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2025-06-06Ombudsman concludes Round Table Conference on the Impact of AI in the Labour Market
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, delivered the concluding remarks at the round table conference “The Ripple Effect of AI in the Labour Market” held in Valletta. The event was organised by the Malta Chamber of Commerce, the General Workers Union, and the Malta Business Bureau as part of the EU-funded TransFormWork II project, which aims to promote a just transition toward the work of the future through better and more effective regulation of artificial intelligence.
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2022-10-3144. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (5 – 11 de noviembre de 2021)
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2025-05-29
NHRIs reveal key developments and challenges impacting rule of law across the European Union
For the sixth consecutive year, National Human Rights Institutions (NHRIs) in the European Union (EU) have provided insights into their national rule of law landscapes. Overall, these show negative trends in areas such as the enabling space for NHRIs, civil society space and human rights defenders, access to justice, and media freedom. Despite the concerning picture, NHRIs continue working to counter these challenges and some progress is evident. Building on this, they recommend how policymakers can strengthen the rule of law across the EU.
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2025-07-03
Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.
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2025-06-12
Ombudsman Thailand - 25th anniversary - Commemorative book - EN
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2024-10-31
OCI’s Latest Annual Report Issues Groundbreaking Investigations into the Experiences of Maximum-Security and Life-Sentenced Prisoners in Canada
The 2023-24 Annual Report of the Office of the Correctional Investigator (OCI) was tabled in Parliament on October 29, 2024. The Office’s latest Annual Report breaks new ground in two national-level investigations examining conditions of confinement in male stand-alone maximum-security penitentiaries and on the experience of persons serving a life (or indeterminate) sentence in Canada, a sentence that has no end date.
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2024-08-08
Ombudsman urges school boards to take parents’ concerns seriously
The Chief Ombudsman is concerned some school boards are failing to act fairly when children are facing disciplinary action, decisions on enrolment or other decisions that affect their education.
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2020-12-14
41. Reporte Semanal (5 - 11 diciembre 2020)
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2025-04-17
Ombudsman probes Highways Department’s work on repair and maintenance of public roads
The Ombudsman, Mr Jack Chan, on 11 April 2025 announced the launch of a direct investigation operation to examine the work of the Highways Department (“HyD”) on the repair and maintenance of public roads, in particular the prevention of serious road subsidence incidents.
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2020-06-17
Waka Tangata – issue 5 of the APOR E-news now available
The Waka Tangata APOR E-News includes news and views from integrity organisations in the Pacific and Australasian Region. Issue 5 of the Waka Tangata APOR E-news is now available online.
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2021-02-08
4. Reporte Semanal (30 al 5 de febrero 2021)
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2023-01-09
53. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (del 30 de diciembre de 2022 al 5 de enero de 2023)
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2025-06-26
Ombudsman Ontario - Annual Report 2024/2025 - EN
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2025-06-26
Ontario Ombudsman - 2024-25 Annual Report - EN
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2025-03-21
Ombudsman announces results of direct investigation operation into Housing Department’s handling of illegal parking in public housing estates
On 13 March 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department ("HD")'s handling of illegal parking in public housing estates, and made 12 recommendations for improvement to the HD.
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2022-10-10
41. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (del 30 de septiembre al 5 de octubre de 2022)
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2024-07-25
Office of the Ombudsman embarks on mobile accountability clinics
The Office of the Ombudsman in Malawi has taken to Kasungu for two-week Mobile Accountability Clinics. The clinics are a proactive mechanism that the Office of the Ombudsman uses to take the Office to the people reaching the heart of communities in the rural areas or areas that are far from the main office.
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2023-11-07
56. Working Session M: André Marin – Old watchdog, new tricks: How social media and technology can transform the modern ombudsman
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2025-02-07
NSW Ombudsman tables six-monthly Casebook
The NSW Ombudsman has tabled the Casebook January 2025: Investigations and complaint-handling case studies, highlighting some of the myriad of complaints it has dealt with across a range of NSW government agencies, local councils and community services providers.
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2022-06-10
Programme now available for the International Mediation Congress in Rosario and online from 5 to 7 July 2022
All relevant information, such as an official invitation, the programme and the flyer for the event are now available. Please click here to access the documents.