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2017-08-30Number of complaints and investigations in the 2nd quarter of 2017
A total of 1991 complaints were received in the 2nd quarter of 2017, which is 54 less than in the same period last year. The ombudsman was approached by 1373 persons in matters falling within her competence under the law, which is 46 more than in the second quarter of the past year. Thus, the proportion of complaints falling within the Ombudsman’s mandate increased to 68% (the figure for the last year was 66%).
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2017-08-30
Directives of Provincial Ombudsman Sindh to account General Sindh for transfer of family pension
The complainant, widow of a deceased official of Revenue Department, approached the Provincial Ombudsman Sindh Mr. Asad Ashraf Malik for transfer of pension of her deceased husband in her favour as family pension. The department was allegedly delaying the transfer of family pension.
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2017-08-24
Ombudsman sensitizes Police, immigration and Prisons Departments
The office of the Ombudsman organized a one day sensitization workshop as part of the Ombudsman’s preparations to visit prisons, police cells and other detention centers. The workshop was attended by fifty eight participants from the Police, Immigration and Prisons departments as well as staff of the Ombudsman and Press officers and was held at Senegambia Hotel on 10th August 2017.
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2017-08-24IOI Directory 2015
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2017-08-24
IOI Directory 2016
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2017-08-23
Les régions de San-Pédro, Gboklê et de la Nawa ont leur Médiateur Délégué
Le Pr BEUGRE TAKOUO Félix, Médiateur délégué des régions de San-Pédro, Gboklê et de la Nawa, a été officiellement installé. La cérémonie d’installation a eu lieu, le mercredi 16 août 2017, au Centre Culturel Municipal de San-Pédro.
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2017-08-23
Public Protector commemorates Women’s Month in Limpopo
On 23 August 2017 Public Protector Protector Adv. Busisiwe Mkhwebane commemorated Women’s Month in Limpopo. The Office of the Public Protector took the opportunity of this event to set up a makeshift service point, which allowed locals to file complaints to the Public Protector.
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2017-08-23
Defensoría del Pueblo identifica deficiencias en implementación de oficinas de atención a personas con discapacidad
Oficina Defensorial de Tumbes supervisó Oficinas de Atención a las Personas con Discapacidad de 10 Municipalidades Distritales, 3 Provinciales y del Gobierno Regional. Se evalúo la incorporación de estas oficinas al organigrama de las instituciones, asignación de presupuesto y personal, entre otros puntos.
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2017-08-23
Ombudsman Northern Territory launches investigation report on women in prison
An Ombudsman investigation report relating to the conditions faced by women in the Alice Springs Women's Correctional Facility has been tabled in the Legislative Assembly. Women in Prison II revisits similar issues to those discussed in a 2008 Ombudsman report. It concludes that progress since then has been limited at best.
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2017-08-23
Ombudsman presents first newsletter edition
The Office of the Ombudsman in Tonga has presented the first edition of its newsletter in July 2017. The aim of the newsletter is to provide brief information to the community regarding current developments of the Office.
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2017-08-23
Ombudsman Northern Territory - Press Release - Women prison report
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2017-08-23
Tonga Ombudsman - Newsletter - July 2017
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2017-08-23
Council of Europe - Highlights 2016 - Activity Report
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2017-08-23
Conseil de l'Europe - Points forts 2016 - Rapport d’activité
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2017-08-21
Older patients’ families struggle to complain about poor hospital care
Older vulnerable people are often reliant on relatives to raise concerns when things go wrong in hospital. However – as a survey, published by Gransnet and the Parliamentary and Health Service Ombudsman revealed – over half of family members with a concern find it difficult to complain about the hospital care or treatment of an relative.
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2017-08-18
Overview - Occasional Papers (1979 - 2008)
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2017-08-17
Grave situación carcelaria en las unidades de Tucumán
En el marco de las recorridas por los centros de detención, la Procuración Penitenciaria de la Nación (PPN) pudiera constatar serias violaciones a los derechos fundamentales de las personas privadas de libertad. Se advirtió la falta de acceso a la salud, trabajo, educación, alimentación, así como también pésimas condiciones materiales de alojamiento. Frente a la gravedad de la situación verificada, la PPN está trabajando en la elaboración de un informe y recomendaciones que serán presentadas a las autoridades.
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2017-08-17
Eight Per Cent Rise In Welsh NHS Complaints, New Ombudsman Figures Reveal
Complaints made to the Public Services Ombudsman for Wales about Welsh NHS bodies have increased by 8% over the past year, according to new figures. The Ombudsman, Nick Bennett, said the continued trend was concerning and called on the National Assembly for Wales to push forward with new Ombudsman legislation that will help drive up standards of public service delivery.
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2017-08-17
PA_VA
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2017-08-17
Public Services Ombudsman for Wales - Annual Report 2016/2017 EN