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2018-02-07City Ombudsman says Toronto community housing priority transfer process giving tenants false hope
Ombudsman Toronto released a report on an Investigation into Toronto Community Housing Corporation’s Medical and Safety Risk priority transfer process for tenants. Ombudsman Susan Opler made 21 recommendations to improve fairness and to serve tenants with the most serious health and safety concerns related to their units.
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2022-09-12
Volker Türk appointed as United Nations High Commissioner for Human Rights
Mr. Volker Türk is the incoming United Nations High Commissioner for Human Rights. He will take up his official functions as High Commissioner on 17 October 2022.
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2022-09-1237. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (del 2 al 8 de septiembre de 2022)
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2018-02-05
NIPSO investigates complaint against Department for Infrastructure
The Public Services Ombudsman investigated a complaint by Belfast City Airport Watch Limited (BCAWL) regarding the actions of the Department of Environment in relation to George Best Belfast City Airport in failing to enforce the 2008 Planning Agreement between it and the Airport as well as concerning the handling of BCAWL’s complaint by the Department. The Ombudsman identified five instances of maladministration by the Department and made recommendations on the matter.
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2018-02-05
Lamberto pidió una tarifa social para los sectores más vulnerables
El defensor del Pueblo santafesino participó este viernes de la audiencia pública convocada por Enress para definir el nuevo cuadro tarifario de Aguas Santafesinas SA. Solicitó instaurar un sistema que garantice el acceso de todos los santafesinos al agua potable.
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2018-02-01
Public Protector appears before Parliamentary select Committee on Legal Affairs, Human Rights and Gender Matters
The Public Protector of Zambia made her maiden appearance before a select Committee of the National Assembly on Legal Affairs, Human Rights, National Guidance, Gender Matters and Governance on 31 January 2018, to review the operations of the Office .
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2018-01-30
Record number of complaints received by the Finnish Parliamentary Ombudsman in 2017
In 2017, the Parliamentary Ombudsman received a record number of 6,192 complaints, which is an increase of almost 1,300 complaints from 2016 (4,922 complaints). Complaints against the Social Insurance Institution (Kela) totalled 1,169, and 814 of them concerned social assistance, therefore increasing by about 700 compared to 2016. The criminal sanctions field, social insurance and labour and unemployment security were other administrative branches that saw a clear increase in the number of complaints.
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2018-01-30
New Commissioner of Official Languages takes office
Raymond Théberge took office as Commissioner of Official Languages on January 29, 2018. He has a PhD in linguistics from McGill University, a master’s degree in applied linguistics from the University of Ottawa and a bachelor’s degree in history from the Collège universitaire de Saint-Boniface. He held a number of leadership positions before coming to the Office of the Commissioner of Official Languages, and he has significant experience with official language minority communities. He also has extensive experience in academia and has worked across Canada.
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2018-01-29
Día mundial de la educación ambiental
Tenemos derecho a exigir a los poderes públicos medidas para garantizar la adecuada protección del medio ambiente, para disfrutar de nuestro derecho a vivir en un medio ambiente sano. Igualmente, las personas tenemos la obligación de contribuir a esa protección y defensa de nuestro entorno. Para ello, la educación medioambiental es fundamental e indispensable y por lo tanto, el Síndic de Greuges de la Comunitat Valenciana informó al público sobre estos temas el día 26 de enero.
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2018-01-29
« Maisons Pirates » en Wallonie
Suite aux débats parlementaires qui ont suivi la parution d’un article dans un quotidien intitulé « 3 000 malades mentaux parqués dans des maisons pirates », l’absence de cadre juridique concernant l’existence et le fonctionnement des SHNA a été constatée. Plusieurs députés wallons ont introduit une proposition de décret relative à l’hébergement et à l’encadrement à durée indéterminée pour personnes en difficultés sociales.
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2018-01-29
Commission engages National Assembly Oversight Committee
The Commission has reached out to the National Assembly’s Departmental Committee on Justice and Legal Affairs in an effort to advance administrative justice in the public sector. The interaction coincides with the induction retreat for members of the newly constituted Committee which is taking place between 26th to 28th January, 2018, in Mombasa.
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2018-01-29
La Defensoría del Pueblo pide estar atentos ante cambios en la legislación que rige la facturación de las empresas
La Defensoría del Pueblo de la provincia de Santa Fe informa que el Decreto de Necesidad y Urgencia 27/2018 modificó entre otros la Ley 24.240 de Defensa del Consumidor y la Ley 25.065 de Tarjetas de Crédito, otorgando a las empresas la facultad de determinar el modo en que remitirán la facturación por los servicios que prestan a usuarios y consumidores.
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2022-09-08
Webinar on “UN Resolution on Ombudsman and Mediators, The Venice Principles and the OR Tambo Declaration”
The celebration of Ombuds Day transcends sector and political boundaries, highlighting the important work Ombudsman do in various ways and across the globe. To commemorate Ombuds Day, AORC and IOI cordially invite you to a webinar on the "UN Resolution, the Venice Principles and the OR Tambo Declaration", which will be held on 13 October 2022. Save the date!
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2022-09-08
Dealing fairly with unreasonable conduct by complainants
The Alberta Ombudsman has developed a guide to assist public authorities in managing unreasonable complainant conduct fairly and determining when it may be appropriate to restrict communication.
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2022-09-08
SAVE THE DATE - Ombuds Day 2022 - UN Resolution Venice Principles OR Tambo Declaration - Webinar
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2022-09-08
Alberta Ombudsman - Guide - Dealing Fairly with Unreasonable Conduct by Complainants
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2021-06-28
Defensor del Pueblo - Informe anual 2020 - Volumen I. Informe de gestión - ES
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2021-06-28
Defensor del Pueblo - Informe Anual - 2020 - ES
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2022-09-07
COVID complaints to NSW Ombudsman increased in the second year of the pandemic
In a report tabled in Parliament, The COVID-19 pandemic: second report, NSW Ombudsman Paul Miller has looked back on complaints received by the Ombudsman since his March 2021 report on the COVID pandemic.
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2022-09-07
Ombudsman's Office issued written request for clarification
The Ombudsman's Office issued a written request for a clarification regarding a complaint in which a man's civil status has been disposed, and therefore he is no longer registered in the civil registry and according to his identity card, counts as an immigrant who is officially ineligible to apply for Thai citizenship.