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2021-05-14Direct Investigation Reports: Regulatory Regime for Lifts and Escalators and Management and Repair of Public Toilets
The Ombudsman of Hong Kong, China, Ms Winnie Chiu, held a press conference on 13 May 2021 to announce the results of two own-motion investigations regarding the regulatory regime for lifts and escalators and the management and repair of public toilets by the Food and Environmental Hygiene Department and Architectural Services Department.
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2024-05-03
Inmate phone policy at Provincial Correctional Centre sees revamp following complaints made to OmbudsPEI
Inmates at PEI’s Provincial Correctional Centre will have more access to telephone services following an inquiry into multiple complaints received by OmbudsPEI. PCC’s telephone policy will no longer limit inmates to a small list of approved telephone contacts.
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2024-05-03
Ombudsman tables report “Revenue NSW – The lawfulness of its garnishee order process” in Parliament
The Ombudsman’s special report Revenue NSW – The lawfulness of its garnishee order process has been tabled in Parliament today. The report follows the Ombudsman’s investigation of Revenue NSW’s conduct in administering its garnishee order system to recover unpaid fines and other debts due to the State.
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2024-05-03
Office of the Ombudsman publishes Guide on human rights approach to complaint handling
The Office of the Ombudsman in Ireland has recently introduced a Human Rights-based approach to Ombudsman complaint handling. The Office has also developed a guide: ‘Human Rights: A guide for Ombudsman staff when investigating complaints’. The project was financed by the IOI as part of its Regional subsidy programme.
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2024-05-03
Faire respecter ses droits à l’université : le Défenseur des droits publie deux nouvelles études
Le Défenseur des droits publie, ce 24 avril, deux études portant sur les difficultés rencontrées par les étudiants et les étudiantes pour faire respecter leurs droits à l’université, en partenariat avec l’Institut national de la jeunesse et de l'éducation populaire (INJEP).
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2024-05-03
PDH participa en reunión de Instancia de Análisis para la Protección de Defensoras y Defensores de los Derechos Humanos
El Procurador de los Derechos Humanos (PDH), doctor Alejandro Córdova, participó en una reunión de la Instancia de Análisis para la Protección de Defensoras y Defensores de los Derechos Humanos, en la cual se presentó, por parte de autoridades en materia de seguridad ciudadana, el contexto y objetivos de la actividad.
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2024-05-03
El ruido afecta a derechos fundamentales como el derecho a la intimidad y a la inviolabilidad del domicilio
En la Semana Sin Ruido, la institución del Síndic de Greuges de Catalunya recuerda la importancia del derecho al descanso. La mediación puede ser una buena herramienta para resolver conflictos en este ámbito.
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2021-05-11
Statement Of The African Ombudsman and Mediators Association on the Situation of Internally Displaced Persons in Cabo Delgado, Northern Mozambique
The African Ombudsman and Mediators Association (AOMA) expresses concern about developments in Northern Mozambique where violence from Islamist insurgents has resulted in displacement of people, the majority of them women and children, from Palma in Cabo Delgado Province since October 2017.
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2013-11-22
Renewed efforts needed to safeguard child rights
Many children across the EU continue to suffer from poverty, discrimination or violence, despite EU and national efforts. As EU bodies prepare for a new Commission and Parliamentary elections, FRA reminds future EU policy makers of the need for child rights to remain on their political agendas.
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2013-11-11
FIO holds General Assembly in Puerto Rico
The Federation of Ibero-American Ombudsman (Federación Iberoamericana del Ombudsman, FIO) held its General Assembly in Puerto Rico. The Chairman of the National Human Rights Commissionof Mexico, Raúl Plascencia Villanueva, was elected President of the FIO.
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2015-06-03lombardeitraduzione en-legge-istitutiva-difensore-regionale
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2012-06-01
Council of Europe - NPM Newsletter 26-27
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2011-01-18
Rapport de l'Ombudsman sur les arrestations massives pendant la Conférence des Nations Unies sur les changements climatiques qui s'est tenue à Copenhague
Copenhague a accueilli en décembre 2009 la Conférence des Nations Unies sur les changements climatiques à laquelle ont pris part les dirigeants politiques de la planète et beaucoup d'organisations non gouvernementales. Un grand nombre de manifestations se sont aussi déroulées en marge de la conférence.
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2014-01-09
Ombudsman issues report on investigation into governance
On December 13 the Ombudsman for Bermuda, Arlene Brock, issued her report into governance generally at the CoH and the Waterfront Development in particular.
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2021-05-03
Protector of Citizens as independent monitoring mechanism over the rights of persons with disabilities
The Action Plan for implementing the Strategy for Improving the Status of Persons with Disabilities in the Republic of Serbia from 2020 to 2024 designates the Protector of Citizens to act as the national monitoring mechanism on the UN Convention on the Rights of Persons with Disabilities.
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2010-11-24
Draft Programme
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2021-04-30
Ombudsman Toronto to Undertake Oversight of Toronto Police
City Council on 8 April 2021 unanimously approved the biggest change in police oversight in Toronto's recent history. It asked Ombudsman Toronto to develop a Memorandum of Understanding with the Toronto Police Services Board and the Toronto Police Service, giving the Toronto Ombudsman authority to review the fairness of Toronto Police procedures and programs.
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2021-04-30
Webinaire du comité enfant AOMF “Les effets du Covid-19 sur les droits de l’enfant”
Le vendredi 2 avril 2021, le Comité Enfant de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) organisait une formation en ligne sur le rapport « Les effets du Covid-19 sur les droits de l’enfant » du Délégué général aux droits de l’enfant.
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2021-04-30
Moratoria: Ombudsman clarifies the scope of bank loans to higher education students
The Ombudsman consulted the Secretary of State for Finance, in order to ascertain the Secretary of State for Finance's interpretation of the current version of Decree-Law no. 10-J/2020, of 26.03, and received a clarification from him, in line with the Ombudsman's interpretation, that bank loans to higher education students are included within the scope of the public moratorium.
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2021-04-30
Victorian Ombudsman: Lessons taken from a botched COVID-19 grant roll out
This week's Ombudsman's investigation of the Victorian Ombudsman into the Department of Jobs, Precincts and Regions' administration of the Business Support Fund demonstrates the impact of a poorly executed grant scheme, which may cost the State Government up to $120 million in paying back up to 12,000 business owners.