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2016-08-25L’Ombudsman préconsise une refonte systémique pour aider les adultes ayant une déficience intellectuelle
L’échec systémique de l’Ontario à venir en aide à des familles désespérées et vulnérables, qui se trouvent dans l’incapacité de s’occuper d’un être cher atteint de déficience intellectuelle, a plongé beaucoup d'entre elles dans des situations difficiles et souvent dangereuses. C’est ce que révèle l’Ombudsman Paul Dubé dans le tout dernier rapport de son Bureau, qui est paru aujourd’hui.
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2016-08-23
Ombudsman raises awareness and accessibility about its services for children and young people
After providing an opportunity for young people to be heard, the office of the Western Australia Ombudsman has over the last 12 months been significantly enhancing systems to improve access to the office for children and young people.
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2016-08-22
Ombudsman urges education providers to learn from complaints
Following an invitation from Ireland’s Institutes of Technology Ombudsman Peter Tyndall met with them in Galway on Thursday 18 August to highlight his role in examining complaints from the public about the third-level education sector. At the meeting the Ombudsman urged all providers of public services to use complaints as a source of learning. He also encouraged students who are unable to resolve complaints locally to bring their complaint to his Office.
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2016-08-22
Fallo judicial – el congreso deberá nombrar al Defensor del Pueblo
En el mismo día en que la Corte Suprema de Justicia exhortó al Congreso a designar al Defensor del Pueblo en su fallo sobre las tarifas de los servicios públicos, la Cámara en lo Contencioso Administrativo Federal (Sala III) dictó hoy un fallo trascendental, exhortando a la Cámara de Diputados y al Senado de la Nación a que nombren al Defensor del Pueblo, cargo que se encuentra vacante desde la renuncia de Eduardo Mondino en 2009, y sin defensores adjuntos desde finales de 2013.
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2016-08-17
Ombudsman Peter Tyndall reminds Leaving Certificate students of their right to complain
Ombudsman Peter Tyndall congratulated students on their results in the Leaving Certificate examinations and reminded them that his Office can independently examine complaints against all public third-level education bodies.
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2016-08-16
Czech Ombudsman releases 3 annual reports: on her activities, NPM, and discrimination
Public Defender of Rights of the Czech Republic, Anna Šabatová, has recently published three annual reports on her activities.
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2016-08-04
Raúl Lamberto es el nuevo Defensor del Pueblo de la Provincia de Santa Fe
Raúl Lamberto juró este jueves como Defensor del Pueblo de la provincia de Santa Fe en una sesión conjunta de la Legislatura provincial. De esta manera, cumplió el paso formal para asumir el cargo para el cual había sido votado en Asamblea Legislativa por una amplia mayoría, tras ser propuesto por el Ejecutivo. El doctor Lamberto señaló que asume la titularidad del organismo con “mucha expectativa, porque el cargo es muy importante y la Defensoría es una institución privilegiada, que tiene una muy buena consideración ciudadana”.
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2016-08-02
Appointment of Justice Maheshwari as deputy Ombudsman
The honourable Justice Mr. U.C. Maheshwari took oath as Up-Lokayukt (Deputy Ombudsman) of Madhya Pradesh on 28 June 2016. He was administered oath of office by the outgoing Lokayukt Justice P. P.Naolekar.
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2016-07-22Letter of Solidarity to French Collegues
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2016-07-19
Constitutional Court finds complaint of the Ombudsman to be justified
The Constitutional Court of St Maarten declares the complaint of the Ombudsman concerning not consulting the Council of Advice on the introduction of the Amendment to the Bill leading to the Integrity Chamber Ordinance well founded.
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2016-07-19
FCO Corrections Course: Preliminary Programme (EN/FR)
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2016-07-18
The Ombudsman publishes latest Annual Report
The Ombudsman, Ms Connie Lau, released to the public the latest issue of her Annual Report.
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2016-07-11
L’Ombudsman pour les Pensions contribue à la simplification du certificat de vie
L’Ombudsman pour les Pensions réceptionnait régulièrement des plaintes de fonctionnaires pensionnés portant sur le retard structurel et systématique de paiement de leur pension du fait que ce paiement avait lieu sur un compte bancaire à l’étranger.
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2016-07-11
The Pensions Ombudsmen support simplification of certificate of life
The Pensions Ombudsmen regularly received complaints from retired civil servants living abroad who receive their pension on a foreign account. In order to obtain their pension, they had to submit a certificate of life each month.
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2016-07-06
Welsh NHS Complaints Up Four Per Cent, New Ombudsman Figures Reveal
Complaints made against Welsh NHS bodies to the Public Services Ombudsman for Wales have risen by four per cent over the past year.
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2016-07-01
Ontario Ombudsman urges province to ensure police are trained in de-escalation
Ontario Ombudsman Paul Dubé today called on the Ministry of Community Safety and Correctional Services to save lives by requiring police across the province to use de-escalation techniques in conflict situations before resorting to lethal force.
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2016-06-29
Ombudsman Hong Kong announces results of direct investigation
The Ombudsman, Ms Connie Lau, announced the completion of a direct investigation into the Government's provision of public columbarium niches.
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2016-06-28
Les personnes handicapées perdent une partie de leur tarif social énergie
Grâce au tarif social énergie, certaines catégories de personnes ou ménages à revenus modestes reçoivent une facture de gaz et/ou d’électricité allégée. Depuis l’informatisation du processus, des milliers de personnes bénéficient automatiquement du tarif social, sans qu’elles ne doivent le demander. Mais pour les personnes handicapées, ce processus automatique pose un problème.
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2016-06-24
Tirana conference preliminary - draft agenda
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2016-06-24
Conference de Tirana - projet de programme