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Small and Medium Business Ombudsman
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2012-11-29
Ombudsman tables Annual Report
Ombudsperson Raymonde Saint-Germain called for greater transparency and equity from public managers given the many gaps between the commitments written into policies, programs and action plans and what citizens really experience. "Due to the lack of sufficient resources to meet public needs, the services truly offered often are less accessible than what is touted in programs. The result is delays, disparities, interrupted services and poor performance," said Raymonde Saint-Germain. The annual report contains numerous examples of the gaps between the slate of services supposed to be provided and what exists in the real world.
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2012-11-29
Le Protecteur du Citoyen dépose son Rapport Annuel 2011-2012
Le rapport annuel 2011-2012 du Protecteur du citoyen a été déposé le 1er novembre 2012 à l’Assemblée nationale du Québec. Raymonde Saint-Germain, la protectrice du citoyen, appelle les dirigeants de ministères et d’organismes à davantage de transparence et d’équité dans un contexte où elle constate de nombreux écarts entre les engagements inscrits aux politiques, programmes et plans d’action et la réalité vécue par les citoyens.
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2012-12-06
Newsletter No. 29
The Pacific Ombudsman Alliance published its Issue 29 of the Pacific Ombudsman Alliance Network News. It is a special edition reporting on the fourth Pacific Ombudsman Alliance members’ meeting and associated activities last month in Wellington, New Zealand.
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2012-12-27
Local Ombudspersons Network
Two years after the establishment of the local ombudsman's institution in Greece, the incumbents from 11 cities met together with the incumbent of the Attica Region in order to set up a local ombudspersons network.
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2013-01-04
Revista El Defensor al Día - diciembre 2012
Ya está disponible el último número de la revista El Defensor al Día, la revista del Defensor del Pueblo de España, con las últimas novedades de la Institución.
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Turkey
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Ombudsman of the Turkish Speaking Community of Cyprus
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2013-02-06
Revista El Defensor al Día - enero 2013
Ya está disponible el último número de la revista El Defensor al Día, la revista del Defensor del Pueblo de España, con las últimas novedades de la Institución.
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Solomon Islands
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2013-02-13
By-laws available online
The 10th IOI World Conference paved the way for further strengthening the IOI as the leading organization within the international Ombudsman community. The IOI By-laws as adopted by the General Assembly are now available online.
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2013-02-15
Second resolution of the Local Ombudspersons Network adopted
On 29 January 2013, the newly established Greek Local Ombudspersons Network adopted a second resolution on the institutional status of the network.
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2013-02-19
Boletín electrónico
Cada mes, el Valedo do Pobo edita un Boletín informativo electrónico. Pueden leer la información más destacada de la mensualidad.
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IOI Regions
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Reunión de la Junta Directiva del IIO - Livingstone, Zambia 2011
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Réunion du Conseil d’administration - Livingstone, Zambie 2011
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Partners
The IOI aims at providing clear membership value and at offering enhanced services to its members. In its efforts to implement a broad range of projects the IOI is supported by an increasing number of partner organisations. In this context the IOI was able to establish close working relations with valuable partners in the past.
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2013-03-04
IACA
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2013-03-19
Boletín electrónico marzo 2013
Cada mes, el Valedor do Pobo de Galicia publica su Boletín electrónico incluyendo las informaciones más destacadas de la mensualidad. El Boletín electrónico del mes se puede descargar aquí.
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2013-04-05
Veterans Ombudsman Review January 2013
The Office of the Veterans Ombudsman published a report on “Improving the New Veterans Charter”. It is a review of the financial, vocational rehabilitation and assistance, and family support programs.
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