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2023-03-02NSW Ombudsman - Report on Aboriginal Outcomes Strategy focus area 2 - EN
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2022-10-25NSW Ombudsman - Annual Report 2021/2022
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2022-10-25NSW Ombudsman - Annual Report 2021/2022- EN
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2023-06-09AOA Webinar on Pakistan’s experience in informal dispute resolution
The Asian Ombudsman Association (AOA) will hold a webinar on the topic of “Informal Resolution of Disputes (IRD) – Pakistan’s Experience” on 14 June 2023. The Webinar is hosted by the Federal Ombudsman’s Secretariat and IOI members are welcome to participate. Click here for more information.
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2014-01-0322. Workshop 5: S S Mafisa, Reconciling Multiple Mandates
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2012-12-20IACA Newsletter No 5 December 2012 EN
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2023-04-28AORC - Webinar invitation - Showcasing Sectoral Ombudsman - EN
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2023-11-15SPSO - Annual Report 2021/2022 (EN)
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2025-08-14Austria - Report on NPM activities 2024 - EN
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2025-03-28Chief Ombudsman releases final report
The Chief Ombudsman Peter Boshier has released his final report entitled "The way I see it" to Parliament on 27 March 2025. Kindly click here to read his report. Mr Boshier leaves office today, 28 March 2025.
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2023-03-27AORC Webinar - Showcasing Sectoral Ombudsman - The Higher Education Ombudsman - Invitation & Speaker Information
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2023-11-07Yukon Ombudsman_Special report_Left in the Dark_EN
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2011-02-04Europe_FRA_EU MIDIS Report #5 Multiple Discrimination_EN
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2023-05-12Commonwealth and ACT Ombudsman published paper on multi-agency service delivery and hosts its annual Complaint Handling Forum
In April 2023, the Office of the Commonwealth Ombudsman published an Insights paper on multi-agency service delivery, to provide specifics on complaint handling, communication and responding when things go wrong. In June 2023, the Office will hold its annual Complaint Handling Forum.
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2023-11-15USOA 2019 - Registration Packet
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2022-12-13FRA - Bias in algorithms - Artificial intelligence and discrimination
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2024-11-15Public Protector addresses final year law students at the University of the Witwatersrand
Public Protector Adv. Kholeka Gcaleka recently addressed final year law students at the University of the Witwatersrand. Kindly click here to read Adv. Gcaleka’s speech.
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2023-12-13Office of Ombudsperson for Financial Services - Annual Report 2022 2023 - EN
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2024-07-25Office of the Ombudsman embarks on mobile accountability clinics
The Office of the Ombudsman in Malawi has taken to Kasungu for two-week Mobile Accountability Clinics. The clinics are a proactive mechanism that the Office of the Ombudsman uses to take the Office to the people reaching the heart of communities in the rural areas or areas that are far from the main office.
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2025-01-31The Ombudsman interviewed by The Malta Independent
In an extensive interview with The Malta Independent, Parliamentary Ombudsman Judge Emeritus Joseph Zammit McKeon elaborated on the core philosophy and practical workings of his Office, underscoring the importance of moral authority over coercive power in ensuring good governance. While some commentators suggest that the Ombudsman should possess enforcement powers, Judge Zammit McKeon firmly believes that making recommendations - rather than issuing commands - encourages public authorities to take ownership of corrective measures and fosters a spirit of collaboration rather than confrontation.