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2015-11-18Slovenia - Annual Report 2008 (Summary) - EN
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2015-11-18
Slovenia - Annual Report 2007 (Summary) - EN
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2015-11-18
Slovenia - Annual Report 2009 (Summary) - EN
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2015-11-16
New South Wales Ombudsman - Annual Report 2014/2015 - EN
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2015-11-13IOI welcomes new members
During its annual meeting, held in Namibia in September 2015, the IOI Board of Directors took decisions on applications for IOI membership and is delighted to welcome five institutions as new Voting members to the IOI family.
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2015-11-12
LGO Review on adult social care complaints 2014/2015 (Nov. 2015) - EN
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2015-11-10
EOI: Newsletter November 2015
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2015-11-06
Ombudsman’s office marks 40 years of helping citizens, improving governance
The Office of the Ontario Ombudsman celebrated 40 years of helping citizens resolve issues with the provincial government on 30 October 2015. The occasion comes as the office embarks on an historic expansion of its mandate – something the first Ombudsman began calling for in 1975.
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2015-11-06
International Conference - Human Rights and the Ombudsmen (Belfast, May 2016)
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2015-11-06
Ombudsman Victoria: Investigation into rehabilitation and reintegration of prisoners in Victoria (Sep. 2015) - EN
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2015-11-04
El Síndic investiga la muerte de cuatro personas por la inundación de un geriátrico en Agramunt
El Síndic de Greuges de Cataluña ha abierto una actuación de oficio para aclarar las circunstancias de la muerte de cuatro personas en la residencia geriátrica Ribera del Sió de Agramunt a consecuencia de las fuertes lluvias. Los responsables del centro contactaron con los servicios de emergencia porque algunos usuarios con movilidad reducida no podían salir.
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2015-11-04
La Defensoría presenta el Informe 2015 del Observatorio de los Derechos de la Niñez y la Adolescencia
La Defensoría de Niñas, Niños y Adolescentes de Santa Fe, a cargo de Analía Colombo, invita a la presentación del Informe 2015 del Observatorio de los Derechos de la Niñez y la Adolescencia de Santa Fe. La actividad se llevará a cabo el jueves 5 de noviembre a las 10.00 en el Centro de la Juventud (avenida Belgrano 950) de la ciudad de Rosario.
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2015-11-04
Conducting investigations
Approaches to investigating complaints vary according to a number of factors, including the jurisdiction of the Ombudsman’s office, the agencies and other parties involved, the complexity of the matter, and the intended outcome.
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2015-11-04
Challenges to jurisdiction
Ombudsman offices can face particular challenges when the executive government seeks to change the Ombudsman’s jurisdiction in a way that might limit the office’s ability to function effectively, or impact its independence.
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2015-11-04
Records management
Proper maintenance of records is an important part of a well-functioning organisation. It is particularly important that Ombudsman offices have good record management practices because it is a key area where Ombudsmen often identify poor practice in agencies in their jurisdiction. In addition, Ombudsman offices often deal with sensitive and, sometimes, highly confidential or secret information.
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2015-11-04
New functions and a growing office
Communities are demanding a greater level of transparency and accountability from government as well as those delivering services that were once the responsibility of the public sector. In looking for additional accountability mechanisms, governments often first look to existing mechanisms, such as Ombudsmen, that are trusted, effective and where the additional oversight functions are comparatively inexpensive to implement.
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2015-11-04
SPSO - Annual Report 2014/2015 - EN
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2014 - EN
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2011 - EN
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2012 - EN