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2024-01-10Ombudsman completes investigation on regulations by the Food and Environment Hygiene Department
On 14 December 2023, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the regulation by the Food and Environmental Hygiene Department (“FEHD”) over the sale of food in hot/cold holding and non-prepackaged beverages by means of vending machines, and made ten recommendations for improvement to FEHD.
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2024-01-10
Commissioner for Administration and the Protection of Human Rights submits annual report to the President of the Republic of Cyprus
On 21 December 2023, the Commissioner for Administration and the Protection of Human Rights, Mrs. Maria Stylianou-Lottides, submitted to the President of the Republic of Cyprus, Mr. Nicos Christodoulides, the Annual Report of her Office for the year 2022, and the individual Annual Reports of the Equality Body and the National Preventive Mechanism.
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2024-01-10
Provincial Ombudsman Secretariat Khyber Pakhtunkhwa Team visited Union Council Esa Khel Peshawar regarding Awareness Campaign
On 22 December 2023, two teams of the Provincial Ombudsman Secretariat Khyber Pakhtunkhwa visited the Union Council Esa Khel District Peshawar regarding an awareness campaign about the role and responsibilities of the Ombudsman Institution.
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2023-07-25Commission on Administrative Justice - Annual Report 2013 - EN
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2023-12-22
The State Comptroller and Ombudsman publishes a special report on public complaints filed during the first weeks of the emergency situation in Israel
The State Comptroller and Ombudsman Mr. Matanyahu Englman published a special report on the complaints of the public relating to the conduct of the government authorities towards the citizens of Israel during the first weeks of the emergency situation in the country.
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2023-12-21
Le Commissaire aux Services en francais rapporte de solides avancées pour les francopohones, et une hausse de 40% des cas
Dans son Rapport annuel 2022-2023 publié le 7 décembre 2023, le Commissaire aux services en français, Carl Bouchard, demande aux ministères et organismes du gouvernement de l'Ontario de former tout le personnel de première ligne sur la façon dont il doit fournir des services en français et les raisons de le faire. Ils devraient également veiller à ce que leurs comptes de médias sociaux soient en français et en anglais, recommande-t-il aussi.
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2023-12-21
The Office of the Ombudsman of Malawi supports the Anti-Corruption Bureau
In the spirit of solidarity and oneness, on 9 December 2023, the Office of the Ombudsman joined the Anti-Corruption Bureau in commemorating the International Anti-Corruption Day (IAD) and the Bureau’s 25 years Anniversary in Balaka.
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2023-12-21
Leadership Retreat in Bogor: Cooperation of the Commissioners of the Indonesian and Dutch National Ombudsman institutions
On 19 and 20 December 2023, the Commissioners of the Ombudsman of Indonesia and the National Ombudsman of the Netherlands met in Bogor, Indonesia, for a leadership retreat. The topics on the agenda of this meeting were the Venice Principles, institutional transformation, and other topics related to the Grand Design of the Ombudsman of the Republic of Indonesia for 2025-2045.
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2023-12-21
La Defensoría del Pueblo le pidió al IAPOS que garantice los tratamientos con microinfusoras de insulina
El defensor del Pueblo a/c, Jorge Henn, recibió a un grupo de afiliadas que padecen diabetes del tipo 1 o progenitores de niños con esa patología, quienes le presentaron una nota en la cual describen los padeceres en pos de garantizarse sus tratamientos: largas esperas para acceder a los insumos, dilaciones burocráticas y presupuestos que quedan obsoletos como consecuencia de la aceleración de la inflación.
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2023-12-21
El Síndic de Greuges y el Foro de Síndics Locales han firmado un convenio de colaboración para mejorar la atención de las personas
La síndica de greuges de Cataluña, Esther Giménez-Salinas, y la presidenta del Foro de Síndics, Síndicas, Defensores y Defensoras Locales de Cataluña, Dolors Vallejo, firmaron el 13 de diciembre de 2023 un convenio de colaboración con la voluntad de avanzar conjuntamente en la defensa decidida de los derechos de las personas.
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2023-07-26
04. Plenary Session I: Ms Connie Lau - Evolution of Ombudsmanship: The Case of Hong Kong
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2023-08-10
Médiateur fédéral - Recommandations Primes énergie - FR
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2023-12-15
First outline of 13th IOI World Conference programme
On 13 May 2024 the 13th IOI World Conference starts in The Hague. The aim of the IOI conference is to focus on what we as Ombudsman can do for citizens to make a better future for all.
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2023-12-14
Defence Force Ombudsman Report: Does Defence handle unacceptable behaviour complaints effectively?
The Commonwealth Ombudsman, Iain Anderson, in his role as Defence Force Ombudsman, published his own motion inquiry report, Defending Fairness: Does Defence handle unacceptable behaviour complaints effectively?
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2023-12-14
Ombudsman marks International Anti-Corruption Day
December 9 marks the commemoration of International Anti-Corruption Day and as part of the observance, the Office of the Ombudsman held the SIKHAY LABAN SA KORAPSYON (SiLaK) Galvanizing the Anti-Corruption Sector Thru Strategic Innovations and Gender Mainstreaming, with the participation of various stakeholders and civil society organizations.
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2023-12-14
BC independent oversight offices urge public consultation, legislative reform on use of artificial intelligence
Three oversight Officers of the Legislature are urging the BC government to expand its consultation on draft principles for the responsible use of artificial intelligence to members of the public in a letter to Minister of Citizens’ Services Lisa Beare. The ministry’s consultation is currently restricted to employees of the BC public service. The officers are also calling on government to ensure clear legislation is in place to protect the interest of British Columbians when AI is used.
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2023-12-14
Provincial Ombudsman Khyber Pakhtunkhwa successfully conducted second awareness campaign
After successfully conducting the first phase of awareness campaign under the IOI regional subsidy project, the IOI General Secretariat has extended the said project further under the IOI regional subsidy project and granted a subsidy grant worth 2,667/-€. A detailed plan of different activities was prepared for the proper utilization of this grant/amount.
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2023-07-27
The Greek Ombudsman - Special report - Return of third country nationals 2022 - EN
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2023-12-13
Defensor expone sobre Gardí Subdup en conferencia de Cambio Climático
El Defensor del Pueblo, Eduardo Leblanc González, participó de manera virtual el 4 de deciembre de 2023, en la conferencia de partes de cambio climático COP28 UAE, en la que tocó el tema: “Efecto del Cambio Climático en comunidades Insulares: El Ejemplo de Gardí Subdup, Panamá”.
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2023-07-28
The Osgoode/FCO Certificate Advanced Issues in Ombuds Practice