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2021-04-20Kosovo - Ombudsperson Institution - NPM Report 2020 - EN
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2021-04-20
Kosovo - Ombudsperson Institution - NPM Report 2018 - EN
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2021-04-20
Kosovo - Ombudsperson Institution - NPM Report 2019 - EN
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2021-04-20
Kosovo - Ombudsperson Institution - A compliation of reports addressed to the relevant authorities in 2020 - EN
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2021-04-20
Norway - Annual Report 2019 (Summary) EN
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2021-04-20
Norway - NPM Report 2015 - EN
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2015-05-21Case Database
A great demand among members for an electronic platform to facilitate the exchange of experience and best practices with colleagues on an international level led to the incorporation of this online-based case database to the member area of our website.
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2015-05-20
Allocution du Protecteur du citoyen du Québec au Forum des ombudsmans canadiens – L’évaluation de la performance de l’ombudsman : comment répondre à sa nécessité, tout en évitant les écueils?
Lors d’une conférence donnée au Forum des ombudsmans canadiens, le 13 mai, la protectrice du citoyen du Québec, Mme Raymonde Saint-Germain, s’est exprimée sur la question de l’évaluation de la qualité du travail de l’ombudsman et de son impact. Un sujet d’actualité, puisque les ombudsmans, de plus en plus appelés à répondre de leur performance et de leur valeur ajoutée, sont à la recherche de critères et d’indicateurs sur lesquels appuyer objectivement leur évaluation, a-t-elle souligné.
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2021-04-16
International webinar on disability righs in a pandemic
The New Zealand Office of the Ombudsman warmly invites you to attend an international Zoom webinar “Making Disability Rights Real in a Pandemic" to be held on Thursday 29 April 2021. Registration is now open.
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2021-04-16
Destacan la necesidad de visibilizar el papel de la mujer como cuidadora profesional
Destacan la necesidad de visibilizar el papel de la mujer como cuidadora profesional La adjunta de Igualdad y la presidenta del Colegio Oficial de Enfermería de Las Palmas se reúnen para impulsar la representatividad de la mujer en cargos directivos de esta materia.
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2021-04-16
2021 General Assembly and World Conference Website - Registration Now Open
IOI 12th World Conference and General Assembly - conference website updated and online. 12a Conferencia Mundial y Asamblea General del IIO - página web actualizado y disponible en línea. 12e Conférence mondiale et Assemblée générale de l'IIO - site web de la conférence mis à jour et disponible en ligne.
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2021-04-16
People's Advocate - Annual Report 2017 - EN
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2021-04-16
Statement: IOI calls for immediate election of Polish Commissioner for Human Rights according to international standards
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2015-05-18
Distinguished consumer and health champions join the Parliamentary and Health Service Ombudsman’s board
Julia Tabreham, founder and chief executive of Carers Federation, and Ruth Sawtell, who has an extensive complaint handling, health regulation and audit background, have been appointed to the Parliamentary and Health Service Ombudsman’s board as non-executive directors.
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2021-04-15
Antidiscriminations.fr - Le Défenseur des droits lance une campagne d’information pour favoriser le recours au 39 28
Le Défenseur des droits lance ce samedi 10 avril une campagne d’information visant à ancrer la plateforme Antidiscriminations.fr et le numéro de téléphone 39 28 comme un recours et une aide pratique et concrète pour les personnes victimes de discrimination.
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2015-05-13
Victorian Ombudsman welcomes government response on age care facility
The Ombudsman welcomed the government's acceptance of her recommendation to make ex gratia payments to former residents of the Mentone Gardens aged care facility. Victorian Ombudsman Deborah Glass is pleased the government is taking steps to make redress.
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2015-05-13
Study of injury reports on people deprived of their liberty
The medical examination of persons deprived of their liberty who have injuries is a crucial preventive tool. In the course of its activity as the NPM, the Spanish Ombudsman decided that a study should be made to analyze the state of injury reports in the Spanish health and legal systems.
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2015-05-13
New Manitoba Ombudsman appointed
Charlene Paquin became Manitoba’s ombudsman on 4 May 2015. Ms Paquin has many years of public service experience including both policy and service delivery and she follows Mel Holley, who announced his retirement after three years and four months as acting Manitoba Ombudsman.
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2015-05-13
Regional subsidies
Using membership fees Executive Committee of the IOI is able to grant subsidies for regional projects based on a transparent tender procedure.
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2015-05-13
Research
The IOI aims at implementing research projects that will become the basis for an intensified exchange of best practices among member institutions that will for the first time have comprehensive data available on other members of the ombudsman community. The upcoming research project will deal with Asian Ombuds institutions.