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2026-02-04Over 7,000 complaints received by Parliamentary Ombudsman
In 2025, the Parliamentary Ombudsman received a total of 7,321 complaints. This is the second largest number of complaints of all time. Case numbers rose in nearly all administrative branches. The largest numbers of complaints concerned social services, the administrative branch of the police and healthcare. The number of cases concerning foreign nationals more than tripled from the previous year. More than half of them concerned delays in processing at the Finnish Immigration Service.
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2025-11-14
Ombuds Day marked with appointment of new Complaints Commissioner
Her Excellency the Governor, Dileeni Daniel-Selvaratnam, announced on 9 October 2025 the appointment of Mrs. Cheryl Ann Jones as the new Complaints Commissioner, following the successful completion of the term of Complaints Commissioner Rita Gardiner.
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2025-07-11Indonesian Ombudsman - Indonesia Ombudsman and SDGs 2024 - EN
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2026-02-04
Newly elected Human Rights Ombudswoman in Slovenia
At its session on 3 February 2026, the members of the National Assembly elected Dr. Simona Drenik Bavdek as the new Human Rights Ombudswoman. She will also advocate for the establishment of a children's rights ombudsman in Slovenia, who would be able to operate autonomously within the Ombudsman's institution.
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2024-05-22
Ombud’s 2023/2024 annual report highlights fairness in times of disaster
The Ombud’s 2023/2024 Annual Report was released by the Speaker of the Legislative Assembly on 9 May 2024. In it, Ombud Colette Langlois highlighted the increased attention ombuds are devoting to fairness issues related to climate change and natural disasters. The Ombud also reported a 45% increase in the number of inquiries to her Office over the previous fiscal year.
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2025-12-03
7th Brand Ambassador Program at IBA University Karachi
A workshop on the Ambassador Program was held on 24 November 2025 at IBA University Karachi. Addressing the students, Mr. Sohail Rajput highlighted that the program engages university students across Sindh to raise awareness about the role of the Ombudsman in promoting good governance, transparency, and human rights.
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2026-01-30
Income and disability assistance call wait times still failing years after Ombudsperson warnings
Most people calling the Ministry of Social Development and Poverty Reduction for income and disability assistance are still waiting far longer than the government’s own service standards allow, according to a new update from the BC Ombudsperson, which finds that the core problems identified eight years ago have not been resolved.
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2024-06-13
Public Protector releases a report on the investigations into administrative deficiencies relating to the processing of GBV related matters
On 4 June 2024, the Office of the Public Protector released a report on the investigations into administrative deficiencies relating to the processing of gender-based violence (GBV) related matters within the South African criminal justice system. The investigation emanates from the administrative challenges faced by the public, particularly women and children, in the South African criminal justice system identified by the Public Protector.
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2025-10-03
Ombudsman addresses European Roundtable on AI and Human Rights
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, was invited by the Malta Chamber, the Malta Business Bureau and the General Workers Union to speak at the European Roundtable Discussion held on 30 September 2025 at the Malta Chamber in Valletta. The event formed part of the EU-funded TransFormWork 2 project, which explores the impact of Artificial Intelligence (AI) in the workplace and promotes a fair and human-centred transition towards digitalisation. The project brings together European social partners to develop common guidelines on the responsible use of AI while safeguarding fundamental rights.
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2024-05-16
Tabling of the 2023–2024 annual report : Toward full implementation of the modernized Official Languages Act
On 7 May 2024, the Commissioner of Official Languages of Canada, Raymond Théberge, tabled his 2023–2024 annual report in Parliament. The modernization of the Official Languages Act in June 2023 marked the beginning of a new chapter not only in the history of official languages, but also in the history of the Office of the Commissioner of Official Languages.
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2024-06-06
Final reminder – Ombud Trailblazers: Special Celebration of the Contributions of Pioneers
A key highlight of the Second International Ombud Expo holding in Gaborone, Botswana from 29 July – 2 August 2024 is a special celebration of the pioneers of various institutions. If you have not already done so, Expo organisers seek your support and assistance in the compilation of a Directory of all first incumbents and appointments as heads of office and ask for contributions until 28 June 2024.
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2023-09-21
Prisons in Brazil: Report points out Human Rights violations in the federal capital after anti-democratic attacks
The Federal Public Defenders' Office (DPU), the Federal District Public Defenders' Office (DPDF) and the National Mechanism for the Prevention and Combat of Torture (MNPCT) published its report pointing out the human rights situation in Brazilian prisons after the arrest of people participating in anti-democratic attacks.
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2023-08-10
Malawi Ombudsman staff take the Oath of Secrecy
On 7 August 2023, the Office of the Ombudsman administered the Oath of Secrecy to 40 of its members of staff and interns. The Director of Legal Services and Advisory, Chipiliro Mangulama, said the ceremony is in line with Section 10 of The Ombudsman Act, which stipulates the need for officers in the office of the Ombudsman to treat with utmost confidentiality any information made available to them in the course of their work.
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2022-11-09
Head of UNICEF's Child Protection program calls on Ombudsman Punjab Major (R) Azam Suleman Khan
UNICEF's chief of child protection program, Ms. Daniela Luciani, called on Ombudsman Punjab Major (R) Azam Suleman Khan at his office and discussed matters relating to the protection of children's rights. Chief Provincial Commissioner for Children of Ombudsman Office, Mrs. Tabana Sajjad Naseer, and Child Protection Officer Zahida Manzoor were also present.
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2025-08-14
PHSO - Annual Report 2022/2023 - EN
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2023-06-15
Ombudsman trains 68 Hospital Ombudsman
The Office of the Ombudsman has trained 68 Hospital Ombudsman from 34 health facilities in Salima and Rumphi districts. The trainings, according to Deputy Director for Investigations and Research, Temwa Mughogho, and Chief Investigations and Research Officer in the Northern Region, Mrs. Elleanor Kabisala, were aimed at empowering the Hospital Ombudsman with necessary skills and knowledge on how to handle patient complaints.
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2025-10-20
State Comptroller & Ombudsman - Annual Report 2023 - Summary - EN
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2025-07-04
Ombudsman for Bermuda Annual Report 2024 Tabled
Michael DeSilva, the Ombudsman for Bermuda, has submitted his Annual Report for 2024 to the Speaker of the House of Assembly in accordance with his statutory duty under the Ombudsman Act 2004. The report was tabled in the House of Assembly on 27 June 2025 and it is now available to the public.
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2025-12-11
A growing number of agencies complying with the NSW Public Interest Disclosures Act 2022 but more needs to be done
The NSW Ombudsman tabled the Public Interest Disclosures (PID) Act 2022: Agency self-assessment audit report 2025 in the Parliament of NSW on 11 December 2025. Following commencement of the PID Act in 2023, the institution conducted self-assessment audits in both 2024 and 2025 to test agency compliance with certain key requirements of the PID Act. This report details important findings from these audits.
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2014-12-03
Ontario must crack "code of silence" among correctional officers involved in use of excessive force
Ontario Ombudsman André Marin called on the Ministry of Community Safety and Correctional Services to crack the pervasive “code of silence” under which some guards in the province’s correctional institutions use excessive force against inmates and conspire to cover it up.