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2021-02-22Commonwealth Ombudsman - Investigation into the administration of the Defence Force Retirement and Death Benefits (DFRDB) scheme (Dec 2019) - EN
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2021-02-22
Commonwealth Ombudsman - Investigation into the actions of the National Disability Insurance Agency (NDIA) in relation to Mr C (Feb 2020) - EN
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2021-02-22
Commonwealth Ombudsman - Statement by the Commonwealth Ombudsman Michael Manthorpe on the management of COVID-19 risks in immigration detention facilities (July 2020) - EN
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2021-02-22
Commonwealth Ombudsman - Did they do what they said they would? Reviewing our Recommendations (Sept 2020) - EN
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2021-02-22
Commonwealth Ombudsman - Better Practice Guide to Complaint Handling (April 2009) - EN
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2021-02-22
legal-document-omb-hk
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2021-02-22
Ombudsman City of Toronto - Annual Report 2019 - EN
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2020-05-28
Ararteko (Ombudsman Basque Country) - Annual Report 2011 - ES
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2020-12-11First wave of COVID-19 in CHSLDs: The Québec Ombudsman publishes a Progress Report
Learning from the first wave and kicking into action mode. As part of an investigation that will wrap up in the fall of 2021, Québec Ombudsperson Marie Rinfret released her Progress Report on the government’s handling of the COVID-19 crisis in public and private Residential and long-term care centres (CHSLDs) during the first wave of the pandemic.
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2020-12-11
Première vague de COVID-19 dans les CHSLD : le Protecteur du citoyen du Québec publie un rapport d’étape
Dans le cadre d’une enquête sur la gestion de la première vague de COVID-19 dans les CHSLD du Québec, la protectrice du citoyen, Marie Rinfret, rend public un rapport d’étape donnant la parole aux personnes ayant vécu la crise sur le terrain.
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2020-12-11
Re-watch our webinar on Covid-19 with contributions from around the globe
Did you miss this event or were not able to join in due to the time difference? Re-watch the international webinar on Covid-19, hosted by the State Comptroller and Ombudsman of Israel, under the auspices of the IOI, on 24 November and see the numerious contributions from members across the globe
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2021-05-03
Les médiateurs fédéraux à la remise du rapport annuel 2020 à la Chambre des représentants de Belgique
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2020-12-10
Chief Ombudsman of Turkey re-elected to the post
Mr. Şeref Malkoç has been re-elected as Chief Ombudsman of Turkey by the General Assembly of the Grand National Assembly of Turkey on 11 November 2020. Mr Malkoç, a 60-year-old prominent lawyer and former member of the Parliament, was sworn in on the 1 December 2020 at the Parliament. Performing this duty since 05 December 2016, Mr. Malkoç’s new mandate will be for another four years until 2024.
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2020-12-10
Directives to Inspector General of Prison Sindh for measures to prevent spread of Covid-19
Provincial Ombudsman Sindh, being the custodian of public interests has, taken suo motu action to ensure all safety measures to protect the prison inmates from the outbreak of a second wave of COVID-19.
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2020-12-10
Work irregularities of Zaječar Social Welfare Center in case of child sexual abuse
In an investigation initiated upon learning from the media about the sexual abuse of a child from Zaječar, the Protector of Citizens determined that only after the monitoring by the Ministry of Labor, Employment, Veteran and Social Policy did the Zaječar Social Welfare Center react and place the child in a foster family, which was why disciplinary proceedings were initiated against the expert workers.
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2020-12-10
Webinar on health monitoring in places of detention
DIGNITY – Danish Institute against Torture invites you to join a webinar on monitoring health in places of detention, which includes the launch of the DIGNITY Health Monitoring Manual. The webinar will take place on Wednesday 13 January 2021. Online registration is now open.
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2021-02-18
kp-ombudsman-act-2010-amended
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2021-02-18
orgonogram-main-office
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2021-02-18
kp-ombudsman-act-2010-amended
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2020-12-07
Ombudsman Hong Kong probes into management and effectiveness of waste separation bins
On 30 November, Ombudsman Ms Winnie Chiu announced the launch of a direct investigation to examine the management of waste separation bins by the Environment Bureau and the Environmental Protection Department (EPD), and the effectiveness of the relevant programme.
