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2021-02-18kp-ombudsman-act-2010-amended
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2021-02-26ACRC will turn People's Ideas into institutional improvement
An idea for institutional improvement on People's Idea Box with many likes and responds will be reflected in institutional improvement or policy suggestion process.
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2016-02-09
Local Ombudsman’s role in handling complaints about local police
Publication from the Ombudswoman of the City of Ghent on the role of local Ombudsmen in the handling of complaints about the local police. What type of complaint about local police is brought to the attention of the local Ombudsman and how is this complementary to the internal procedures of the police for dealing with complaints? Ombudswoman Rita Passemiers, attempts to answer these questions, based on her 18 years’ experience as an Ombudsman.
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2016-05-31
IOI issues statement of support for Public Protector Madonsela
The International Ombudsman Institute (IOI) issued an open letter in support of South African Public Protector Adv. Thuli Madonsela, who is exposed to open hostility as a result of an investigation into allegations of impropriety and unethical conduct relating to the implementation of security measures at the private residence of the President.
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2016-02-24
Commisisoner for Human Rights presents strategic plan for 2016-2017
During the conference "The National Human Rights Institution of Ukraine: from good to great" Ms. Valeriya Lutkovska presented the updated Strategic plan of activity of the Commissioner for 2016-2017 which was complemented this year by the additional strategic directions.
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2017-04-03
Victroia Ombudsman in charge of OPCAT mandate to protect human rights
Victoria must ensure people held in places of detention such as prisons and youth justice centres are treated in a humane and dignified fashion after the Australian Government ratifies an important United Nations treaty.
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2021-02-24
Council to apologise to pupil left without a school for more than a year
Leicestershire County Council has agreed to apologise and pay a teenager £7,200 after it left her without a school place for nearly 14 months at a critical time in her education.
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2016-07-19
FRA builds return monitoring capacities in Greece
On 12-14 July, FRA provided intense training to 10 return monitors in cooperation with the Greek Ombudsman. This training course aimed at improving the knowledge of monitors on fundamental rights in the context of forced returns and readmissions, so they can translate this knowledge into action.
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2021-03-19
Reparation for crimes against humanity - Webinar Flyer (EN)
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2016-08-18
Seimas Ombudsman addresses lack of privacy as most significant problem in elderly homes
After visiting social care institutions in Klaipėda and Šiauliai districts, the Seimas Ombudsman Augustinas Normantas came to a conclusion that a lack of privacy in elderly homes is the most significant problem.
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2016-06-24
International Conference on Migration Flows, Albania 7–8 September 2016
The IOI is pleased to announce a high-level conference on the “Challenges for Ombudsman Institutions with respect to mixed migratory flows”.
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2016-07-06
Welsh NHS Complaints Up Four Per Cent, New Ombudsman Figures Reveal
Complaints made against Welsh NHS bodies to the Public Services Ombudsman for Wales have risen by four per cent over the past year.
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2016-06-30
Council of Europe Help Programme
The Council of Europe (CoE) has launched the first EU/CoE “HELP in the 28” course on "Fight against racism, xenophobia, homophobia and transphobia". This is a free online course and it has been designed for legal professionals or anyone interested to legally fight discrimination.
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2021-05-31
Ombudsman Ontario - Surveillance 911: Enquête sur la surveillance exercée par le ministère de la Santé sur les plaintes des patients et les rapports d’incidents concernant les services d’ambulance - (mai 2021) - FR
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2016-07-19
FCO holds corrections course in Ottawa
The Forum of Canadian Ombudsman (FCO) will once again hold a course to explore pressing issues faced by professionals working in correctional facilities. Sessions have been developed by FCO members working and specializing in the field of corrections at both the provincial and federal levels.
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2016-05-31
Ombudsman Hong Kong conducts own-motioned investigation into Housing Department's mechanism
The Ombudsman, Ms Connie Lau, announced a direct investigation to examine whether the mechanism of the Housing Department (HD) for taking follow-up action against unauthorised alterations by public housing tenants in their units is adequate and effective.
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2016-06-30
New Chief Parliamentary Ombudsman elected
On 9 June, Justice of the Supreme Administrative Court Elisabeth Rynning was elected unanimously by Parliament to be the new Chief Parliamentary Ombudsman.
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2016-04-29
Ombudsman Saskatchewan sees complaints increase of 22% in 2015
Mary McFadyen, Saskatchewan’s Ombudsman and Public Interest Disclosure Commissioner, released the Ombudsman Saskatchewan Annual Report 2015 and the Public Interest Disclosure Commissioner Annual Report 2015 today. The Ombudsman received 22% more complaints in 2015 than in 2014. In addition, the Ombudsman’s jurisdiction was expanded in November to include municipalities.
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2015-12-23
Tender for IOI regional subsidies 2015/2016
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at the Annual Board meeting in Windhoek to continue the regional subsidy programme for the membership year 2015/2016.
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2021-02-12
IOI Annual Report 2019/2020 (EN / FR / ES)