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2015-05-29Ombudsman Nova Scotia - Annual Report 2013/2014 - EN
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2015-05-29
Ombudsman Saskatchewan - Annual Report 2014 - EN
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2015-05-29
ACRC Korea - Annual Report - 2013 - EN
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2015-05-29
Republic of Korea - Protection of Public Interest Whistleblowers EN
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2015-05-29
ACRC Korea - Annual Report - 2012 - EN
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2015-05-29
ACRC Korea - Annual Report - 2010 - EN
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2015-05-29
ACRC Korea - Annual Report - 2011 - EN
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2015-05-27Vigorous activities by the Seimas Ombudsmen raise public awareness about the Seimas Ombudsmen`s Office
More than a half (54%) of Lithuanian residents would know where to find protection against human rights violations, as many as 42% would seek help from the Seimas Ombudsmen. Those are the findings of a representative survey of the population commissioned by the Seimas Ombudsmen’s Office, carried out at the end of last year.
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2015-05-27
How Privatisation affects Ombudsmen (May 2015)
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2015-05-21
17° Anniversaire de l’Association des Ombudsmans et Médiateurs de la Francophonie
Le 20 mai marque l’anniversaire de la fondation de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) en Mauritanie en 1998, initiative novatrice et prometteuse de 18 membres fondateurs. Aujourd’hui, 17 ans plus tard, l’Association compte une cinquantaine de membres répartis dans différents pays d’Afrique, d’Amérique, d’Asie et d’Europe.
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2015-05-21
2nd WB-IOI Roundtable - Summary Note
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2015-05-20
El Valedor do Pobo Galicia publica en la web todas sus recomendaciones
El Valedor do Pobo Galicia refuerza su compromiso con la transparencia y publica en la web todas las recomendaciones dirigidas a las administraciones que supervisa.
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2015-05-20
Allocution du Protecteur du citoyen du Québec au Forum des ombudsmans canadiens – L’évaluation de la performance de l’ombudsman : comment répondre à sa nécessité, tout en évitant les écueils?
Lors d’une conférence donnée au Forum des ombudsmans canadiens, le 13 mai, la protectrice du citoyen du Québec, Mme Raymonde Saint-Germain, s’est exprimée sur la question de l’évaluation de la qualité du travail de l’ombudsman et de son impact. Un sujet d’actualité, puisque les ombudsmans, de plus en plus appelés à répondre de leur performance et de leur valeur ajoutée, sont à la recherche de critères et d’indicateurs sur lesquels appuyer objectivement leur évaluation, a-t-elle souligné.
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2015-05-20
Ombudsman hospital investigation finds people are afraid to complain
An investigation by Ombudsman Peter Tyndall has found that people are afraid to complain about the care and treatment they receive in hospitals because they are concerned about the repercussions for themselves or their loved ones.
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2015-05-20
Occasional Papers (1979-2008)
The International Ombudsman Institute's Occasional Paper Series were published frequently between 1979 and 2008. The papers are available online.
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2015-05-18
Successful 2nd round-table with World Bank held in Washington
On 11 May 2015, the World Bank (WB) and the International Ombudsman Institute (IOI) held a very successful 2nd Annual WB/IOI round-table in Washington DC, which focused on “The role of Ombudsman institutions in promoting citizen-centric governance and inclusive institutions”.
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2015-05-13
Victorian Ombudsman welcomes government response on age care facility
The Ombudsman welcomed the government's acceptance of her recommendation to make ex gratia payments to former residents of the Mentone Gardens aged care facility. Victorian Ombudsman Deborah Glass is pleased the government is taking steps to make redress.
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2015-05-13
Victorian Ombudsman: Investigation into Mentone Gardens age care facility (April 2015) - EN
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2015-05-13
Training
The huge success of the training sessions showed that there is a strong demand among member institutions for training activities. The IOI has become highly aware of the necessity of training programmes for its members and is planning to offer additional training courses focusing on areas that are of specific concern to ombudsman institutions and taking into account regional topics of specific interest.
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2015-05-12
European Network of Ombudsmen - Newsletter April 2015 - EN