Search for
Your search results for „office”
-
2024-02-08Ombudsman opens assistance centers
In a bid to bring its frontline services closer to the public, the Office of the Ombudsman opened its satellite office in Roxas City, Capiz on 30 January 2024. Ombudsman Samuel Martires led the opening of the Ombudsman Assistance Center (OAC) in City Mall Roxas City in partnership with DoubleDragon Corporation President Ferdinand Sia.
-
2024-09-12
The Ombudsman presents the Ombudsplan 2025 to Parliament
Pursuant to Section 10(4) of the Ombudsman Act 1995, the Ombudsman, Judge Emeritus Joseph Zammit McKeon, has submitted the Ombudsplan 2025 to the Speaker of the House of Representatives, the Hon. Anġlu Farrugia. The Ombudsplan 2025 sets out the planned activities and initiatives that the Office of the Ombudsman aims to undertake in the coming year. It also provides Parliament with an update on the concerns raised in the previous year’s Ombudsplan.
-
2024-03-06
Ombudsman Commission helps secure estate for beneficiaries
On 3 March 2022, the Ombudsman Commission received a Complaint regarding the alleged delay in the transfer of the title for a deceased estate and overcharging of administrative fees by the office of the Public Trustee of Papua New Guinea. It was alleged that the Office of the Public Trustee had charged excessive fees and had delayed the transfer of a title of a deceased estate to the beneficiaries.
-
2026-03-06
Parliamentary Ombudsman presents first Ombudsman Prize in Law
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, presented the first Parliamentary Ombudsman Prize in Law to Ms Jodie Mary Farrugia in recognition of her dissertation titled ‘Guardian of Good Governance: Expanding the Jurisdiction of the Parliamentary Ombudsman in Malta’, submitted in April 2025.
-
2024-07-10
Annual Report 2023 – a credible and trusted institution closer to the people
On 8 July 2024, the Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, presented the Annual Report 2023 to the Speaker of the House, Anglu Farrugia. Throughout 2023, the Office of the Ombudsman focused on enhancing its working relationship with the public administration. It adopted an open-door policy, reaching out to the public and government entities alike.
-
2026-03-06
Ombudsman Velislava Delcheva insists on equal treatment in admission to municipal nurseries and kindergartens
The reason for this is dozens of complaints from parents about the proposed amendments to the Ordinance on the Admission of Children to Municipal Nurseries and Kindergartens. The Ombudsman expresses concern about the repeal of the additional point under General Criterion 5 for children who have attended a municipal stand-alone nursery or a private nursery registered with the Sofia Regional Health Inspectorate.
-
2026-02-27
Reminder: AORC Webinar on Integrating ADR for effective case resolution in Ombudsman institutions
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their insightful webinar on Integrating ADR for effective case resolution in Ombudsman institutions. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 3 March 2026, at 10 am (GMT+2). Kindly click here for the final invitation and additional information on the speakers.
-
2025-10-10New Zealand Ombudsman - Quarterly report Issue Number 49 - Spring 2025 - EN
-
2024-08-01
Ombudsman challenges ISS position on unemployment benefit for victims of domestic violence
The Ombudsman’s Office has pleaded with the Social Security Institute (ISS) the right to unemployment benefits for victims of domestic violence who have terminated their employment contracts under the terms of the Decent Work Agenda Law, in force since May 2023. A different position is being adopted by the ISS, which only recognises this right in cases of termination after 1 December 2023.
-
2026-02-27
Rappel: Webinaire sur l’intégration de la médiation (ADR) pour un traitement efficace des plaintes dans les institutions d’Ombudsman
Rejoignez le Centre de Recherche des Ombudsman Africains (CROA), organe de recherche et de formation de l’Association des Ombudsman et Médiateurs Africains (AOMA), dans un webinaire sur l’intégration de la médiation (ADR) pour un traitement efficace des plaintes dans les institutions d’Ombudsman, en collaboration avec l’Institut International de l'Ombudsman (IIO). Ce webinaire aura lieu le mardi 3 mars 2026 à 10h00, (GMT +2). Cliquez ici pour obtenir l'invitation finale et plus d'informations sur les intercenants principaux.
-
2026-02-27
Recordario: Webinario sobre la integración de ADR para la resolución eficaz de casos en instituciones de Ombudsman
Únase al Centro Africano de Investigación sobre el Ombudsman (CAIO), órgano de investigación y formación de la Asociación de Ombudsman y Mediadores Africanos (AOMA), en un seminario web estratégico sobre la integración de ADR para la resolución eficaz de casos en instituciones de Ombudsman, en colaboración con el Instituto Internacional del Ombudsman (IIO). Este seminario web tendrá lugar el martes 3 de marzo de 2026 a las 10:00 (GMT +2). Haga clic aquí para obtener la invitación definitiva y más información sobre los ponentes.
-
2024-09-06
OCO report highlights scramble to find school places for children with Special Educational Needs
There is still a scramble every September to find appropriate school places for children with Special Educational Needs, despite progress made by Government in recent years to prioritise the issue. That’s according to Plan for Places, Two Years On from the Ombudsman for Children’s Office, which examines whether progress has been made on recommendations made in the institution's previous Plan for Places report in 2022.
-
2025-07-04
China - Ombudsman Hong Kong - Annual Report 2024-25 - EN
-
2026-02-27
Conference “Who Decides? Human Rights Principles Relevant for Older Persons with Dementia”
Deputy Ombudswoman Tatjana Vlašić participated in an international conference on 10 February 2026, dedicated to older persons living with dementia. The event was particularly significant because it included speakers who are themselves living with this diagnosis.
-
2024-08-22
Complaints to the Public Services Ombudsman for Wales at record high
The Ombudsman for Wales has published today its Annual Report & Accounts for 2023/24, which shows a staggering 37% increase since 2019 in the number of new complaints received about public services and the behaviour of local councillors. 2023/24 marks the Ombudsman Wales’ most efficient year – the office handled over 10,000 cases, closing more than they have ever have done before and reducing the costs for each case and investigation
-
2026-02-27
Old Complaints and Increasing Collective Conflicts Will Be Addressed, as ACRC Operates the “Collective Conflict Mediation Bureau” in Earnest
Dedicated personnel under the Collective Conflict Mediation Bureau will work in line with civil counselors and conflict management officials of respective institutions to actively address age-old, habituated complaints and collective conflicts as of Jan. 27.
-
2023-09-27
Ombudsperson for Children held workshop on "The role of Ombudsman and Mediators in monitoring the situation of children in conflict with the law and deprived of their liberty"
The Office of the Ombudsperson for Children in collaboration with the International Ombudsman Institute organised a two-day workshop on 5 and 6 September 2023, which brought together professionals from various governmental institutions, representatives of the Ministry of Gender Equality and the Prime Minister's Office, as well as NGOs, thus creating a rich and diverse debate.
-
2024-04-11
Ombudsman releases report on agriculture subsidy program
The Office of the Ombudsman in Malawi has officially released an investigation report following a Systemic Investigation it conducted on the Implementation of the Agriculture Subsidy Program dubbed the Affordable Input Program (AIP).
-
2016-12-02
Round table on identification of police officers
-
2026-02-20
Commonwealth Ombudsman – Report: Phone call charges for detainees
The Commonwealth Ombudsman, in his capacity as the Australian Capital Territory (ACT) Ombudsman, this week released a report about detainees in a correctional facility being overcharged for phone calls, ‘Phone call charges at the Alexander Maconochie Centre: what does it really cost?’.