADR Directive”, i.e. the EU’s Alternative Dispute Resolution Directive.
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2021-03-19
Rapport annuel d'activité 2020 du défenseur des droits : La défense des droits à l'épreuve de la crise sanitaire
La Défenseure des droits, Claire Hédon, rend public son premier rapport annuel consacré à l’activité de l’institution en 2020.
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2021-03-19
Involuntary hospitalized people will be able to benefit from an independent assessment of their mental health status
Involuntary hospitalized persons with mental and behavioral disorders from now on will be able to take advantage of an independent assessment of their state of mental health. Such a possibility is provided for in the Minister of Health’s procedure, which was approved taking into account the recommendations of the Seimas Ombudsman Augustinas Normantas.
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2021-03-19
Reparation for crimes against humanity - Webinar Flyer (EN)
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2021-03-19
Reparación ante crímenes de lesa humanidad - webinario internacional
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2021-03-19
France - Défenseur des droits - Rapport annuel d'activité 2020 - FR
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2021-03-19
France - Défenseur des droits - Rapport annuel d'activité 2020 - dossier de presse - FR
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2021-03-19
France - Défenseur des droits - Rapport annuel d'activité 2020 - communiqué de presse - FR
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2021-03-19
France - Rapport annuel 2020 - FR
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2015-01-22
The Impact of Ombudsman Investigations on Public Administration
The Toronto Ombudsman, in collaboration with Ryerson University, a North American advisory committee, and the International Ombudsman Institute, has completed a groundbreaking project: The Impact of Ombudsman Investigations on Public Administration: A Case Study and an Evaluation Guide.
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2015-01-22
Las quejas presentadas al Diputado del Común volvieron a incrementarse en 2014
El Diputado del Común, Jerónimo Saavedra, ha anunciado que el número de quejas que ha recibido la institución que preside ha vuelto a crecer en la pasada anualidad de 2014, con un total de 1.648, frente a las 1.604 registradas en 2013. Es decir, 44 quejas más que ponen de manifiesto la creciente confianza de los ciudadanos en este organismo que está al servicio de la defensa de los derechos fundamentales y las libertades públicas.
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2015-01-21
Prof. Lipowicz confirmed as new Regional President
Following the election of Peter Tyndall (Ombudsman of Ireland) as 2nd Vice-President of the IOI in Vienna in October 2014, the IOI’s European Region carried out an electronic ballot to elect his successor as Regional President of the IOI Europe.
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2021-03-18
Ombudsman of Hong Kong announces the launch of two direct investigations
On 18 March 2021, the Ombudsman of Hong Kong, Ms Winnie Chiu, announced the launch of two direct investigations to examine the Government’s control of illicit fuelling activities as well as the Civil Aviation Department's regulation of paragliding activities.
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2021-03-18
Federal Ombudsman - Annual Report - 2016 - Highlights - EN
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2021-03-18
Federal Ombudsman - Annual Report - 2017 - Highlights - EN