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2023-11-30The Right to Good Administration discussed in Malta
From 31 October to 1 November 2023, Malta hosted a landmark event that brought to the fore a crucial topic in contemporary governance: "The Right to Good Administration: Myth, Aspiration, and Reality?" The conference, a collaborative effort between the Office of the Ombudsman in Malta and the Association of Mediterranean Ombudsmen, was a melting pot of ideas and experiences.
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2025-07-08Greek Ombudsman - Special Report - Return of Third Country Nationals 2024 - EN
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2025-11-21
Patient Ombudsman releases annual report 2024/25
Ontario’s Patient Ombudsman has released its annual report for 2024/25, which details how complaints can be a rich source of insight for health care providers, organizations and the health system at large to improve Ontarians’ health care experiences.
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2023-07-25
Press Release - Sand Mining
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2025-06-26
Control Yuan -2023 Annual Report
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2023-06-01
Ombudsman saves enumerator's career
The Office of the Ombudsman in Malawi was successful in advocating for the reinstatement of a woman, who was unfairly dismissed from her position while on Study Leave.
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2023-10-05
Workshop for All Members to Improve Operations and Efficiency
To better understand general economic changes and social trends, the Control Yuan (CY) and the National Audit Office (NAO) held the second workshop of the 6th term from 31 August to 1 September 2023, entitled “The Contemporary Ombudsman and Human Rights Workshop.”
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2025-08-14
PHSO - Spotlight on the Windrush Compensation Scheme: your stories, your rights
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2023-04-06
The Public Defender of Georgia - Newsletter for January and Februar 2023 - EN
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2023-04-27
The Ombudsman collaborated with the Provincial Electricity Authority (PEA) to resolve a problem of locals having no electricity
The amount of 9 locals - who reside at moo 9 and moo 20, Muang Kao sub-district, Prachin Buri province - had submitted an appeal to the Ombudsman to find facts on the actions of the Provincial Electricity Authority - Kabin Buri Office and of the Muang Kao Sub-district Administrative Office about not expanding the electricity distribution area which has had an impact on them for more than 50-years.
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2023-11-10
Alberta Ombudsman releases 56th annual report highlighting fairness outcomes from the 2022-23 fiscal year
Investigations into complaints of unfair treatment resulted in recommended solutions across a myriad of issues in 2023. In 2022-23, the office received 4,713 total cases, 3,251 of which were inquiries through our live intake line. The report also provides the readers with information about the Ombudsman’s role, investigations statistics, and case stories demonstrating the office’s focus on administrative fairness and ensuring fair treatment for Albertans.
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2025-09-05
Opening ceremony and seminar of the Hong Kong International Ombudsman Academy advancing good governance through an interactive exchange platform
The opening ceremony of the Hong Kong International Ombudsman Academy (“HKIOA”), along with a seminar themed “Nurturing a Positive Complaint Culture through Mediation”, was held at the Hong Kong Productivity Council on 25 August, 2025.
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2025-09-05
The State Comptroller and Ombudsman presented the Ombudsman's 51st Annual Report to the Speaker of the Knesset
On July 1, 2025 the State Comptroller and Ombudsman of Israel, Mr. Matanyahu Englman, presented to the Speaker of the Knesset (Israeli parliament) the Ombudsman Annual Report 51 for the year 2024. Nearly 22,000 complaints were received in 2024 representing an increase of 50% compared with 2019.
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2023-07-27
Mr. Sirajuddin Aziz takes Oath as Banking Mohtasib Pakistan
Mr. Sirajuddin Aziz has assumed charge of the Office of the Banking Mohtasib on 18 July 2023, for a period of four years in terms of Section 3 of the Federal Ombudsmen Institutional Reforms Act 2013.
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2023-06-15
Ombudsman of Ireland publishes annual report 2022
The Office of the Ombudsman of Ireland published its Annual report 2022. Among others, Ombudsman Ger Deering, hightlights the ‘shameful’ situation that there is still no suitable government support to help people with disabilities access personal transport. This is despite a commitment from government over ten years ago to develop an appropriate scheme, and reports from two government departments highlighting the need for such supports.
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2022-10-31
Western Australia Ombudsman - Report on the Public Advocates progress to give effect to his recommendations
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2025-11-14
The Public Protector South Africa celebrates 30 years of strengthening constitutional democracy – a transformative journey
This year marks the 30th anniversary of the Public Protector South Africa, a milestone that reflects not only the institution’s growth but also three decades of impactful service to the people of South Africa. To commemorate this milestone, the PPSA hosted a 30-Year Anniversary International Conference from 13–15 October 2025 in Cape Town, South Africa, under the theme “30 Years of Strengthening Constitutional Democracy – A Transformative Journey".
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2024-01-11
DPU Commits to Three Pledges with the UN for Human Rights in Brazil
The Federal Public Defenders' Office has entered three pledges with the United Nations for the defence of refugees and human rights. Two of these pledges are related to the Global Refugee Forum 2023, which took place in Geneva, Switzerland, in December 2023, and the third is a commitment proposed by the Equal Rights Trust on the 75th anniversary of the Universal Declaration of Human Rights. The objectives of these commitments are to strengthen the defence of human rights in Brazil and protect against discrimination.
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2025-11-07
The NSW Child Death Review Team’s Child Deaths in NSW 2022 and 2023 Biennial Report to Parliament was tabled in the Parliament of NSW
The report concerns the 885 children who died in NSW in 2022 and 2023 and includes information about longer term trends in child mortality between 2009 and 2023.
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2023-04-20
Ombudsman Newsletter Issue 8 now available
The Commission on Administrative Justice (Office of the Ombudsman) has recently published its eight issue of the Ombudsman Newsletter (January - March 2023). This newsletter's topics are, amongst others, the Ombudsman's partnerships, a review of "A decade of Service to Citizens in addressing Maladministration and Access to information in Kenya", and the DIAR Awards.