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2024-03-06Ombudsman Commission helps secure estate for beneficiaries
On 3 March 2022, the Ombudsman Commission received a Complaint regarding the alleged delay in the transfer of the title for a deceased estate and overcharging of administrative fees by the office of the Public Trustee of Papua New Guinea. It was alleged that the Office of the Public Trustee had charged excessive fees and had delayed the transfer of a title of a deceased estate to the beneficiaries.
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2025-08-22Ombudsman of Indonesia - Annual report 2024 - Short Version - EN
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2025-11-27
Colonel (Ret’d) Nishika Jardine reappointed as Veterans Ombud
The Honourable Jill McKnight, Minister of Veterans Affairs and Associate Minister of National Defence, is pleased to re-appoint Colonel (Ret’d) Nishika Jardine to the role of Veterans Ombud. The re-appointment is for a period of three years and is effective 23 November 2025.
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2025-08-01
AORC_Webinar Presentation_Caroline Sokoni_Internal Enforcement Mechanisms of a Governmental Ombudsman - EN
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2016-12-02
Round table on identification of police officers
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2024-09-12
The Ombudsman presents the Ombudsplan 2025 to Parliament
Pursuant to Section 10(4) of the Ombudsman Act 1995, the Ombudsman, Judge Emeritus Joseph Zammit McKeon, has submitted the Ombudsplan 2025 to the Speaker of the House of Representatives, the Hon. Anġlu Farrugia. The Ombudsplan 2025 sets out the planned activities and initiatives that the Office of the Ombudsman aims to undertake in the coming year. It also provides Parliament with an update on the concerns raised in the previous year’s Ombudsplan.
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2026-03-24
The Hague Declaration (May 2024)
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2024-07-10
Annual Report 2023 – a credible and trusted institution closer to the people
On 8 July 2024, the Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, presented the Annual Report 2023 to the Speaker of the House, Anglu Farrugia. Throughout 2023, the Office of the Ombudsman focused on enhancing its working relationship with the public administration. It adopted an open-door policy, reaching out to the public and government entities alike.
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2026-01-09
Direct investigation operation into Government’s work on landslide prevention and mitigation and management of government slopes completed
On 8 January 2026, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the work of the Government of the Hong Kong Special Administrative Region on landslide prevention and mitigation as well as management of government slopes, with 32 major recommendations for improvements made to the Civil Engineering and Development Department, the Lands Department, the Highways Department, the Water Supplies Department and the Architectural Services Department.
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2024-08-01
Ombudsman challenges ISS position on unemployment benefit for victims of domestic violence
The Ombudsman’s Office has pleaded with the Social Security Institute (ISS) the right to unemployment benefits for victims of domestic violence who have terminated their employment contracts under the terms of the Decent Work Agenda Law, in force since May 2023. A different position is being adopted by the ISS, which only recognises this right in cases of termination after 1 December 2023.
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2024-09-06
OCO report highlights scramble to find school places for children with Special Educational Needs
There is still a scramble every September to find appropriate school places for children with Special Educational Needs, despite progress made by Government in recent years to prioritise the issue. That’s according to Plan for Places, Two Years On from the Ombudsman for Children’s Office, which examines whether progress has been made on recommendations made in the institution's previous Plan for Places report in 2022.
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2023-09-27
Ombudsperson for Children held workshop on "The role of Ombudsman and Mediators in monitoring the situation of children in conflict with the law and deprived of their liberty"
The Office of the Ombudsperson for Children in collaboration with the International Ombudsman Institute organised a two-day workshop on 5 and 6 September 2023, which brought together professionals from various governmental institutions, representatives of the Ministry of Gender Equality and the Prime Minister's Office, as well as NGOs, thus creating a rich and diverse debate.
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2024-04-11
Ombudsman releases report on agriculture subsidy program
The Office of the Ombudsman in Malawi has officially released an investigation report following a Systemic Investigation it conducted on the Implementation of the Agriculture Subsidy Program dubbed the Affordable Input Program (AIP).
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2025-11-11
Croatia - NPM Report 2024 - EN
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2024-08-22
Complaints to the Public Services Ombudsman for Wales at record high
The Ombudsman for Wales has published today its Annual Report & Accounts for 2023/24, which shows a staggering 37% increase since 2019 in the number of new complaints received about public services and the behaviour of local councillors. 2023/24 marks the Ombudsman Wales’ most efficient year – the office handled over 10,000 cases, closing more than they have ever have done before and reducing the costs for each case and investigation
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2023-09-29
The Ombudsman and the Right to Access the Administration in the Welfare State
The Office of the Ombudsman of Israel has the pleasure of sharing with the international Ombudsman community an article written by Ms. Merav Fox Sobol, Senior Deputy Head of Department at the Office of the Ombudsman, in collaboration with two Israeli scholars. The article, which was published in the Office's special Jubilee publication, examines the role of the Ombudsman pertaining to the right to access the administration.
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2025-07-04
China - Ombudsman Hong Kong - Annual Report 2024-25 - EN
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2025-10-10
New Zealand Ombudsman - Quarterly report Issue Number 49 - Spring 2025 - EN
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2024-09-25
Ombudsman Malera rules in favour of the Electricity Supply Commission of Malawi
Ombudsman Grace Tikambenji Malera has exonerated the Electricity Supply Commission of Malawi (Escom) on how it promoted two employees to Section Headship position in Customer Services Department and Customer Services Officer respectively.
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2026-03-06
Parliamentary Ombudsman presents first Ombudsman Prize in Law
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, presented the first Parliamentary Ombudsman Prize in Law to Ms Jodie Mary Farrugia in recognition of her dissertation titled ‘Guardian of Good Governance: Expanding the Jurisdiction of the Parliamentary Ombudsman in Malta’, submitted in April 2025.