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2021-02-22legal-document-omb-hk
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2021-02-22
Ombudsman City of Toronto - Annual Report 2017 - EN
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2021-02-22
Ombudsman City of Toronto - Annual Report 2019 - EN
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2015-01-27Founded in Brussels the National Energy Ombudsman Network (NEON)
The European Parliament hosts the first Conference on " Strengtheing Alternative Dispute Resolution (ADR) in the Energy Sector". Catalan Ombudsman, Rafael Ribó, took part in the first General Assembly of the National Energy Ombudsman Network (NEON), held on January 27th in Brussels.
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2015-01-26
Workshop on "Designing Consumer Redress
Queen Margaret University, Edinburgh and the Centre for Socio-Legal Studies, Oxford are delighted to invite consumer advisors, complaint handling and ombudsmen practitioners, academics and policymakers to a workshop on “Designing Consumer Redress” on 11 and 12 June 2015.
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2021-02-18
Ombudsman suggests solutions for teleworking parents with dependents or minor children
The Ombudsman sent a letter to the Secretary of State for Education and the Secretary of State for Social Security, in which she requested consideration of solutions for employees in the telework regime who are faced with situations that are incompatible with the demands of their family lives, in particular when they have dependent children or children under 12 years of age studying at home.
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2021-02-18
kp-ombudsman-act-2010-amended
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2021-02-18
orgonogram-main-office
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2021-02-18
kp-ombudsman-act-2010-amended
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2015-01-23
Results of recent surveys available
The IOI’s European Region carried out two surveys among its members. One survey focused on “Own Initiative Investigations” and the other one dealt with the “Implementation of the ADR Directive”, i.e. the EU’s Alternative Dispute Resolution Directive.
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2021-02-17
High Commissioner for Human rights - Special Report Summary - Observance and Protection of the Rights of Persons with Disabilities in the Russian Federation
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2021-02-16
Ombudsman Publishes Equality & Human Rights Casebook
The Public Services Ombudsman Wales has published his second Equality & Human Rights Casebook highlighting 14 cases where actions or inactions of public bodies within his jurisdiction may have compromised the equality and human rights of individuals.
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2015-01-20
Jorge Cardona, member of the UN Committee on the Rights of the Child visits the Spanish Ombudsman Institution
Jorge Cardona, the Spanish member of the UN Committee on the Rights of the Child visited the headquarters of the Ombudsman.
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2015-01-20
Las quejas del Síndic se incrementan en un 7,4% y sus recomendaciones se aceptan en un 97% de los casos
53.095 personas están directamente relacionadas con las quejas y consultas tramitadas por el Síndic a lo largo de 2014. El elevado porcentaje de soluciones aceptadas pone en valor la utilidad democrática de la queja ciudadana y muestra una buena colaboración entre el Síndic y los organismos supervisados
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2015-01-19
En su 25 aniversario la Defensoría del Pueblo de Santa Fe se renueva y tendrá sede provisoria en Rosario
Con motivo de sus 25 años de vida, la Defensoría del Pueblo de la Provincia de Santa Fe inicia este 2015 un plan de puesta en valor del edificio donde funciona la Sede Rosario. En este marco, y con la intención de brindar la mejor atención a los ciudadanos, desde el miércoles 21 de enero y hasta que finalicen las obras, la atención al público se realizará en la nueva sede provisoria.
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2015-01-13
APT report on children’s vulnerabilities in detention
The Association for the Prevention of Torture (APT) held a symposium on „Addressing children’s vulnerabilities in detention“ in 2014 and published an outcome report which provides an overview of the context and key principles related to children in conflict with the law and deprived of their liberty, as well as the main risk factors and situations which need to be addressed by NPMs.
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2021-02-12
Annual Report 2019/2020 now available
The IOI is pleased to present a report of its activities, projects and developments in the membership year 2019/2020. With this report, the IOI informs its members about membership matters, finances, the latest projects, which the IOI supported within its regional subsidies programme, training initiatives and much more. The full report is available in all three languages of the IOI and can be accessed on our website.
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2021-02-11
Covid-19 and access to health care services for persons affected by HIV and TB
The Ombudsperson Institution of the Republic of Kosovo, pursuant to his constitutional and legal mandate, has submitted to responsible authorities and has published the Ex. Office Report with Recommendations No. 698/2020 regarding access to health care services for persons affected by the Human Immunodeficiency Virus (HIV) and Tuberculosis (TB), during the COVID-19 pandemic period in Kosovo.
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2021-02-11
Kosovo - Ombudsman Institution - Report on the Access to Health Care services for People Affected by the Human Immunodeficiency Virus (HIV) and Tuberculosis (TB), during the COVID-19 Pandemic in Kosovo - EN
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2015-01-09
Ombudsman orders health authorities to extend medical treatment to the patients of brain tumor and Hepatitis "B"
A complainant approached the Provincial Ombudsman of Sindh, Mr. Asad Ashraf Malik, with the complaint that his father suffered from brain tumor and his three brothers were patients of Hepatitis “B”.