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2024-06-28Celebrating 15 Years of Fairness, Looking Forward
Toronto’s Ombudsman says 2024 marks 15 years of success for his office in solving problems with City services for the people of Toronto. In his annual report released on 21 June 2024, Ombudsman Kwame Addo notes that to date, the office has handled more than 31,000 individual complaints from members of the public.
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2024-07-26
Ombudsman publishes 2023 Year Report
The Ombudsman of Sint Maarten recently published the 2023-year report. In 2023 there were a total of 367 complaints handled of which 43 resulted in a report by the Ombudsman.
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2024-07-10
Ombudsman for Children expresses despair at situation facing children in care
On Monday, 8 July 2024, the Ombudsman for Children, Dr Niall Muldoon, expressed his despair at the last volume of case reports published by the Child Law Project. He has also expressed serious concern about the fact that the Child Law Project has not been re-commissioned, and fears that this indicates the shutting down of open communication between the courts and the public in relation to children in care.
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2024-06-20
2023 Annual Report of the CCAC of Macao published in Official Gazette
The 2023 Annual Report of the Commission Against Corruption of Macao was published in the Official Gazette of the Macao Special Administrative Region on 12 June 2024. According to the report, the CCAC proactively seized the opportunities in the wake of the revival after the epidemic and sought improvement in corruption fighting, ombudsman actions and promotion and education.
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2024-10-31
NSW Ombudsman Annual Report 2023-24 tabled in Parliament today
The New South Wales (NSW) Ombudsman tabled its Annual Report 2023–24 and Child Death Review Team (CDRT) Annual Report 2023–24 in Parliament on 31 October 2024.
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2018-12-12Control Yuan - Annual Report 2014 - EN
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2024-05-16
Office of the Ombudsman presents Reasonable Accommodation Guide in New Zealand Sign Language
Under the Disability Convention disabled people have the right to reasonable accommodation. New Zealand’s Independent Monitoring Mechanism (IMM) has just released an updated guide - Removing barriers: A guide for reasonable accommodation of Disabled people in Aotearoa.
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2021-02-16
Ombudsman Publishes Equality & Human Rights Casebook
The Public Services Ombudsman Wales has published his second Equality & Human Rights Casebook highlighting 14 cases where actions or inactions of public bodies within his jurisdiction may have compromised the equality and human rights of individuals.
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2023-12-14
Malawi Parliament passes Ombudsman (Amendment) Bill
On 7 December 2023, the Malawi Parliament passed the Ombudsman (Amendment) Bill 2023 after close to one and half hours of scrutiny. This bill seeks to amend the Ombudsman Act (Cap. 3:07) in order to clarify and strengthen the legal framework of the jurisdiction and mandate of the Ombudsman.
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2024-05-16
Office of the Ombudsman launches “Human Rights: A guide for Ombudsman staff when investigating complaints”
The Office of the Ombudsman of Ireland saw the formal launch of a new Human Rights Manual for Ombudsman staff, which aims to increase awareness and use of the human rights framework throughout the public sector.
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2024-02-01
Deputy Ombudsman in National Assembly on the position of older people from the findings of the institution of the Ombudsman
On 24 January 2024, Deputy Ombudsman, Dr Dijana Možina Zupanc, participated in a meeting of the Committee on Labour, Family, Social Affairs and Disability, at which the issue of older people, primarily in retirement homes was discussed. She presented the basic findings recorded by the institution of the Ombudsman while considering complaints connected to older people, about which it also warns the competent authorities and reports to the National Assembly.
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2024-08-22
Ombudsman presents the Forensic Disability Service – second report
The Queensland Ombudsman’s report, Forensic Disability Service – second report: A review of the implementation of recommendations made in the 2019 Forensic Disability Service report, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Tuesday 13 August 2024.
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2024-03-14
A map of automated decision-making in the NSW Public Sector: A special report under section 31 of the Ombudsman Act 1974
On 8 March 2024, the NSW Ombudsman’s report A map of automated decision-making in the NSW Public Sector was tabled in Parliament. The special report under section 31 of the Ombudsman Act 1974 is an initiative by the NSW Ombudsman to increase visibility in the use of automated decision-making systems across the NSW public sector.
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2019-11-28
UN Committee against Torture: Ombudsman updates situation in Portugal
The Ombudsman Maria Lúcia Amaral was heard by the UN Committee against Torture on the implementation of the Convention against Torture and other inhuman or degrading treatment or punishment in Portugal.
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2020-06-17
Control Yuan - Annual Report 2018
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2020-06-17
Office of the State Comptroller and Ombudsman plays prominent role during coronavirus crisis
To date, the Office of the Ombudsman has received over 1,200 complaints relating to the coronavirus crisis. 79% of the complaints in which the investigation has been completed were found justified or were rectified.
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2024-10-17
Release of the report, A shared future: A closer look at our official language minority communities
Commissioner of Official Languages of Canada Raymond Théberge released his report entitled A shared future: A closer look at our official language minority communities on 9 Oktober 2024. The report provides an overview of the current realities of official language minority communities, which are often on the front lines of official language challenges across Canada.
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2021-03-19
Webinar on reparation for crimes against humanity
The Institute of Latin-American Ombudsman (ILO) invites you to participate in an international webinar on the experiences of comprehensive reparation for crimes against humanity committed on the basis of race or racist ideology on 24 March 2021. Learn from the experiences of South Africa and Colombia and register now.
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2019-09-27
CHRAJ issues advisory on torture and other cruel, inhuman or degrading treatment or punishment
Due to recent media reports of alleged tortuture and other cruel, inhuman or degrading treatment or punishment meted out to two journalists, CHRAJ found it appropriate to issue an Advisory in accordance with the Paris Principles which vest National Human Rights Institutions (NHRIs) with general responsibility to advise Government, Parliament and other authorities by giving and issuing “opinions, recommendations, proposals and reports”.
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2023-12-07
Civil Aviation Authority’s decision-making on New Zealand Sign Language in airline safety briefing videos unreasonable
The Chief Ombudsman has found that the Civil Aviation Authority’s decision-making processes were unreasonable when it decided not to amend the rules to include New Zealand Sign Language (NZSL) in airline safety briefing videos. Peter Boshier began investigating after receiving a complaint from Deaf Action NZ about the response the CAA gave to its 2018 petition, calling for NZSL to be included.