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2026-04-29High-level panel on the importance of Ombudsman institutions’ compliance with the Venice Principles
On 18 May 2026 from 3pm to 6pm (GMT-4), the President of the UN General Assembly will convene a high-level panel at the UN Headquarters in New York on “The importance of complying with the Venice Principles for Ombudsman institutions to strengthen the institutions’ independence and autonomy and create an enabling environment to perform their mandate nationally and internationally”. The IOI will be represented by IOI President Nadine Mailloux. The event will be live streamed in all 6 official UN languages on the UN Web TV Website and a recorded video will be available in English and original language after the event. Kindly click here for more information on the event and to consult the programme, which will be available early next week.
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2026-04-24
New OPCAT report on visits to police stations in Australia’s capital
The Commonwealth National Preventive Mechanism (NPM) and Australian Capital Territory (ACT) NPM have released a report following a joint program of visits to ACT police stations under the Optional Protocol to the Convention Against Torture (OPCAT).
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2024-10-17
Ombudsman celebrates 50 years with conference on the role of the Ombudsman in the defence of democracy and fundamental rights
On September 27, the Palácio de Vilalva in Lisbon hosted the conference “Five Decades of Freedom and Justice: Celebrating 50 Years of the Ombudsman and April 25”. The event, organized by the Ombudsman’s Office, marked the fiftieth anniversary of the creation of this institution in Portugal.
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2025-11-14
Strengthening Collaboration through Knowledge Sharing and Innovation - Helpline 1050 – Accessible Grievance Redressal
International delegations from Azerbaijan, Timor-Leste, the Philippines, and Indonesia visited the Ombudsman Punjab to observe the working of Helpline 1050, a flagship initiative ensuring transparent and efficient grievance redressal through the OPMIS system.
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2023-10-20
Complaints Commission celebrates International Ombuds Day
Following the International Ombuds Day's primary goals, the Right Honorable Rita Gardiner, OBE, OTCI, the Complaints Commissioner, and Ms. Samadia Lightbourne, the Investigative Officer from the Office of the Complaints Commissioner, visited the twin Islands of North and Middle Caicos.
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2025-11-11Croatia - NPM Report 2013 - EN
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2024-10-17
Mediation Case: Lands Department attentive to public concern with prompt actions to address risk of tree collapse
A village resident was concerned about the condition of the trees on the government land nearby, particularly a large tree adjacent to his house, which had grown taller and taller with its trunk leaning more significantly. The Ombudsman’s Office sympathised with his long-standing concern, given that tree collapse had caused casualties time and time again in the past.
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2024-07-26
Commissioner for Fundamental Rights of Hungary Hosts European Commission Experts
The Commissioner for Fundamental Rights of Hungary hosted the experts of the European Commission monitoring the management of the external Schengen borders of the EU in his Office on 4 June 2024.
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2026-03-20
Control Yuan Holds 2025 Annual Review Meeting
The Control Yuan convened its 2025 Annual Review Meeting on 2 February 2026, chaired by Acting President Lee Hung-chun. As the final annual review of the Sixth Term of CY Members, Acting President Lee expressed his sincere gratitude to all Members and staff for their years of dedication, urging them to remain steadfast in the exercise of their oversight functions in order to fulfill the institution’s constitutional mandate and meet public expectations.
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2025-07-04
APOR - Waka Tangata - APOR E-News - June 2025 - Issue 15 - EN
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2024-10-31
OCI’s Latest Annual Report Issues Groundbreaking Investigations into the Experiences of Maximum-Security and Life-Sentenced Prisoners in Canada
The 2023-24 Annual Report of the Office of the Correctional Investigator (OCI) was tabled in Parliament on October 29, 2024. The Office’s latest Annual Report breaks new ground in two national-level investigations examining conditions of confinement in male stand-alone maximum-security penitentiaries and on the experience of persons serving a life (or indeterminate) sentence in Canada, a sentence that has no end date.
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2017-01-04
What kind of language skills should be required of police officers?
Deputy-Ombudsman Jussi Pajuoja launched an own-initiative investigation of the impacts of the police department reform on police officers' linguistic eligibility and on whether the language skill requirements prevent recruitments to temporary asylum investigations
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2026-05-08
Le Médiateur fédéral - Rapport annuel 2025 - FR
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2026-05-08
Federal Ombudsman - Annual Report - 2025 - FR
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2024-08-29
Reminder - 2-day Training Seminar: “AI and decision-making processes, compliance with the rights of individuals”
The International Ombudsman Institute (IOI) and the Office of the Chancellor of Justice of Estonia in collaboration with the e-Governance Academy (eGA) invites you to participate in a 2-day training seminar on Artificial Intelligence (AI) in Tallinn, Estonia on October 15–16, 2024. Kindly also consult this reminder for information on the e-learning platform, which is part of this project and which will be open for participants and others interested in the materials. The deadline for application is Friday, 13 September 2024.
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2024-12-19
Workshop held at Salim Habib University to select 10 students as ambassadors to Ombudsman Sindh
The 3rd round of the Workshop on the Provincial Ombudsman Sindh’s Ambassador Programme was held at Salim Habib University, Karachi, on 11 December 2024 to instill the concept of civic responsibilities and advocacy skills in the youth of Sindh by carrying out the community outreach of ombudsman mandate to student community and general public. The workshop, initiated through the Regional subsidy of the IOI, focused on the role of the Provincial Ombudsman Office in providing administrative justice to the public, and was chaired by the Honourable Ombudsman of Sindh, Mr. Muhammad Sohail Rajput.
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2016-04-11
Mission d’observation de l’Office de la Protection du Citoyen aux Gonaïves
D’après un rapport préliminaire de l’Office de la Protection du Citoyen (OPC), les prisonniers gonaïviens sont détenus dans des conditions infrahumaines. Ils sont entassés comme des sardines. Ils n’ont pas accès aux loisirs et la majorité d’entre eux souffrent de maladies cutanées.
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2024-08-16
Reminder: Commonwealth Ombudsman hosts Complaint Handling Forum from 21 to 25 October 2024
From 21 – 25 October 2024, the Office will host its annual Complaint Handling Forum. The 5-part virtual forum will feature speakers from a variety of backgrounds, including a keynote address from the Commonwealth Ombudsman, Iain Anderson.
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2026-03-13
First meeting held between IOI European Regional Board and ENNHRI Board
The European Regional Board of the International Ombudsman Institute held its first meeting with the European Network of National Human Rights Institutions to explore opportunities for closer collaboration and exchange of practices in addressing evolving human rights challenges across Europe.
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2024-12-06
DPU Advocates for Women Victims of Domestic Violence Accused of International Child Abduction
On Wednesday, 13 November, at the National Congress, the Federal Public Defenders’ Office (DPU) called for greater recognition of the plight of women who, as victims of domestic violence, are accused of international child abduction. Federal Public Defender Daniela Brauner participated in two public hearings held at the Federal Senate and the Chamber of Deputies, addressing the application of the Hague Convention in cases where Brazilian mothers return to Brazil with their children after fleeing domestic violence.