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2024-08-01Ombudsman challenges ISS position on unemployment benefit for victims of domestic violence
The Ombudsman’s Office has pleaded with the Social Security Institute (ISS) the right to unemployment benefits for victims of domestic violence who have terminated their employment contracts under the terms of the Decent Work Agenda Law, in force since May 2023. A different position is being adopted by the ISS, which only recognises this right in cases of termination after 1 December 2023.
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2024-08-01
Abidjan : Travaux de la Réunion du Bureau élargi de l’Association des Médiateurs de l’UEMOA
La salle Daoukro du Sofitel Hôtel Ivoire a accueilli les travaux de la réunion du bureau élargi de l’Association des Médiateurs de l’UEMOA, le lundi 29 juillet 2024. La cérémonie d’ouverture, présidée par Madame la Présidente de l’AMP-UEMOA, a marqué le début des travaux. Monsieur SAKHO Mactar, Secrétaire Général du Médiateur de la République du Sénégal, a prononcé la conférence inaugurale sur le thème: « Les Médiateurs de l’espace UEMOA à l’épreuve des principes internationaux relatifs aux Institutions de Médiation », mettant en lumière les défis et les opportunités pour les Médiateurs de l’espace UEMOA.
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2024-08-01
The New Zealand office of the Ombudsman provided online training to the Thailand office
On June 19, 2024, at 10:00 a.m. local time. the Office of the Ombudsman of Thailand, in collaboration with the Office of the Ombudsman of New Zealand, organized an online training activity on the topic of “Complaints, including the intake and management of difficult complainants,” for the investigation and legal affairs officers.
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2024-08-01
Malawi Parliament acts on Ombudsman Report
The Legal Affairs Committee of Parliament in Malawi has been meeting senior officials from various Government Ministries and Departments that have in the last ten years failed to comply with determinations from the Office of the Ombudsman.
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2023-06-23Kosovo - Ombudsperson Institution - Annual Report 2022 - EN
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2023-06-23
Kosovo - Ombudsperson Institution - Annual Report 2022 - EN
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2024-07-31
First International Ombudsman Summit will be held in celebration of Office’s 35th Anniversary
2024 marks the 35th anniversary of the establishment of the Office of the Ombudsman in Hong Kong, China. To commemorate this important milestone, the Office will be hosting the first International Ombudsman Summit with the theme “Ombudsman in a Changing World: Learning from the Past; Preparing for the Future” on 3 December 2024 at the Hong Kong Palace Museum.
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2024-07-31
DPU and partners promote the rights of flood victims in Rio Grande do Sul
The Federal Public Defenders' Office is offering assistance and guidance to individuals impacted by the floods in Rio Grande do Sul (RS), a state in southern Brazil, through the “Caravan of Rights for the Reconstruction of RS” project. Collaborating with other institutions, the DPU seeks a wide range of out-of-court solutions.
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2019-06-24
Ombudsman for Bermunda - Annual Report 2016 - EN
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2018-06-07
Malta - Annual Report 2012 - EN
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2024-07-26
Belgrade Platform for Promotion and Protection of the Environment
The Belgrade Platform for Promotion and Protection of the Environment was established following the International Conference on the Role of Ombudspersons in Environmental Protection held on 13 and 14 June 2024 in Belgrade, organized by the Protector of Citizens of the Republic of Serbia, supported by the OSCE Mission to Serbia.
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2024-07-26
Review of housing register applications following Ombudsman investigation
London Borough of Tower Hamlets has agreed to review the way it allocates properties after the Local Government and Social Care Ombudsman uncovered it had a long backlog in processing applications to join its housing register. The discovery came when the Ombudsman investigated how the council handled an application from a woman who was resident in its area.
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2024-07-26
Ombudsman publishes 2023 Year Report
The Ombudsman of Sint Maarten recently published the 2023-year report. In 2023 there were a total of 367 complaints handled of which 43 resulted in a report by the Ombudsman.
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2024-07-26
Necesarias políticas específicas para garantizar el ejercicio de los derechos de las Mujeres Afrodescendientes
La Comisión de Derechos Humanos de la Ciudad de México (CDHCM) hace eco de las líneas estratégicas signadas en el Decenio Internacional de los Afrodescendientes (Reconocimiento, Justicia y Desarrollo); y el énfasis que se pone en que estas deben contemplar específicamente líneas para las mujeres.
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2025-12-11
Strengthening Public Justice: Ombudsman Sindh and HANDS Forge Strategic Partnership
The office of Provincial Ombudsman Sindh and HANDS Welfare Foundation have formalized a strategic partnership through the signing of a Memorandum of Understanding at the Ombudsman’s Headquarters, aimed at enhancing citizens’ access to free and fair justice. Under this agreement, a joint action plan will be developed to strengthen public service delivery and ensure efficient, transparent, and citizen-focused grievance redressal across Sindh.
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2025-12-11
Jari Råman elected as Parliamentary Ombudsman
The Parliament has elected Doctor of Laws Jari Råman as the Parliamentary Ombudsman. Råman currently serves as the Secretary General of the Office of the Parliamentary Ombudsman. The Ombudsman’s four-year term of office will begin on 1 January 2026.
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2018-11-30
Protecteur du Citoyen - Annual Report 2017/2018 - EN
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2018-11-30
The Québec Ombudsman: annual report 2018
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2018-04-12
France - Annual Report 2012 - EN
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2018-06-07
Malta - Annual Report 2013 - EN