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2016-07-19FCO Corrections Course: Preliminary Programme (EN/FR)
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2022-06-14Québec Ombudsman releases special report on student services for students with special learning and adjustment needs
On June 13, 2022, Québec Ombudsman Marc-André Dowd released the Putting students first investigation report, which describes the slate of student services, their organization and their funding for elementary-school students with special learning and adaptation needs.
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2022-06-14
Le protecteur du citoyen rend public son rapport d’enquête sur les services éducatifs complémentaires pour les élèves en DAA
Le protecteur du citoyen, M. Marc-André Dowd, a rendu public le 13 juin 2022 le rapport d’enquête L’élève avant tout, qui brosse un portrait de l’offre, de l’organisation et du financement des services éducatifs complémentaires destinés aux élèves du primaire en difficulté d’adaptation ou d’apprentissage (DAA).
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2015-12-10
A review into the quality of nhs complaints investigations
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2014-09-23
Manitoba Ombudsman: User’s guide to the Freedom of Information and Protection of Privacy Act
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2019-10-28
Ombudsman´s Casebook - Ombudsman of Ireland
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2015-06-03
europe united-kingdom parliamentary-and-health-service-ombudsman health-service-commissioner-act-1993
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2015-06-03
IIO Bolet
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2022-06-09
AORC Webinar on effective investigation strategies
The African Ombudsman Research Centre (AORC) has identified the issue of 'Effective Investigation strategies - building blocks, methods/tools' as one of the training priorities required by African Ombudsman. In responding to this need, AORC cordially invites Ombudsman colleagues and their staff to a webinar on 14 June 2022.
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2024-11-15
Public Protector addresses final year law students at the University of the Witwatersrand
Public Protector Adv. Kholeka Gcaleka recently addressed final year law students at the University of the Witwatersrand. Kindly click here to read Adv. Gcaleka’s speech.
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2015-06-03
north-america canada ombudsman-ontario ombudsman-act
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2015-06-03
ombudsmans-act-1984
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2017-05-31
Good conduct and administrative practice guidelines for state and local government
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2016-02-11
Report 14 012 127 Essex County Council
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2015-02-09
Ontarion Ombudsman: OMLET Report - Facts & Highlights
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2022-06-01
Ombudsman’s Quarterly Review
The Chief Ombudsman, Peter Boshier, was in March elected as Second Vice President of the International Ombudsman Institute (IOI). Mr Boshier has served on the board of the IOI, a global organisation made up of more than 200 independent ombudsman institutions from more than 100 countries, since 2016. The Ombudsman New Zealand has been a part of the IOI since its inception in 1978.
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2022-06-01
NHRC Releases Independent Opinion on the Second National Report on the CRC
On April 1, 2022, the National Human Rights Commission (NHRC) released the Independent Opinion on the Second National Report on the Convention of the Rights of the Child (CRC). In her speech, NHRC Chairperson Chen Chu reiterated the Commission’s commitment to listening to children and working to protect the mental and physical development.
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2016-05-30
Investigation by Victorian Ombudsman shows that unfair fare enforcement system must change
A poorly targeted and disproportionate public transport fare enforcement system unfairly punishes many travellers in an attempt to snare a small number of recidivist evaders, according to an investigation by the Victorian Ombudsman Deborah Glass.
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2016-04-22
Manitoba Ombudsman lays “snooping” charge under The Personal Health Information Act
Manitoba Ombudsman conducted an investigation following a report from Manitoba Health, Healthy Living and Seniors related to a privacy breach at its Provincial Drug Program. A former employee who had access to personal health information through their job, allegedly used that access to view information for purposes unrelated to their work. Upon completing the investigation, the ombudsman laid a charge against the individual under PHIA for deliberately accessing another person’s health information inappropriately.
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2016-09-12
Declaration de Tirana