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2018-07-18La Defensoría del Pueblo advirtió sobre estafas telefónicas o a través de medios virtuales
La Defensoría del Pueblo emitió una serie de recomendaciones para que los ciudadanos eviten ser víctimas de estafas. Las modalidades que se expanden y genera mayor número de víctimas encuentran su soporte técnico a través del contacto telefónico o de manera on line.
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2020-04-01PPN recomienda autorización de telefonía móvil
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2020-04-01Le personnel du Médiateur a été sensibilisé
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2020-04-01Ley de protección policial
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2019-10-11Message of IOI Regional President Ribó for the World Ombudsman´s Day 2019
Yesterday, 10 October 2019, was the World Ombudsman´s Day. On this occasion, IOI Regional President of Europe, Rafael Ribó, shared some thoughts and highlighted an initiative by the Council of Europe.
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2018-07-18PHSO - Selected Summaries of investigations (Feb to March 2014) EN
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2018-07-18PHSO - Report on dying without dignity (May 2015) - EN
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2019-10-10Catalan Ombudsman becomes part of the ICIC
The Secretariat of the International Conference of Information Commissioners (ICIC) has accepted the request submitted by the Catalan Ombudsman to join this organization. Membership at the ICIC represents an opportunity to connect with other authorities around the world to identify trends, good practices and strategic priorities.
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2019-10-10NPM recommends maximum term for stay of foreigners alone in detention facilities in airports
The Ombudsman of Portugal, acting as head of the National Mechanism for the Prevention (MNP) of Torture and Mistreatment, addressed a recommendation to the Portuguese Immigrants and Borders Service (SEF) to avoid situations of excessive isolation of persons detained in temporary installation facilities in airports, while awaiting the decision to enter the country.
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2020-03-30NPM Azerbaijan visits centre of detention
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2018-08-27APT - Annual Report 2017 - 40 Years of Torture Prevention
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2019-10-09NIPSO Bulletin for October 2019 available
The Northern Ireland Public Services Ombudsman (NIPSO) has just released its Bulletin for October 2019 to inform about a number of recently published investigation reports in the health, local government and central government sectors.
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2019-10-08When is a complaint to a council not considered a complaint?
Many Victorian councils are understating the number of complaints they receive, raising concerns they are failing to deal with dissatisfaction from their communities, Victorian Ombudsman Deborah Glass has found.
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2019-10-08“Fairness Week” kicks off today in British Columbia
With the proclamation of Fairness Week in the province of British Columbia, Canada, the Ombudsperson, British Columbia´s “Independent Voice for Fairness” is reminding the public of their right to fair treatment from public sector organizations.
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2019-10-08IOI President at UK PHSO stakeholder Open Meeting
Irish Ombudsman and IOI President Peter Tyndall spoke at the UK Parliamentary and Health Service Ombudsman's Open Meeting on 2 October 2019 to highlight the importance of following-up on implementation of recommendations, the benefits of own-initiative powers, and the significant improvements in the PHSO in recent years.
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2019-10-08Cooperation needed for the development of a best practices guide on protection services for unaccompanied minors
In order to identify best practices on protection services for unaccompanied minors in Europe, the Ombudsman for the Basque Country needs the support and cooperation of other European Ombudsman institutions. The Basque Ombudsman has prepared a questionnaire which can be answered in English, French, German, Italian or Spanish. The Basque Ombudsman kindly asks the European Ombudsman institutions to answer this questionnaire by 8 November 2019.
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2019-09-24Australia Commonwealth Report on implementation of OPCAT
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2019-10-07Tercer taller sobre monitoreo de la salud en contextos de encierro y prevención de la tortura
La Procuración Penitenciaria de la Nación Argentina (PPN) brindará una nueva jornada de capacitación con la finalidad de fomentar el cumplimiento del Protocolo de Estambul. El taller, declarado de Interés Provincial por la Cámara de Representantes, se realizará en la provincia de Misiones donde se mantendrán reuniones con miembros del Comité Provincial para Prevención de la Tortura.
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2019-10-07Combating discrimination takes important place in the activities of the Ombudsman
The Azerbaijani Ombudsman organizes regular meetings and public awareness campaigns with different groups of population including minorities, local and religious communities in different regions of the country, learning their problems and taking necessary measures in resolving them, said Zaur Valimammadli, the chief of the international relations department of the Ombudsman Institution, at the High-Level Conference devoted to the 25th anniversary of the European Commission against Racism and Intolerance (ECRI) in Paris, France.