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  • 2014-11-28

    Does open government need accountability institutions?

    Accountability Institutions – such as Information Commissions, Ombudsman and Supreme Audit Institutions – play a fundamental role in advancing government openness. Initiatives such as the Open Government Partnership should deepen engagement with them.

  • 2021-02-03

    Ombudsman hosts international webinar on “OPCAT prison inspection practice”

    The New Zealand Office of the Ombudsman warmly invites you to attend an international Zoom webinar “OPCAT Prison Inspection Practice” presented by Chief Ombudsman Peter Boshier and Emma Roebuck Senior Inspector on 10 February 2021 between 3.00 - 4.00 pm NZST. This Webinar is free to attend and will be targeted at a basic level.

  • 2021-02-03

    Webinar - Order of Proceedings

  • 2021-02-02

    Presidenta Chen Chu lanza sistema de quejas por videoconferencia

    Desde que asumió el cargo, la presidenta Chen Chu ha hecho de la diversificación de los servicios un objetivo político con el fin de promover la transformación digital. Por primera vez, se estableció el sistema que permite que los miembros atiendan los casos por medio de videoconferencia.

  • 2021-02-02

    Independent Expert on protection against violence based on sexual orientation and gender identity presents work program

    On behalf of the Independent Expert on protection against violence and discrimination based on sexual orientation and gender identity (IE SOGI), we are pleased to share the mandate’s work programme for the period 2021–2023.

  • 2021-02-02

    Formation à distance de l’AOMF sur la dématérialisation et les droits fondamentaux

    Les lundi 18 et mardi 19 janvier 2021, l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) organisait une formation en ligne sur la dématérialisation et les droits fondamentaux. A l’attention de ses médiateurs, ces deux jours ont été consacrés à l’étude de l’accès aux services publics à l’ère de la numérisation.

  • 2021-02-02

    COVID-19 presents Iowa Ombudsman with new wave of complaints in 2020

    The COVID-19 pandemic tested state and local governments in ways never imagined, and the proof was in the complaints. The Iowa Office of Ombudsman received a surge of citizen complaints on all manner of issues related to COVID: slow decisions on unemployment claims, the closure of public buildings, difficulties in access to social services – even a stoppage of garbage collection. The challenges were detailed in the Ombudsman’s fiscal year 2020 annual report, released today.

  • 2021-02-01

    The Pandemic Increases Awareness of Human Rights’ Universal Value

    The year behind us has demonstrated that an efficient human rights protection system is a necessary precondition for the actual protection of the vulnerable groups in times of crises.

  • 2021-02-01

    Ombudsman presents NPM report 2019

    Conditions in detention facilities continue to be insufficient as they diverge significantly from the european standards and guidelines set by international  organizations. As a result, the fundamental principles and objectives of crime policy  cannot be effectively met.

  • 2021-02-01

    The Chancellor of Justice received the highest international recognition

    The Chancellor of Justice received the A-status accreditation as a national human rights institution by the GANHRI Sub-Committee on Accreditation (SCA). The decision on accreditation was preceded by a submission of a comprehensive statement on the independence, mandate and composition of the institution of the Chancellor of Justice, and an oral hearing by the SCA in December last year.

  • 2014-11-20

    25e anniversaire de la Convention relative aux droits de l’enfant

    Le Conseil d’administration de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) a adopté, lors de sa réunion de Sofia le 8 octobre dernier, une déclaration sur les droits de l’enfant.

  • 2014-11-19

    Protecting Children’s Rights

    Twenty-five years ago, on 20 November 1989, the UN General Assembly adopted the Convention on the Rights of the Child (UNCRC). It was a landmark development: for the first time, states recognized children as fully-fledged bearers of a range of human rights, just like adults.

  • 2014-11-19

    Veterans Ombudsman releases 2013-2014 Annual Report

    The Office of the Canada’s Veterans Ombudsman released its Annual Report 2013/2014 which is now available in both its English and French version.

  • 2021-01-29

    British Columbia Ombudsperson - Annual Report 2019/2020 - EN

  • 2021-01-28

    Chief Ombudsman welcomes top transparency rating

    New Zealand is again ranked first equal with Denmark in the Transparency International annual index of perceived levels of public sector corruption.

  • 2021-01-28

    International Data Protection Day 2021: It’s your right!

    On Thursday, 28 January the Cayman Islands joins the rest of the world in marking International Data Protection Day. Cayman’s Data Protection Law (DPL) contains important rights for individuals, including the right to be informed about how personal data is being used. The Office of the Ombudsman is tasked with oversight and enforcement of the DPL. Individuals have the right to complain to the Ombudsman if they believe their data is not being processed legally or fairly.

  • 2021-01-28

    Parliamentary Ombudsman receives record number of complaints in 2020

    In 2020, the Parliamentary Ombudsman received a record 7,059 complaints. This is around 800 complaints more than in 2019 (6,267), which was also a record year for complaints.

  • 2014-11-14

    AOMA General Assembly and 1st Bilateral Conference held in Ethiopia

    The Ethiopian Institution of the Ombudsman (EIO) hosted the African Ombudsman and Mediators Association (AOMA) - African Union (AU) 1st Bilateral Conference and 4th General Assembly from 4 to 7 November 2014 in Addis Ababa, Ethiopia. IOI President Adv. John R. Walters delivered a message of support in the opening ceremony of the Conference.  

  • 2014-11-13

    Shifting of illegal factory from residential area

    A complainant approached the Provincial Ombudsman of Sindh, Mr. Asad Ashraf Malik, with a complaint against an illegal factory causing disturbance and pollution which adversely affected the physical and mental health of the people.

  • 2021-01-27

    Second Remote Media Training Held

    On 26 January 2021, the IOI held a successful second round of the IOI Remote Media Training. This session brought together 16 participants from Europe, Africa, Asia, North America and the Caribbean.

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