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2020-04-03Note on exceptional and temporary justified absences motivated by family assistance
The Ombudsman received several complaints from workers whose functions are incompatible with the teleworking regime and are forced to miss work to provide support to the elderly who are part of their household and depend on their permanent support, especially in the face of the recent closure of social responses in which they were integrated (day centers and homes).
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2025-11-27Human Rights Ombudsman - Annual Report 2024 - Summary - EN
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2020-01-09
Free textbooks: Ombudsman recommends extending the measure to all students in need
The Ombudsman, Maria Lúcia Amaral, addressed a Recommendation for legislative amendment to the Minister of Education to extend the free distribution of textbooks to all demonstrably disadvantaged students attending private or cooperative education.
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2020-01-08
12th IOI World Conference – extended “early bird” registration
The IOI and the Office of the Ombudsman are pleased to announce that the date for "early bird" or reduced rate registration fees has been extended until 31 January 2020. **** L’IIO et le Bureau de l’Ombudsman d’Irlande ont le plaisir de vous annoncer que le délai pour une inscription à tarif réduit a été prolongé jusqu’au 31 janvier 2020. **** El IIO y la Oficina del Ombudsman de Irlanda tienen el agrado de informarles que la fecha límite para beneficiar del descuento por inscripciones anticipadas se ha ampliado hasta el 31 de enero de 2020.
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2020-03-30
Ombudsman conducts monitoring to examine the situation of prevention of COVID-19
Due to the outbreak of COVID-19, in order to monitoring the situation of preventive measures against spread of the virus in the country the members of the National Preventive Groupn (NPG) of the Ombudsman of Azerbaijan has conducted monitoring in numerous facilities of the Penitentiary Service of the Ministry of Justice of the Republic of Azerbaijan all over the country, as well as in the center of detention for the administratively arrested persons of the Ministry of Internal Affairs of the Republic of Azerbaijan.
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2020-03-23
CPT: Déclaration de principes relative au traitement des personnes privées de liberté dans le contexte de la pandémie de coronavirus (COVID-19) – Mars 2020
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2019-12-11
Office of the Ombudsman shines at International Ombud Expo
The Office of the Ombudsman took part in the 1st ever International Ombudsman Expo at Sheraton Hotel in Nigeria’s Capital, Abuja under the theme "Extending the Ombud Frontiers: Better Governance and Enhanced Performance".
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2019-12-03
Provincial Ombudsman Khyber Pakhtunkhwa visited International Ombud Expo 2019
The first ever International Ombud Expo 2019 was hosted by the Public Complaint Commissioner of Nigeria at Abuja from 28-31 October, 2019. The Provincial Ombudsman Khyber Pakhtunkhwa, Aqal Badshah Khattak, was invited as Lead Speaker for the event.
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2019-11-20
Defensor del Pueblo de la Nación recomendó adecuar la normativa para garantizar los derechos sexuales y reproductivos de todas las personas
El Defensor del Pueblo de la Nación de Argentina recomendó a diversos organismos del Estado que adecúen la normativa a fin de garantizar y efectivizar los derechos sexuales y reproductivos a todas las personas en condiciones de igualdad y sin discriminación.
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2020-04-30
Les médiateurs fédéraux
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2020-02-05
Allaitement et cannabis : le personnel infirmier doit être mieux outillé
Une mère consomme du cannabis sur une base régulière. Elle ne veut pas arrêter. Une infirmière lui conseille alors de ne plus allaiter son enfant. Son médecin ne lui a pourtant pas conseillé la même chose. La mère porte plainte au Protecteur du citoyen.
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2019-11-04
Update from the Inspector-General of Taxation
It has been six months since Mrs. Karen Payne assumed the position as Inspector-General and Taxation Ombudsman of Australia (IGTO). She now used the opportunity to give an update and show what has happened in those last months.
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2020-01-24
Plans to expand human rights activities of Public Defender of Rights
The Office of the Public Defender of Rights has launched a four-year plan focused on human rights protection. The plan will allow the Ombudsman to focus even more strongly on particularly vulnerable groups, such as children, people with disabilities and people whose freedom has been restricted.
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2019-10-31
The Inspector-General of Taxation and Taxation Ombudsman announces two new reviews
The Inspector-General of Taxation and Taxation Ombudsman of Australia (IGTO), Ms Karen Payne, today announced the launch of two new investigations into aspects of the Australian Taxation Office’s (ATO) systems and procedures.
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2019-10-17
XXXIV Jornadas de coordinación de Defensores del Pueblo
El ararteko Manuel Lezertua y la adjunta Julia Hernández participan estos días en Sevilla, España, en las XXXIV Jornadas de Coordinación de los Defensores del Pueblo, donde debaten sobre la "La atención a menores extranjeros no acompañados".
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2019-10-17
Une décision-cadre pour mieux combattre les discriminations en raison de l’apparence physique au travail
Selon le baromètre réalisé en 2016 par le Défenseur des droits de la France et l’Organisation internationale du travail, l’apparence physique est le 2ème critère de discrimination cité par les demandeurs d’emploi dans leur accès à l’emploi (29% pour les femmes et 20% pour les hommes). Pourtant, le sujet semble peu porté et le contentieux est très faible, tant parce que les victimes de discrimination ont du mal à apporter des éléments probants, que parce que dans leur esprit comme dans celui des recruteurs la prise en compte de l’apparence physique reste trop souvent tolérée, sans prise de conscience de son caractère potentiellement discriminatoire pourtant prévu dans la loi.
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2021-07-09
Unlocking Solutions in Imaging: working together to learn from failings in the NHS
The Parliamentary and Health Service Ombudsman (PHSO) has published a report about complaints related to NHS imaging. It highlights failings in the way X-rays and scans are reported on and followed up across the health service. The report includes recommendations for a system-wide programme of improvements for more effective and timely management of X-rays and scans. Ombudsman Rob Behrens has written to the Government urging it to prioritise improvements to NHS imaging services as part of the health sector's recovery from the COVID-19 pandemic.
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2019-10-10
NPM recommends maximum term for stay of foreigners alone in detention facilities in airports
The Ombudsman of Portugal, acting as head of the National Mechanism for the Prevention (MNP) of Torture and Mistreatment, addressed a recommendation to the Portuguese Immigrants and Borders Service (SEF) to avoid situations of excessive isolation of persons detained in temporary installation facilities in airports, while awaiting the decision to enter the country.
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2020-03-23
Treatment of persons deprived of their liberty in the context of COVID-19
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2019-12-20
Pronunciamiento del IIO en apoyo de la Comisión Nacional de Derechos Humanos de México (Julio 2019) - ES
