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2023-07-20Ombudsman warns against collection of undue charges and failure to deliver proof of denunciation to citizens
The Ombudsperson addressed a Recommendation to the Minister of Internal Administration, drawing attention to the collection of undue charges by the security forces and renewing her appeal for a definitive solution to the lack of delivery of proof of payment for denunciations made by citizens.
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2023-07-20
Malawi Ombudsman releases 2022 Annual Report
The Office of the Ombudsman in Malawi has released its 2022 Annual Report, highlighting some of the successes registered in the year under review and prospects for 2023. Ombudsman Grace Malera presented the report before the Legal Affairs Committee of Parliament on Tuesday, 4 July 2023.
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2023-07-20
La Generalitat elimina la obligación de la cita previa a petición del Síndic
El Gobierno de la Generalitat aprobó un nuevo modelo de atención al ciudadano que incluye dos medidas que el Síndic venía reclamando desde hace tiempo. En primer lugar, se ha suprimido la preinscripción obligatoria para acceder a servicios y trámites. En segundo lugar, la Generalitat ha anunciado que el teléfono de información ciudadana 012 será gratuito.
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2023-07-20
Working meeting of the Forum for Dialogue between the Ombudsperson’s Institution and Civil Society Organizations
The regular working meeting of the Forum for Dialogue between the Ombudsperson’s Institution and Civil Society Organizations was held on Thursday 14 July 2023, in Pristina. In this meeting, the cooperation of the Ombudsperson and civil society in undertaking joint initiatives for the protection of basic human rights and freedoms in the country was highly appreciated.
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2023-07-20
National Ombudsman (PFDC) releases Management Report 2022
The Office of the National Ombudsman of Brazil (PFDC) has published its Management Report 2020 - 2022. Among the body’s various agendas are the migratory crisis, the fight against homotransphobia and racism, the defence of women’s rights, human rights at the corporate level, freedom of expression, adequate food, the forced disappearance of people and the promotion of human rights.
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2023-07-20
Results of Ombudsman’s investigation into Housing Department’s arrangements for senior citizens and converted one-person units
The Ombudsman, Ms Winnie Chiu, announced at a press conference on 13 July 2023, the completion of a direct investigation into the arrangements for Housing for Senior Citizens (“HSC”) and converted one-person (“C1P”) units by the Housing Department (“HD”), and made eight recommendations for improvement to HD.
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2023-07-20Infographic - Right the Wrong
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2023-07-20
BC Ombudsman - Special Report - Time to Right the Wrong - EN
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2023-07-20
Cybersecurity Webinar
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2023-07-20
Report on Housing Department’s Arrangements for Housing for Senior Citizens and Converted One-person Units - EN
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2012-04-04
Italy Difensore civico della Regione autonoma Valle d'Aosta - Annual Report 2007 IT
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2019-09-17
Un guide pratique pour prévenir les discriminations à l’embauche
Dans le cadre de sa mission de lutte contre les discriminations et de promotion de l’égalité, le Défenseur des droits publie un guide à l’attention des acteurs de l’emploi privé intitulé « Pour un recrutement sans discrimination » et réalisé avec l’appui de professionnels de l’emploi tels que À compétence égale, l’ANDRH, l’APEC, Pôle emploi et Prism’emploi.
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2023-07-19
Ombudsman Sindh presents Annual Report 2022 to Governor and Chief Minister Sindh
Provincial Ombudsman Sindh, Mr. Ajaz Ali Khan, presented the Annual Report of the Ombudsman Institution for the year 2022 to the Chief Minister Sindh on 11 June 2023 and to the Governor Sindh on 12 June 2023. The report highlighted the performance, achievements and progress of the Institution during the year 2022.
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2023-07-18
79. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (7 al 13 de julio de 2023)
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2023-07-17
dpu-s-organizational-chart
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2019-09-09
Reducción del presupuesto 2020 de Defensoría del Pueblo requerido para lucha contra violencia hacia la mujer
La Defensoría del Pueblo de Perú expresó hoy su protesta contra el Ministerio de Economía y Finanzas (MEF), por haber reducido en un 76% el presupuesto solicitado para impulsar acciones dirigidas a enfrentar la lucha contra la violencia hacia mujeres, niñas y adolescentes en nuestro país durante el próximo año. Así lo contempla el Proyecto de Ley de Presupuesto General de la República para el año 2020 presentado por el Ejecutivo al Congreso de la República.
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2023-07-14
President Field chairs a session of the 2023 Asia Region meeting of the IOI and provides a presentation to members
It was the singular privilege of IOI President Chris Field PSM to be given the opportunity to chair the morning session of the 2023 Asia Region meeting of the IOI and provide a presentation to members during his official visit to Thailand. Following President Field’s presentation, there was an outstanding Q&A discussion between members of the Asia Region and President Field.
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2019-09-05
El Comité de Asuntos de Transportes y Adquisiciones del Yuan de Control supervisa el Puerto de Taipei y la empresa Chunghwa Post
El puerto de Taipei es el puerto más grande de contenedores oceánicos del norte de Taiwán, siendo también una de las siete zonas portuarias de libre comercio de todo el país. El Comité de Asuntos de Transportes y Adquisiciones del Yuan de Control se dirigió a la zona portuaria para conocer la situación sobre las operaciones de logística y almacenamiento. Además, la delegación supervisó el Museo Postal y la Oficina de Correos de la calle Jinnan donde les mostraron la historia del servicio postal y los resultados del establecimiento del sistema de correo digital.
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2019-09-04
How do complaints affect those complained about?
Research into the effects of complaints on public service employees was carried out by Dr Chris Gill (University of Glasgow) and Carolyn Hirst (Hirstworks), in partnership with Queen Margaret University and the University of West of Scotland. The findings of the original research contributed to the production of “Being Complained About – Good Practice Guidelines”, a document which aims to improve the way in which organisations handle complaints by focusing on supporting staff members who have been complained about.
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2023-07-13
The Portuguese Ombudsman publishes its Annual Report 2022 and a report on its activities as NPM in 2022
The Ombudsman’s Report to the Assembly of the Republic – 2022 and the annual report on the activity developed as the NPM – National Mechanism for the Prevention of Torture were delivered on 4 July 2023 at the Assembly of the Republic by the Ombudsman, Maria Lúcia Amaral.