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2023-07-12The Ombudsman of Hong Kong, China - Annual Report 2022-23 - EN
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2022-11-24
Ombudsman Peer Review of the Parliamentary and Health Services Ombudsman (PHSO), UK
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2022-05-13
El Diccinario de las Defensorías del Pueblo 2022 - ES
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2025-10-03Ombudsman addresses European Roundtable on AI and Human Rights
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, was invited by the Malta Chamber, the Malta Business Bureau and the General Workers Union to speak at the European Roundtable Discussion held on 30 September 2025 at the Malta Chamber in Valletta. The event formed part of the EU-funded TransFormWork 2 project, which explores the impact of Artificial Intelligence (AI) in the workplace and promotes a fair and human-centred transition towards digitalisation. The project brings together European social partners to develop common guidelines on the responsible use of AI while safeguarding fundamental rights.
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2025-10-03
Ombuds Institutions of Luxembourg, Belgium, and the Netherlands Meet in Brussels
On 22 and 23 September 2025, the ombuds institutions of the Benelux countries gathered in Brussels for their annual meeting to discuss key regional issues. During the meeting, the group welcomed two new ombudsmen: Claudine Konsbruck, the Ombudsman of Luxembourg, and Nicolas Lagasse, the new Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles.
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2025-10-03
National Ombudsman visits East London
Parliamentary and Health Service Ombudsman (PHSO) Paula Sussex CBE will be in East London for her first roadshow to hear from NHS staff, charities and advocacy groups about issues affecting the local community.
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2025-10-02
Ombudsman Punjab Strengthens Pakistan’s Role at the 26th Asian Ombudsman Association Meeting in Nanjing, China
The Honourable Ombudsman Punjab, Ayesha Hamid, represented Pakistan at the 26th Meeting of the Board of Directors (BOD) and the 18th General Assembly (GA) of the Asian Ombudsman Association (AOA), hosted by the National Commission of Supervision of China in Nanjing from 9 to 10 September 2025. The event convened ombudsman leaders, oversight institutions, and experts from across Asia, providing a dynamic platform to deliberate on common challenges, institutional cooperation, and strategies for citizen-centered governance.
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2025-10-02
Ombudsman announces results of full investigation into Hospital Authority’s deposit refund arrangements for assistive device loan service
The Ombudsman, Mr Jack Chan, on 26 September 2025 announced the completion of a full investigation into the Hospital Authority (“HA”)’s deposit refund arrangements for the assistive device loan service, with 12 recommendations on improvement measures made.
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2023-07-27
Defensor del Pueblo - Annual Report - 2018 - EN
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2023-07-26
148 report-npm- 2 -1
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2015-02-06
Webinar on “Ombudsman Innovations for advancing Open Government” on 17 March 2015
On Tuesday, 17 March 2015, 10 am (Eastern Standard Time) a webinar co-sponsored by the World Bank Governance Global Practice, the Open Government Partnership and the IOI will be held. The Webinare will deal with “Ombudsman Innovations for advancing Open Government” and presenters will include Toronto Ombudsman Fiona Crean and Scottish Ombudsman Jim Martin.
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2021-05-31
om-ontario-oversight-911-report
Ombudsman Ontario - Oversight 911: Investigation into how the Ministry of Health oversees patient complaints and incident reports about ambulance services - (May 2021) - EN
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2021-10-18
Gabriel Savino visitó a representantes de pueblos
Gabriel Savino visitó a representantes de pueblos originarios. Durante el encuentro se plantearon cuestiones relacionadas a mejorar las condiciones de vida de estas comunidades.
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2022-09-02
Slovenian Ombudsman - NPM Report 2021
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2023-10-20
New Zealand Ombudsman - Report on an announced follow up inspection of Matawhāiti Residence under the Crimes of Torture Act 1989 - EN
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2025-09-26
Defensoría y Fundación de Libertad Ciudadana abordan temas de Derechos Humanos
El Defensor del Pueblo Eduardo Leblanc González, se reúne con la directora ejecutiva de Transparencia Internacional Olga de Obaldía quien le presentó el Observatorio de Espacio Cívico de la Unión Europea que busca promover la libertad ciudadana.
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2025-09-26
Rappel - Rejoignez le webinaire CROA & IIO pour maximiser l’impact et la portée
Rejoignez le Centre de Recherche des Ombudsman Africains (CROA), organe de recherche et de formation de l’Association des Ombudsman et Médiateurs Africains (AOMA), pour le webinaire "Maximiser l’Impact et la Portée" , en collaboration avec l’Institut International de l'Ombudsman (IIO). Ce webinaire aura lieu le mardi 7 octobre 2025 à 10h00, (GMT +2). Cliquez ici pour consulter l'invitation officielle.
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2022-07-12
Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles - Rapport annuel 2020 - FR
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2021-11-03
Support for Parliamentary and Health Service Ombudsman UK
The UK Government has introduced new legislation, which would seriously impact on the powers of the Parliamentary and Health Service Ombudsman (PHSO). On 18 October 2021, the Venice Commission issued an opinion on the possible exclusion of the PHSO as provided for by the Health and Care Bill. The International Ombudsman Institute strongly endorses the Venice Commission’s findings and also issues a statement or support for the UK colleague.
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2020-12-03
Ombudsman releases report on “Misplaced Priorities”
Ombudsman Martha Chizuma released a report titled “Misplaced Priorities” which is the first investigation in a series of investigations into allegations concerning lack of transparency and accountability in the implementation of Malawi’s National COVID-19 Preparedness and Response Plan.