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2014-02-24Occasional Paper #70
The concept and role of the ombudsman throughout the world (1999) Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.
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2016-03-11Ombudsman Hong Kong probes mechanism for handling smoking offences
The Ombudsman, Ms Connie Lau, announced a direct investigation into the mechanism of the Food and Health Bureau (FHB) and the Department of Health (DH) for handling smoking offences to examine whether there are any inadequacies.
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2014-11-04
New Powers for Public Services Ombudsman for Wales
From 1 November 2014, the Public Services Ombudsman for Wales’s jurisdiction changed. This is as a result of the Social Services and Well-being (Wales) Act 2014. He now has an extended role in relation to care homes, domiciliary care and palliative care services.
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2015-11-04
Guiding principles
The Ombudsman is a core institution of modern government with a role to promote and protect human rights, contribute to the maintenance of the rule of law and as a pathway to accessible, timely and effective administrative justice. As the Ombudsman has a significant role to keep the executive government to account, the Ombudsman and the Ombudsman’s office must act, and be seen to act, with a high degree of integrity and accountability.
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2014-02-24
Occasional Paper #75
Heightened public sensitivity against graft and corruption (2000) Sir Brian Elwood Sir Brian is Chief Ombudsman of New Zealand and President of the International Ombudsman Institute.
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2016-04-15
Conference Programme
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2016-04-15
Conference Programme
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2016-04-08
Barcelona Workshop - Program - EN
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2015-05-13
Research
The IOI aims at implementing research projects that will become the basis for an intensified exchange of best practices among member institutions that will for the first time have comprehensive data available on other members of the ombudsman community. The upcoming research project will deal with Asian Ombuds institutions.
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2014-10-22
ombud 2010
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2015-06-03
royal decree no 28 of 2012 -ombudsman in nsa
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2014-08-28
Bahrain - PDRC - Press Release - EN
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2015-01-26
Workshop on "Designing Consumer Redress
Queen Margaret University, Edinburgh and the Centre for Socio-Legal Studies, Oxford are delighted to invite consumer advisors, complaint handling and ombudsmen practitioners, academics and policymakers to a workshop on “Designing Consumer Redress” on 11 and 12 June 2015.
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2015-01-15
Reminder for regional subsidies 2014/2015
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at the Annual Board Meeting in Vienna to continue the regional subsidy programme for the membership year 2014/2015.
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2015-01-20
Amended regional by-laws available online
At a Regional Board meeting in Vienna in October 2014, it was agreed that the a proposal should be put to all Voting members to amend the Rules of the European Region of the IOI to allow for the election of a Regional Vice-President.
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2013-10-23
FRA Opinion on framework decision on racism & xenophobia
The European Union Agency for Fundamental Rights (FRA) has presented an opinion on the Framework Decision on Racism and Xenophobia, with special attention to the rights of victims of crime. This analysis was developed in response to the request of the Council of the European Union, Working Party on Fundamental Rights, Citizens’ Rights and Free Movement of Persons (FREMP).
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2014-03-28
IPA Governance Forum 2014
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2021-03-11
Defensor del Pueblo - Informe Anual MNP 2011 - ES
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2015-04-02
Caribbean Programme Info from Organizers
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2015-04-02
Caribbean Programme Info from Organizers