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2022-10-20Video link and speaker presentations for Webinar now available
On 13 October 2022, AORC and the IOI organized a webinar on the “UN Resolution on Ombudsman and Mediators, the Venice Principles and the OR Tambo Declaration”, to discuss how these instruments are used as tools to strengthen, protect, and promote the institution of the Ombudsman. You can now re-watch the webinar online and access the speaker presentations.
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2022-10-20
Regional meeting held in New Zealand
The IOI’s Australasian & Pacific Region (APOR) held a conference on 13 October 2022 and its 34th annual members’ meeting on 14 October 2022 in Wellington, New Zealand. The conference, on remaining relevant and getting government to listen, was co-hosted by Victorian Ombudsman Deborah Glass OBE as Regional President and New Zealand Chief Ombudsman and IOI 2nd Vice President Peter Boshier.
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2022-10-19
Health care complaints to B.C. Ombudsperson highest in ten years
The BC Ombudsperson’s 2021/22 Annual Report, released 18 October, highlights that complaints about health care from British Columbians were the highest in a decade. The office received almost 1,300 complaints and enquiries focused on programs and services provided by the Ministry of Health and B.C.’s health authorities.
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2022-10-17
Ombudsman publishes Special Report
The report “National Mechanism for the Investigation of Arbitrary Incidents” for 2021 aims to enhance transparency and focuses on groups of cases or independent incidents that have raised public concern.
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2022-10-17
La síndica ve un avance en la eliminación del voto rogado, pero pide que se estudien sistemas telemáticos alternativos para mejorar las cifras de participación
Desde el año 2011 la institución del Síndic de Greuges ha recibido numerosas quejas de ciudadanos residentes en el extranjero que no han podido ejercer su derecho de voto en unos comicios por las dificultades que les ha supuesto el sistema de voto rogado.
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2018-01-12Malawi - Training - Preliminary Programme
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2022-10-13
El Defensor del Pueblo viaja a La Palma para supervisar el estado de ejecución de las medidas adoptadas y la labor de las administraciones
El Defensor del Pueblo, Ángel Gabilondo, viaja este jueves a la isla de La Palma para supervisar el estado de ejecución de las medidas adoptadas y la labor de las administraciones, tras la erupción del volcán Cumbre Vieja el pasado 19 de septiembre.
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2022-10-13
National Ombudsman undertakes Peer Review
On October 21-22 in Manchester, the UK National Ombudsman will be submitting itself to an IOI-led Ombudsman peer review. The UK National Ombudsman undertook its first peer review in 2018. Since then, the Ombudsman has led the international effort to establish peer review as a critical tool to assess effectiveness more broadly, including against the Venice Principles. As a result, there are now IOI best practice papers and guidance on the subject.
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2022-10-11
BC Ombudsperson invites public feedback for investigation into extreme weather events
The British Columbia (BC) Ombudsperson announced it is seeking public input that will provide key information for an investigation into how government programs supported people who were displaced from their homes and communities as a result of extreme weather in 2021.
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2017-08-21
Older patients’ families struggle to complain about poor hospital care
Older vulnerable people are often reliant on relatives to raise concerns when things go wrong in hospital. However – as a survey, published by Gransnet and the Parliamentary and Health Service Ombudsman revealed – over half of family members with a concern find it difficult to complain about the hospital care or treatment of an relative.
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2018-10-25
Best Practice Paper on Own initiative investigations
The IOI's Best Practice Papers series aims to provide guidance material to IOI members, Ombudsman colleagues and interested third parties. Best Practice Paper - Issue 3 on "Own initiative investigations" is now available online.
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2022-10-10
Ombudsman publishes special report on returns of third country nationals
In a special report on returns of third country nationals in 2021, the Greek Ombudsman stresses the small number of forced returns and the constant detention of third country nationals in police detention cells instead of pre-removal centers.
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2022-10-10
La Síndica pide más equilibrio entre la oferta y la demanda de la FP para prevenir el fracaso escolar prematuro
El desajuste actual entre la oferta y la demanda provoca que muchos alumnos abandonen prematuramente los estudios. A más de 3.700 personas no se les ha asignado plaza en los ciclos hasta el 21 de septiembre, cuando el curso ya había empezado.
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2025-01-31
Malawi Ombudsman outlines funding challenges to PAC
The Office of the Ombudsman in Malawi earlier this week appeared before the Public Appointments Committee (PAC) of Parliament, where Ombudsman Grace Tikambenji Malera spelled out some of the financial challenges that her office is facing.
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2025-01-31
Ombudsman’s report calls on NSW Government to renew commitment to OCHRE
The NSW Ombudsman’s report OCHRE 2024: Current status and future direction, was tabled in Parliament on 28 January 2025, delivering an assessment of the NSW Government’s flagship Aboriginal affairs initiative, OCHRE (Opportunity, Choice, Healing, Responsibility, Empowerment).
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2025-01-31
The Ombudsman interviewed by The Malta Independent
In an extensive interview with The Malta Independent, Parliamentary Ombudsman Judge Emeritus Joseph Zammit McKeon elaborated on the core philosophy and practical workings of his Office, underscoring the importance of moral authority over coercive power in ensuring good governance. While some commentators suggest that the Ombudsman should possess enforcement powers, Judge Zammit McKeon firmly believes that making recommendations - rather than issuing commands - encourages public authorities to take ownership of corrective measures and fosters a spirit of collaboration rather than confrontation.
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2017-07-31
AORC - Newsletter - Issue 8
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2017-11-27
Commission on Administrative Justice (Ombudsman) - Laying the foundation for administrative justice in Kenya
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2017-11-24
ioi-organigramm es
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2022-10-04
Human Rights Day
We are pleased to share with you this year’s Human Rights Day focus. On 10 December 2022, OHCHR will be launching a year-long celebration that will culminate on 10 December 2023 to mark the Universal Declaration of Human Rights’ 75th Anniversary.