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2015-07-06FRA presents report on achievements 2014
The annual report of the European Union Agency for Fundamental Rights (FRA) for 2014 examines fundamental rights-related developments in equality and non-discrimination; racism, xenophobia and related intolerance; Roma integration; asylum, borders, immigration and integration; information society, privacy and data protection; the rights of the child; access to justice including rights of crime victims; and the EU Charter of Fundamental Rights and its use by Member States. The report is available online in English and French.
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2015-09-01
USOA’s 36th Annual Conference
The United States Ombudsman Association’s (USOA) 36th Annual Conference on “Ombudsmen: Confronting the Prickly Issues” in Scottsdale, Arizona is a little over 6 weeks away. USOA is very excited about this year’s conference program offerings and the activities it has planned.
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2016-10-20
New report shines light on failings in assessing people’s fitness to drive
Vulnerable drivers have been left in limbo for years as a result of major failings by the Driver and Vehicle Licensing Agency (DVLA) in assessing people’s fitness to drive, leaving them unable to work and cutting them off from their friends and families, according to a new report published today.
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2020-10-30Executive Summary (EN) - Maintenance and Repair of Play and Fitness Equipment in Public Rental Housing Estates
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2016-06-06
Ontario Ombudsman’s Sharpening your Teeth Training in Toronto
Join us in Toronto this coming October for the Ontario Ombudsman's training course for ombudsmen and administrative investigators, "Sharpening Your Teeth: Advanced Investigative Training for Administrative Watchdogs."
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2015-07-16
New Complaints Commissioner appointed
Mrs Sheila Brathwaite is the newly appointed Complaints Commissioner of the Virgin Islands. Mrs. Brathwaite replaces the Territory's first Complaints Commissioner, former Deputy Governor Mr. Elton Georges, who served for some six years.
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2015-11-04
New functions and a growing office
Communities are demanding a greater level of transparency and accountability from government as well as those delivering services that were once the responsibility of the public sector. In looking for additional accountability mechanisms, governments often first look to existing mechanisms, such as Ombudsmen, that are trusted, effective and where the additional oversight functions are comparatively inexpensive to implement.
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2015-12-02
November 2015 OGP Newsletter
This issue provides Highlights from the third OGP Global Summit, photos and videos to share, awards round-up, OGP and UN Global Goals and the latest on Open Government at a subnational level.
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2015-05-05
IOI Annual Reports
The IOI publishes its Annual Report every year, to inform about membership matters as well as about IOI projects in the past and in the future. The Report is released in the three official languages of the IOI (English, French, Spanish).
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2016-06-22
Victorian Ombudsman investigates into Casey City Council’s Special Charge Scheme
Ratepayers hit with extra interest charges by Casey City Council in a decision made in a closed meeting were the victims of an unfair process, says Victorian Ombudsman Deborah Glass.
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2015-07-13
Ombudsman Punjab constitutes Jails Inspection Committees
Ombudsman Punjab Javed Mahmood, in the light of the orders of Supreme Court of Pakistan, has constituted Ombudsman Jail Inspection Committees for all districts and tehsils of the province. Ombudsman Jail Inspection Committees at district and tehsil level have made first inspection visit of district/tehsil sub-jails and started preparing report on the state of affairs of the jails for onward submission to Supreme Court.
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2023-10-30
Informe Anual 2022
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2021-11-03
Guide pour les institutions nationales des droits de l'homme (Oct 2021)
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2020-10-21
Defensor del Pueblo - NPM Annual Report 2014
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2015-11-04
Core principles
This section of the Starter Kit provides information and resources relating to the core principles of what it means to be an Ombudsman. Guiding principles - principles for operating an office which acts, and is seen to act, with a high degree of integrity. How to build and maintain independence - the role of the Ombudsman as an independent officer, and characteristics of independence.
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2020-10-20
Taxpayers' Ombudsman - Annual Report - 2017/2018 - EN
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2020-10-20
Taxpayers' Ombudsman - Annual Report - 2019/2020 - EN
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2020-10-21
Defensor del Pueblo - NPM Annual Report 2013
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2020-10-20
Taxpayers' Ombudsman - Annual Report - 2018/2019 - EN
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2016-01-12
Victorian Ombudsman investigates public transport fare enforcement
The Victorian Ombudsman has commenced an ‘own motion’ investigation into public transport fare enforcement measures.