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2016-03-01Parliament Commissioner - Annual Report 2014 - ukr
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2016-03-01Special Report NPM 2014 EN
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2016-03-01Law of Ukraine on Personal Data Protection 03 09 2015
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2016-03-01LAW OF UKRAINE on the Ukrainian Parliament Commissioner for Human Rights
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2016-02-29Western Australian Ombudsman – Identifying and Defining Issues of Complaint
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2016-02-29Ombudsman New South Wales – Presentation – Complaint Handling and Good Administration
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2016-02-29Ombudsman New South Wales – Presentation – Ethical Obligations on Investigators
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2016-02-29Ombudsman New South Wales – Basic Investigation and Project Planning Template
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2016-02-29Hong Kong Ombudsman – Handling Complainants Who Disrupt the Operation of the Office
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2016-02-29Ombudsman New South Wales – Determining Seriousness of Complaints Handout
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2016-02-29Ombudsman New South Wales – Definition of Resolved
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2016-02-29Ombudsman New South Wales – Youth Policy
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2016-02-29Ombudsman New South Wales – Internal Audit Charter
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2016-02-29Hong Kong Ombudsman – Code of Conduct
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2016-02-29Queensland Ombudsman – Conflict of Interest Policy and Procedures
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2016-02-29Ombudsman New South Wales – Presentation – Complaint Handling and Good Administration
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2016-02-26New Zealand: Guide on reasonable accommodation of persons with disabilities (Feb. 2016)
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2016-02-25APT : Université d'été - brochure
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2016-02-25APT : Université d'été - formulaire d'inscription
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2016-02-25APT : Université d'été - programme provisoire