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2024-11-22The Office of the Ombudsman and the Business Community
Kindly click here to read an article by the Parliamentary Ombudsman, Mr Joseph Zammit McKeon, which was published in the "Movers and Shakers 2024".
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2025-06-04Public Independent Conciliator of the South-West Region of Cameroon
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2025-07-31
Ombudsman’s Annual Report for 2024: Without dialogue and political will there can be no changes for the better
On 10 July 2025, Deputy Human Rights Ombudsman Ivan Šelih - who has been leading the Human Rights Ombudsman institution since the conclusion of Ombudsman Peter Svetina’s term on 24 February 2025 - and Deputy Ombudsman Dr. Dijana Možina Zupanc presented the 2024 Annual Report of the Human Rights Ombudsman to the President of the National Assembly of the Republic of Slovenia, Urška Klakočar Zupančič, MSc. On this occasion, they also presented her with the Annual Report of the National Preventive Mechanism.
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2025-07-24
ACRC Introduces Generative AI to the e-People System - Initiating Innovation in AI-Based Civil Complaint Services
The Anti-Corruption and Civil Rights Commission launched the pilot generative AI service based on a domestic large language model. It plans to continuously advance its civil complaint services by incorporating AI technology into various civil complaint handling tasks.
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2025-06-26
2024 Annual Report of the Control Yuan is now available in English and Spanish
The English and Spanish versions of the 2024 Annual Report of the Control Yuan (CY) have now been released. In 2024, the CY received 15,342 people’s complaints; issued 283 investigation reports; passed 27 impeachment cases and 1 censure case, as well as proposed 101 corrective measures cases.
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2025-04-11
Meeting of the IOI Regional Board in Curaçao
From March 31 to April 2, 2025, the Regional President for the Caribbean and Latin America, Mr. Keursly Concincion—who also serves as the Ombudsman of Curaçao—hosted the International Ombudsman Institute (IOI) Regional Board Meeting in Curaçao.
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2025-01-09
The Office of the State Comptroller and Ombudsman hosts a symposium on the theme of public mediation
On Monday, 23 December 2024, the Office of the State Comptroller and Ombudsman of Israel, in its capacity as "professional home" for sectoral ombudsmen and public complaints commissioners, hosted a symposium on the theme of public mediation for the internal auditors and public inquiries commissioners of local authorities.
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2025-03-28
Public Protector of South Africa to deliver Thematic Lecture in Parliament hosted by the Office of the Ombudsman
As part of the Office of the Ombudsman’s 30th Anniversary commemorations, the office will be organising a Thematic Lecture focusing on the mandate of the Ombudsman. This event will highlight the crucial principles of transparency, fairness, and accountability within public administration. It will be held on 12th June 2025 in the Plenary Hall of the House of Representatives in Malta, under the theme “Transparency, Fairness, Accountability: Cornerstones of Good Administration - The Mandate of the Ombudsman.” The Office of the Ombudsman is honoured to welcome Adv. Kholeka Gcaleka, the Public Protector of South Africa, as keynote speaker.
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2025-01-31
Commissioner for Administration and the Protection of Human Rights submits Annual Reports to the President of the Republic of Cyprus
The Commissioner for Administration and the Protection of Human Rights, Mrs. Maria Stylianou-Lottides, submitted today, on January 15, 2025, to the President of the Republic of Cyprus, Mr. Nicos Christodoulides, the Annual Report of her Office for the year 2023, as well as the individual Annual Reports detailing the work and action of the Office under the mandates of the Commissioner as the Equality Body and the National Preventive Mechanism (NPM).
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2025-01-24
Ombudsmen of the Kingdom of the Netherlands meet in Aruba, now complete
For the first time in history, all the countries within the Kingdom of the Netherlands have an ombudsman, and for the first time, they convened in Aruba. The meeting took place from 13 till 15 January 2025.
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2025-02-13
Report on the monitoring of the Mandatory Disease Testing Act 2021, tabled in Parliament
On 5 February 2025, the NSW Ombudsman’s report monitoring the Mandatory Disease Testing Act 2021, was tabled in Parliament. The NSW Ombudsman has a statutory role to monitor the administration of the Mandatory Disease Testing Act 2021, providing for mandatory blood testing of a person whose bodily fluids have come into contact with those of a public sector worker in a work context.
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2024-10-17
The Ombudsman of the Republic of Angola celebrates for the first time the International Day of the Ombudsman
The event was held on October 10th and included an opening speech by the Angolan Ombudsman, the representative of the National Assembly, the interim UN representative in Angola, the PNUD representative in Angola, followed by presentations of virtual speeches by Her Excellency the President of the International Ombudsman Institute, Dra. Nashieli Ramírez Hernández, the Executive Director of the International Ombudsman Association, Dra. Ellen Miller, the Secretary of the African Ombudsman and Mediators Association (AOMA), Dra Caroline Sokoni, and other representatives of Angolan state bodies.
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2025-03-06
Save the Date: Webinar on Children's Rights
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA), for their insightful webinar on Advocating for Children's Rights in 2025, with a special focus on Specialized Ombudsman Offices for Children. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 25 March 2025 at 10 am (GMT+2).
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2025-07-31
The CY Committee on Social Welfare and Environmental Hygiene Affairs inspects Health and Welfare Ministry, focusing on Five Systematic Major Issues
On June 20, 2025, the Control Yuan Committee on Social Welfare and Environmental Hygiene Affairs, led by Convener Su Li-Chiung and accompanied by 16 CY members, visited Zhongshan District Health Center of Taipei City to understand the policy implementation on community health building, health promotion advocacy, and chronic disease control by the Health Promotion Administration, Ministry of Health and Welfare.
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2025-01-24
Applications for the position of the Parliamentary and Health Service Ombudsman are now open
Applications are sought from suitably qualified individuals who wish to be considered for the role of the next Parliamentary and Health Service Ombudsman. The closing date for receipt of completed applications is Monday, 10 February 2025.
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2025-05-29
NHRIs reveal key developments and challenges impacting rule of law across the European Union
For the sixth consecutive year, National Human Rights Institutions (NHRIs) in the European Union (EU) have provided insights into their national rule of law landscapes. Overall, these show negative trends in areas such as the enabling space for NHRIs, civil society space and human rights defenders, access to justice, and media freedom. Despite the concerning picture, NHRIs continue working to counter these challenges and some progress is evident. Building on this, they recommend how policymakers can strengthen the rule of law across the EU.
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2025-06-13
Re-watch the webinar on "Enhancing Citizen Engagement: Encouraging Greater Utilization of Ombudsman Services by Citizens"
On 3 June 2025, the African Ombudsman Research Centre (AORC) held a webinar under the theme "Enhancing Citizen Engagement: Encouraging Greater Utilization of Ombudsman Services by Citizens". Kindly click here to access the recordings.
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2025-04-04
Re-watch the webinar on “Children's Ombudsman: Safeguarding Children's Rights”
On 25 March 2025 the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar to discuss the critical role of children's Ombudsman offices in promoting and safeguarding the rights of the most vulnerable. In case you missed the live session, or wish to revisit its insights, you can access the recording of this webinar on YouTube.
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2024-12-20
The New Chief Ombudsman of the Republic of Türkiye Has Been Elected
Mr. Mehmet AKARCA has been elected at the General Assembly of the Grand National Assembly of Türkiye (GNAT) as the new Chief Ombudsman of the Republic of Türkiye. Mr. Mehmet Akarca was sworn in on 03 December 2024 and officially took office as the new Chief Ombudsman of Türkiye.
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2025-04-11
Roundtable Conference on Workplace Harassment: Successes, Challenges, and the Way Forward
A roundtable conference on "Protection Against Harassment: Legal Remedies and Practical Experiences" was held in collaboration with Shirkat Gah at Avari Hotel. The event brought together key stakeholders, including ombudspersons from various provinces, legal experts, and parliamentarians, to discuss workplace harassment laws, challenges, and best practices.