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2024-06-20The Ombudsman's 2023 Annual Report available in English
"Today the Ombudsman consumes neither painkillers nor champagne when it turns out that a case includes EU law." So says Parliamentary Ombudsman Niels Fenger in an article in the English version of the Ombudsman’s 2023 Annual Report. In the article, Niels Fenger analyses the development of the Ombudsman Office’s approach to EU law through the years.
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2024-06-20
Free new training materials enhance Support for Vulnerable People
Free training resources designed to support organisations in identifying and helping those experiencing vulnerability are now available online through the Scottish Public Services Ombudsman website.
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2024-06-20
Hospitals, social welfare and education schemes contribute to rise in complaints to the Ombudsman
Nearly 4,500 complaints about public services were made to the Office of the Ombudsman in 2023. Ombudsman, Ger Deering, has seen a 30% rise in the number of complaints to his Office in recent years, from 3,418 in 2020 to 4,465 last year.
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2024-06-20
El rostro de la migración ha cambiado en los últimos años y ahora familias enteras se movilizan
La Presidenta de la Comisión de Derechos Humanos de la Ciudad de México (CDHCM), Nashieli Ramírez Hernández, consideró que la inclusión y participación de las personas en movilidad es la ruta que demanda la actual dinámica migratoria.
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2024-06-20
20e rapport annuel de l’Ombudsman de Montréal : L’OdM franchit le cap des 30 000 dossiers traités
L’ombudsman de Montréal, Me Nadine Mailloux, a déposé le 17 juin 2024 au conseil municipal son rapport d’activités pour l’année 2023. Ce 20e rapport annuel du Bureau fait état de 2 223 dossiers traités, incluant 215 nouvelles enquêtes sur des sujets très variés, dont 47 lancées à l’initiative de l’OdM. To read the report in English, kindly also click here.
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2024-06-13
Public Protector releases a report on the investigations into administrative deficiencies relating to the processing of GBV related matters
On 4 June 2024, the Office of the Public Protector released a report on the investigations into administrative deficiencies relating to the processing of gender-based violence (GBV) related matters within the South African criminal justice system. The investigation emanates from the administrative challenges faced by the public, particularly women and children, in the South African criminal justice system identified by the Public Protector.
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2024-06-13
Awareness campaign carried out in Southern Region i.e. Karak, Bannu and Miranshah (Nearly Merged District)
The Provincial Ombudsman Khyber Pakhtunkhwa carried out an awareness raising campaign in the Southern Region of the Province in May 2024. This project was supported by the IOI's Regional Subsidy Programme.
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2024-06-13
Daughter of a deceased finally receives title of property after residing in property for over 30 years
An investigation of the Ombudsman Commission of Papua New Guinea has resulted in the successful granting of the title of a property to the daughter of an elderly man who had resided with his family in the property for more than thirty years until his demise.
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2024-06-13
The Commonwealth Ombudsman's report about agencies' use of surveillance devices was tabled in Parliament
On 6 June 2024, the Commonwealth Ombudsman’s Report about agencies’ use of surveillance devices was tabled in Parliament. The Report identified several areas where agencies need to improve. Kindly click here for more information.
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2024-06-13
El Síndic pide a la Generalitat que revise la fecha de alta en la Tesorería General de la Seguridad Social de sus trabajadores
La institución del Síndic de Greuges ha tenido conocimiento de anomalías en las fechas de cotización de la vida laboral de empleados públicos de la Generalitat. A partir del análisis de las quejas recibidas, la institución ha constatado un decalaje temporal entre la fecha de inicio de la prestación de servicios en la Administración de la Generalitat y la fecha de alta en la Tesorería General de la Seguridad Social. La demora en el alta tiene efectos en las prestaciones del sistema, dado que reduce el período de cotización para la jubilación.
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2024-06-13
Ombudsman hands over the Annual reports of the Ombudsman and NPM to the Speaker of the National Assembly
On 6 June 2024, Human Rights Ombudsman Peter Svetina handed over the 29th regular Annual Report of the Human Rights Ombudsman and the 16th report of the National Preventive Mechanism for 2023 to the Speaker of the National Assembly of the Republic of Slovenia, Urška Klakočar Zupančič, MA, after he had forwarded it to the National Assembly one day prior in accordance with Article 5 of the Human Rights Ombudsman Act. After the meeting, the Ombudsman and the Speaker of the DZ made a public statement.
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2024-06-13
The Human Rights Defender watched the play "Alice in Wonderland" with the students of the Child and Family Support Center of Shirak Province
On June 8, the Human Rights Defender Ms. Anahit Manasyan paid a working visit to Shirak province. A tour was conducted on the premises of the Child and Family Support Center of Shirak province SNCO of the Ministry of Labor and Social Affairs of Armenia, where children in difficult life situations receive care and support. The Defender got acquainted with the children's living conditions, programs aimed at children's development, and inquired about their daily life.
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2024-06-13
Personas mayores se informaron sobre sus derechos
La Defensoría del Pueblo de Jujuy en coordinación con la Dirección General de Personas Mayores brindó un charla informativa a concurrentes del «Centro de Día Virgen del Valle», ubicado en el barrio Mariano Moreno de la capital jujeña. El objetivo de esta iniciativa fue interiorizar a las personas mayores sobre la función de la defensoría, facultades, maneras de intervención y áreas de la misma.
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2024-06-13
Turks and Caicos Office of the Complaints Commissioner set to launch newly enhanced website
The Turks and Caicos Office of the Complaints Commissioner is excited to unveil its newly revamped website, set to go live on Tuesday, 11 June 2024, at 12:00 pm. Under the leadership of the esteemed Honorable Rita Gardiner, OBE, the Ombudsman serves as a government body that investigates complaints of maladministration against public authorities and institutions. It strives to improve the efficiency of public services while also educating individuals about their rights.
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2024-07-10
Defensor del Pueblo anuncia elaboración de agenda de derechos de pueblos indígenas
El Defensor del Pueblo, Josué Gutiérrez, formuló un llamado a las autoridades del Estado a atender con urgencia las demandas de los pueblos indígenas, de modo tal que se pueda asegurar el acceso oportuno de este sector de la población peruana a servicios básicos como salud, educación, justicia, agua y desagüe, entre otros.
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2024-06-07
The Control Yuan publishes 2023 Annual report
With powers endowed by the Constitution and its additional articles, the Control Yuan exercises powers of impeachment, censure, correction, investigation, and audit, as well as receiving people’s complaints and conducting circuit supervision at local and central authorities. Recently, CY published the 2023 Annual Report of Control Yuan.
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2024-06-06
Final reminder – Ombud Trailblazers: Special Celebration of the Contributions of Pioneers
A key highlight of the Second International Ombud Expo holding in Gaborone, Botswana from 29 July – 2 August 2024 is a special celebration of the pioneers of various institutions. If you have not already done so, Expo organisers seek your support and assistance in the compilation of a Directory of all first incumbents and appointments as heads of office and ask for contributions until 28 June 2024.
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2024-06-06
Access to justice for asylum seekers and refugees: a call for help from IOI members
The Northern Ireland Public Services Ombudsman (NIPSO) is delighted to announce the launch of a collaborative research project examining the role of ombudspersons in the protection of refugees and asylum seekers (the OPRAS project). In order to carry out the OPRAS project the University of Glasgow has received funding from the British Academy and is being carried out in collaboration with Professor Chris Gill.
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2024-06-06
Ten students of Hamdard University became Brand Ambassadors for the Sindh Ombudsman Office
Honourable Provincial Ombudsman Sindh, Mr. Muhammad Sohail Rajput, chaired a workshop held on 29 May 2024 at Hamdard University, Karachi. Honorable Ombudsman Sindh addressed the large number of students and highlighted the key features of the Brand Ambassador Program, initiated through a regional subsidy of the IOI, with aims and objectives to disseminate the information about the role of the Ombudsman, promote civic responsibilities and to raise community outreach through students being inspiring future leaders.
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2024-06-06
DPU guarantees provisional measures to Tapeba indigenous people in the Inter-American Commission on Human Rights
The Inter-American Commission on Human Rights, based in Washington, accepted the request for provisional measures from the Federal Public Defenders' Office to guarantee the rights of the Tapeba indigenous people of Caucaia, a municipality in the metropolitan region of Fortaleza, in the state of Ceará. Resolution 28/2024, issued on 9 May 2024, requires the Brazilian State to adopt necessary measures to protect the life and personal integrity of members of this people.