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2021-04-20Norway - NPM Report 2019 - EN
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2021-04-20
Norway - NPM Report 2017 - EN
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2021-04-20
Norway - NPM Report 2020 - EN
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2021-04-20
Kosovo - Ombudsperson Institution - Annual Report 2020 - EN
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2021-04-20
Kosovo - Ombudsperson Institution - NPM Report 2020 - EN
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2021-04-20
Kosovo - Ombudsperson Institution - NPM Report 2018 - EN
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2021-04-20
Kosovo - Ombudsperson Institution - NPM Report 2019 - EN
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2021-04-20
Kosovo - Ombudsperson Institution - A compliation of reports addressed to the relevant authorities in 2020 - EN
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2021-04-20
Norway - Annual Report 2019 (Summary) EN
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2021-04-20
Norway - NPM Report 2014 - EN
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2015-05-22Policies, Principles & Declarations
As the only global organisation representing Ombudsman institutions, IOI considers policy areas that are of specific importance to its members and therefore contributes to improving public services around the world.
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2015-05-20
Too many people dying without dignity, Ombudsman service report finds
End of life care could be improved for up to 355,000 people a year in England, according to a report published by the Parliamentary and Health Service Ombudsman. The report highlights tragic cases where people's suffering could have been avoided or lessened with the right care and treatment, as they approached the end of their lives.
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2015-05-20
Allocution du Protecteur du citoyen du Québec au Forum des ombudsmans canadiens – L’évaluation de la performance de l’ombudsman : comment répondre à sa nécessité, tout en évitant les écueils?
Lors d’une conférence donnée au Forum des ombudsmans canadiens, le 13 mai, la protectrice du citoyen du Québec, Mme Raymonde Saint-Germain, s’est exprimée sur la question de l’évaluation de la qualité du travail de l’ombudsman et de son impact. Un sujet d’actualité, puisque les ombudsmans, de plus en plus appelés à répondre de leur performance et de leur valeur ajoutée, sont à la recherche de critères et d’indicateurs sur lesquels appuyer objectivement leur évaluation, a-t-elle souligné.
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2021-04-16
International webinar on disability righs in a pandemic
The New Zealand Office of the Ombudsman warmly invites you to attend an international Zoom webinar “Making Disability Rights Real in a Pandemic" to be held on Thursday 29 April 2021. Registration is now open.
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2021-04-16
2021 General Assembly and World Conference Website - Registration Now Open
IOI 12th World Conference and General Assembly - conference website updated and online. 12a Conferencia Mundial y Asamblea General del IIO - página web actualizado y disponible en línea. 12e Conférence mondiale et Assemblée générale de l'IIO - site web de la conférence mis à jour et disponible en ligne.
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2021-04-16
People's Advocate - Annual Report 2017 - EN
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2021-04-16
People's Advocate - Annual Report 2013 - EN
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2015-05-18
Ombudsman probes Lands Department's system of regularisation of illegal occupation of Government land and breach of lease conditions
The Ombudsman, Ms Connie Lau, declared today (May 7) a direct investigation into the Lands Department (LandsD)’s system of regularisation of illegal occupation of Government land and breach of lease conditions. The aim is to identify any impropriety involved.
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2021-04-14
Ombudsman Paul Dubé to receive Ontario Bar Association award for excellence in public sector law
Ontario Ombudsman Paul Dubé has been named this year’s winner of the Ontario Bar Association’s Tom Marshall Award of Excellence for Public Sector Lawyers, honouring his contributions to public sector law in Ontario.
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2021-04-14
L’Ombudsman Paul Dubé — lauréat du Prix d’excellence de l’ABO pour les juristes du secteur public
L’Ombudsman de l’Ontario Paul Dubé est le lauréat cette année du Prix d’excellence Tom Marshall de l’ABO pour les juristes du secteur public, en reconnaissance de son apport au secteur du droit public en Ontario.