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2019-10-28Ombudsman’s Casebook October 2019
The Ombudsman of Ireland has recently published the latest edition of the Ombudsman’s Casebook. The idea behind this Casebook is to promote learning from complaints. There is a wide variety of case summaries which are intended to help service providers to avoid making the mistakes of others or to improve systems to prevent unintended consequences.
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2019-10-28Portuguese Ombudsman conducts training with Ombudsman of Mozambique
The Ombudsman of Portugal carried out a training session for the Mozambican Ombudsman, who sent a team of five persons to Lisbon from 7 to 11 October.
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2019-10-28OSCE conducts training on security sector for the Office of the Human Rights Defender
On 16-18 of October, a three-day training for trainers on the governance and oversight mechanisms in the security sector was conducted for the Human Rights Defender’s Office of Armenia.
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2018-06-07Malta - Annual Report 2013 - EN
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2020-04-15Annual Report 2019
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2020-04-14Convicts pardoning
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2020-04-14guides to prevent domestic violence
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2019-10-24European NHRIs strengthen their work on the rights of migrants at the borders
From 9 to 11 October, ENNHRI’s Asylum and Migration Working Group met in Madrid, where representatives of 17 National Human Rights Institutions (NHRIs) reaffirmed the importance of collective work on migrants’ rights.
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2019-10-24Annual Report highlights a pleasing year
Public sector agencies are increasingly making use of advice and resources from the Ombudsman. In the Chief Ombudsman’s latest Annual Report, contacts for advice increased by 29%, while more use was being made of guidance material, including the 23 new or updated guides that were published in the 2018/19 year.
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2019-10-24Increase in complaints shows continuing relevance of Ombudsman office to Victorians
Complaints to the Victorian Ombudsman increased by 14% over the past year, while the number of protected disclosure (whistleblower) matters looked into has tripled since 2015.
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2019-10-24Ombudsman presents Outreach Report on Progress of Home Repair
In 2019 the Ombudsman Gwendolien Mossel and her team embarked on an initiative with the objective of reaching out to the general public, in particular the most vulnerable in the society.
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2019-10-24Ombudsman Nova Scotia tabled 2018-2019 Annual Report
The Ombudsman Nova Scotia, Canada, has just published its Annual Report for the period 2018-2019. The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year.
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2018-07-26Los defensores del Pueblo plantearán a las autoridades de Vialidad Nacional la preocupación por el cierre de ciertas escuelas técnicas
La Defensoría del Pueblo de Santa Fe y sus pares de la Asociación de Defensores del Pueblo de la República Argentina (Adpra) se reunirán este jueves con las flamantes autoridades de la Dirección Nacional de Vialidad, en la Ciudad Autónoma de Buenos Aires, para plantear los problemas derivados del cierre de las escuelas técnicas dependientes de ese organismo.
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2019-02-20Adolescents sans-logement - étude complète
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2020-01-16OHCHR - Questionnaire Ombudsman (EN)
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2020-01-16OHCHR - Questionnaire Ombudsman (FR)
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2020-01-16OHCHR - Cuestionario Ombudsman (ES)
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2020-01-16OHCHR - Cuestionario Ombudsman (ES)
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2020-01-16OHCHR - Ombudsman Questionnaire (EN)
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2020-01-16OHCHR - Questionnaire Ombudsman (FR)