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2025-04-04Re-watch the webinar on “Children's Ombudsman: Safeguarding Children's Rights”
On 25 March 2025 the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar to discuss the critical role of children's Ombudsman offices in promoting and safeguarding the rights of the most vulnerable. In case you missed the live session, or wish to revisit its insights, you can access the recording of this webinar on YouTube.
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2023-02-23The Ombudsman of Israel - Excerpt Special Report No. 3 - Challenges and Goals in Providing Services for Older Persons - Lessons Learned from the Investigation of Complaints - EN
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2021-09-10
Australia - Inspector-General of Taxation - Report on Investigation and Exploration of Undisputed Tax Debts in Australia - EN
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2022-09-06
La Défenseure des droits alerte sur l’accès à l’éducation des enfants en situation de handicap
À quelques jours de la rentrée scolaire, la Défenseure des droits, Claire Hédon, publie un rapport « L’accompagnement humain des élèves en situation de handicap » et propose 10 recommandations permettant d’instaurer une école réellement inclusive et sans discrimination.
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2013-03-19
Seminar on human right to gender identity
The Ombudsman of the Basque Country (“Ararteko”) and the European Region of the IOI jointly organize a seminar on “The Right to Gender Identity and Affective-Sexual Diversity. Challenges for Equality” to be held in Bilbao on 20 and 21 May 2013.
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2025-03-28
Chief Ombudsman releases final report
The Chief Ombudsman Peter Boshier has released his final report entitled "The way I see it" to Parliament on 27 March 2025. Kindly click here to read his report. Mr Boshier leaves office today, 28 March 2025.
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2022-01-24
3. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 3. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2026-04-10
ACRC - Policy Statement - EN
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2022-11-23
AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Deborah Glass (Australia)
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2025-03-21
Christian Britten Lundblad elected new Ombudsman
On 13 March 2025, the Danish Parliament elected Christian Britten Lundblad as new Ombudsman. He is succeeding Niels Fenger, who in October 2024 took up a position as judge at the Court of Justice of the European Union. Christian Britten Lundblad will take over as Ombudsman on 1 May 2025 after a period with High Court Judge Henrik Bloch Andersen as temporary Ombudsman.
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2025-03-21
La ineficacia de la Administración frena el progreso social de Cataluña
El 18 de marzo de 2025, la síndica de greuges de Cataluña, Esther Giménez-Salinas, acompañada por su adjunto general, Jordi Palou-Loverdos, entregó al presidente del Parlamento catalán, Josep Rull, el Informe anual de la institución correspondiente al año 2024. Este informe concluye que la eficacia de la Administración catalana debe mejorar, y es que la ineficacia genera desconfianza en las instituciones, afecta a la calidad de vida de las personas, amenaza la sostenibilidad del estado del bienestar, frena el ascensor social y obstaculiza el desarrollo económico.
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2025-03-21
Ombudsman announces results of direct investigation operation into Housing Department’s handling of illegal parking in public housing estates
On 13 March 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department ("HD")'s handling of illegal parking in public housing estates, and made 12 recommendations for improvement to the HD.
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2025-03-21
Office of the Ombudsman urges women politicians to report injustices
The Office of the Ombudsman has asked women running in the September 2025 General Elections to report any forms of injustices faced in the election process. The Director of Investigations and Research, Ms Martha Kwengwere, said this during a two-day capacity building training aimed at empowering female aspirants for the positions of Member of Parliament and Ward Councilors from the Central Region at Sunbird Capital Hotel, Lilongwe.
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2025-03-21
SPSO Launches New Interactive Complaints Map
The Scottish Public Services Ombudsman has launched the first phase of an interactive map. This shows the number of complaints closed in 2022-23 for each Local Authority area in Scotland across the sectors it oversees, mapped against measures of deprivation.
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2025-03-21
The President of the Czech Republic confirmed the creation of the Children's Ombudsman with his signature
The Czech President sealed the amendment of the Ombudsman Act with his signature. The law will enter into force on 1 July 2025. Thus, the institution of the Children's Ombudsman will be created on that date. Until the election of its representative, the duties will be carried out by the Deputy Ombudsman, Vít Alexander Schorm. The amendment also extends the ombudsman's mandate to include a so-called "National Human Rights Institution" whose aim is to protect and promote human rights in the Czech Republic.
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2023-07-07
es lei complementar n 80
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2022-07-25
Launch of the new Ombudsman’s Office website
The Office of the Ombudsman of Latvia has launched a new website, which is now more accessible and user-friendly. The website was developed in cooperation with Turn Digital, digital accessibility experts and users.
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2025-03-14
Falta de supervisión en el mantenimiento de puentes: el Yuan de Control propone medidas correctivas a la Administración de Turismo del Ministerio de Transporte
Con el fin de cumplir las regulaciones de la Instrucción Administrativa para la Gestión y Mantenimiento de Puentes del Yuan Ejecutivo, la Administración de Turismo del Ministerio de Transporte ha implementado mecanismos de mantenimiento y supervisión de puentes con arreglo a la Instrucción Administrativa para la Gestión y Mantenimiento de Puentes en Áreas Escénicas. Sin embargo, no ha desempeñado de manera adecuada sus funciones de supervisión y evaluación. El Comité de Transporte y Adquisiciones del Yuan de Control aprobó el informe de investigación el 11 de febrero de 2025, proponiendo medidas correctivas a la Administración de Turismo.
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2025-03-14
Sindh Ombudsman Institution takes stock of its brand ambassador program launched to provide accessibility to the general public
The Brand Ambassador program at universities has been initiated through the Regional Subsidy program of the International Ombudsman Institute (IOI) in 2022-23 in order to foster a deeper understanding of the mandate and scope of the Sindh Ombudsman Institute and to inform the student-community and general public about its availability for the dispensation of administrative justice and speedy redressal of their complaints, particularly in remote and far flung areas.
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2025-03-14
El Defensor del Pueblo conmemora el 8M con un acto homenaje a las mujeres gitanas
El 7 de marzo de 2025 el Defensor del Pueblo, Ángel Gabilondo, ha manifestado que “las mujeres gitanas constituyen una comunidad que no se rinde a estereotipos ni a tópicos, que no se deja reducir a clichés predeterminados”. Así lo ha afirmado durante un acto institucional que ha tenido lugar en la sede del Defensor del Pueblo el viernes para conmemorar y reivindicar el Día Internacional de la Mujer. En un año en el que se conmemora el 600 aniversario de la llegada de los gitanos a la península ibérica, la institución Defensor del Pueblo ha querido homenajear a la mujer gitana. El lema del evento ha sido “Mujeres gitanas en España: 600 años de desafío y superación”.