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2011-07-06FRA Report Domestic Workers 2011_en
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2014-01-24China - Ombudsman Hong Kong - Annual Report 2009 EN
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2021-01-15Ombudsman Hong Kong announces launch of two direct investigations
On 14 January 2021, the Ombudsman, Ms Winnie Chiu, announced the launch of two direct investigations: one to examine the effectiveness of rodent prevention and control by the Food and Environmental Hygiene Department (FEHD) and another to examine the Government’s regulation of boarding facilities for foreign domestic helpers (FDHs).
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2024-03-06Public Defender calls on a public school to avoid gender-based discrimination
On 28 February 2024, the Public Defender addressed the director of one of the public schools of the Khelvachauri municipality with a general proposal relating to the case of incitement to discrimination on the basis of sex/gender and called on him to not allow discriminatory treatment on the basis of sex or other grounds at school and to implement a policy of equality, and in relation to the school uniform, to ensure students' freedom of choice.
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2024-03-06Clarity about road ownership and access vital to British Columbians
In a new report, Ombudsperson Jay Chalke calls on the Ministry of Transportation and Infrastructure (MOTI) to address problematic road legislation that has real-life consequences for many British Columbians.
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2020-12-17Ombudsman Hong Kong announces reports on two direct investigations
The Ombudsman, Ms Winnie Chiu, held a press conference on 17 December 2020 to announce the results of two direct investigations, namely "Effectiveness of Joint Office for Investigation of Water Seepage Complaints in Handling Water Seepage Reports" and "Arrangements for Production, Distribution, Stocktaking and Use of CSI Masks".
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2024-03-01Control Yuan Members Conduct Circuit Supervision with Focus on Rural Healthcare and Cultural Heritage Renovation
From 3 to 5 January 2024, Control Yuan Members Wen-cheng Lin and Chung-cheng Pu conducted a circuit supervision traveling to Taitung and Hualien Counties to gain a deeper understanding of South-Link Medical Foundation, rural health resources, promotion of home health care, and holistic health care practices, as well as cultural heritage restoration.
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2017-02-23FRA Report on Child friendly justice (En)
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2020-12-07Ombudsman Hong Kong probes into management and effectiveness of waste separation bins
On 30 November, Ombudsman Ms Winnie Chiu announced the launch of a direct investigation to examine the management of waste separation bins by the Environment Bureau and the Environmental Protection Department (EPD), and the effectiveness of the relevant programme.
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2024-02-29Thorough Investigation to be Conducted to Ensure Fairness in 2023 Hiring Processes of 1,386 Public Organizations
The Anti-Corruption and Civil Rights Commission carries out fact-finding investigations into hiring processes of public service-related organizations for 2024, in conjunction with a total of 228 supervisory agencies, including 40 central administrative agencies, such as the Ministry of Economy and Finance and the Ministry of Interior and Safety, and 180 local governments, such as Seoul Metropolitan City.
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2024-02-29Ombudsman calls for changes to EU search and rescue rules and a public inquiry into deaths in Mediterranean
A European Ombudsman inquiry into Frontex’s role in search and rescue operations has shown that the current rules leave the EU’s Border and Coast Guard Agency unable fully to fulfil its fundamental rights obligations and too reliant on Member States to act when boats carrying migrants are in distress.
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2020-12-04Ombudsman Hong Kong commends public organisation for positive complaint handling
The Ombudsman of Hong Kong, China, Ms Winnie CHIU, hosted the Presentation Ceremony of The Ombudsman's Awards online on 4 December 2020. The Awards are to commend the public organisations and officer for their exemplary performance in complaint handling and customer services.
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2024-02-22Chief Ombudsman calls for changes to Oranga Tamariki ‘on scale rarely required
Chief Ombudsman Peter Boshier is calling on the Government to make changes to Oranga Tamariki on a scale rarely required of a government agency. Mr Boshier’s comments follow the publication of his report on 21 February 2024, that details complaints he has dealt with about Oranga Tamariki – Ministry for Children over the past four years.
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2024-02-22The Greek Ombudsman releases Special Report on the National Mechanism for the Investigation of Arbitrary Incidents 2022
In 2022, the restrictive measures taken to control the spread of the COVID-19 pandemic were lifted. The lifting of these measures is directly reflected in the volume of cases the Mechanism was asked to investigate in the previous year. Now, the Greek Ombudsman has released a Special Report on the National Mechanism for the Investigation of Arbitrary Incidents (EMIDIPA).
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2020-11-18International Webinar on Covid-19 and the Ombudsman
Preparations are in full swing for the Israel-IOI hosted international webinar on the theme: Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic. Don’t forget to register for the webinar at the attached link!
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2020-11-13International webinar on Covid-19 and the Ombudsman
Preparations are in full swing for the Israel-IOI hosted international webinar on the theme: Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic to be held on 24 November 2020. Don’t forget to register for the webinar at the attached link!
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2018-02-15Macao - CCAC - Annual Report 2012 - EN
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2024-02-15Ombudsman calls on EU Transparency Register Secretariat to improve how it investigates complaints
The Ombudsman has asked the EU Transparency Register’s Secretariat to carry out more thorough and meaningful investigations when it comes to public complaints concerning alleged breaches of the code of conduct by registered organisations.
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2024-02-15The Commonwealth Ombudsman published an investigation report “Taking Liberties”
On 7 February 2024, the Commonwealth Ombudsman, Iain Anderson, published an investigation report, ‘Taking Liberties’, focussing on whether the Department of Home Affairs and the Australian Border Force has appropriate policies and procedures in place to ensure unlawful non-citizens are removed from Australia in a timely way.
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2024-02-15Veterans Ombud Releases Update on Letter To Minister of Veterans Affairs Regarding Merlo Davidson Settlement
Veterans Ombud Colonel (Ret’d) Nishika Jardine released an update about the actions Veterans Affairs Canada (VAC) took to resolve unfairness in the way it was reducing disability pensions for some Merlo Davidson class action settlement claimants.