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2025-10-24Office of The Ombudsman announces results of direct investigation operation into respite services for supporting carers of elderly persons and persons with disabilities
On 9 October 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the respite services for supporting carers of elderly persons and persons with disabilities, with 25 major recommendations for improvement made to the Social Welfare Department (“SWD”).
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2024-12-13
Ombudsman recommends solutions to Office of Children’s Services
Alaska State Ombudsman Kate Burkhart made seven recommendations to the Alaska Department of Family and Community Services, Office of Children’s Services (OCS), after an ombudsman investigation. The investigation was prompted by a complaint from a foster parent, who alleged OCS conducted an unfair investigation into a Protective Services Report, failed to seek timely mental health services or placement for a child, and made an inappropriate placement decision. The investigation revealed that OCS struggled to find effective solutions for a youth with complex needs and challenging behaviors.
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2024-08-01
The New Zealand office of the Ombudsman provided online training to the Thailand office
On June 19, 2024, at 10:00 a.m. local time. the Office of the Ombudsman of Thailand, in collaboration with the Office of the Ombudsman of New Zealand, organized an online training activity on the topic of “Complaints, including the intake and management of difficult complainants,” for the investigation and legal affairs officers.
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2025-06-12
The Ombudsman, Manuel Lezertua, steps down from office after ten years leading the Ombudsman of the Basque Country
On 10 June 2025, the Ararteko-Ombudsman of the Basque Country, Manuel Lezertua, officially announced to the Parliament of the Basque Country his decision to step down after ten years in office. The current Deputy Ombudsman, Inés Ibañez de Maeztu, will remain as interim Ombudsman until the Basque Parliament appoints the new Ombudsman.
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2024-08-08
Chief Nigerian Ombudsman bows out of office
On 5 July 2024, the Honourable Chief Commissioner, Public Complaints Commission, Hon. Abimbola Ayo-Yusuf has bowed out of Office in grand style after completing his statutory three years in Office.
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2024-11-22
The Office of the Ombudsman and the Business Community
Kindly click here to read an article by the Parliamentary Ombudsman, Mr Joseph Zammit McKeon, which was published in the "Movers and Shakers 2024".
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2024-08-09
News from the Ombudsman’s Office: July 2024
In the July 2024 issue of the News from the Latvian Ombudsman, the Office includes, among other things, the Ombudsman's opinion on decriminalisation of drug use in young people, the child's right to information on healthcare, a call for administrative and criminal liability for sexual harassment, and a study on inequalities for parents in regulated professions.
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2024-10-10
Office of the Ombudsman attends open government partnerships meeting
Ombudsman Grace Tikambenji Malera led a delegation from her office to an Open Government Partnership (OGP) Status update meeting. The OGP is a unique partnership of civil society and Government founded and driven by a unity of purpose to promote transparent, participatory, inclusive and accountable governance.
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2024-12-13
Ombudsman’s Office and the Red Cross of Angola sign cooperation agreement
The Ombudsman, Florbela Rocha Araújo, and the President of the Red Cross of Angola, Delfina Cumandala, signed a Cooperation Agreement on Monday, 9 December 2024, within the scope of the defense of the rights, freedoms and guarantees of citizens.
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2026-03-27Sint Maarten Ombudsman, Ms Gwendolien Mossel, with Investigative Officer, Ms. Raynae Myers
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2024-09-19
Home Office is wrongly denying compensation to Windrush victims
Almost half a million pounds in compensation has been secured following investigations by the Parliamentary and Health Service Ombudsman for people wrongly denied payment by the Windrush Compensation Scheme.
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2024-07-10
Office of the Ombudsman releases 2023 Annual Report
The Office of the Ombudsman has released the 2023 Annual Report which presents the activities that the Office carried out in the year. Pursuant to the Constitution of the Republic of Malawi and the Ombudsman Act, the Ombudsman has submitted the report to the National Assembly through the Office of the speaker.
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2024-05-16
Office of the Ombudsman hails media freedom
The Office of the Ombudsman on May 4, 2024 joined the media fraternity in commemorating the World Press Freedom Day in Mangochi. Representing the Office of the Ombudsman, Principal Public Relations Officer Mandy Pondani said the media plays a crucial role in the work that the Office of the Ombudsman does which centers on holding government institutions accountable.
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2025-03-28
Public Protector of South Africa to deliver Thematic Lecture in Parliament hosted by the Office of the Ombudsman
As part of the Office of the Ombudsman’s 30th Anniversary commemorations, the office will be organising a Thematic Lecture focusing on the mandate of the Ombudsman. This event will highlight the crucial principles of transparency, fairness, and accountability within public administration. It will be held on 12th June 2025 in the Plenary Hall of the House of Representatives in Malta, under the theme “Transparency, Fairness, Accountability: Cornerstones of Good Administration - The Mandate of the Ombudsman.” The Office of the Ombudsman is honoured to welcome Adv. Kholeka Gcaleka, the Public Protector of South Africa, as keynote speaker.
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2024-07-25
Office of the Ombudsman embarks on mobile accountability clinics
The Office of the Ombudsman in Malawi has taken to Kasungu for two-week Mobile Accountability Clinics. The clinics are a proactive mechanism that the Office of the Ombudsman uses to take the Office to the people reaching the heart of communities in the rural areas or areas that are far from the main office.
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2025-02-27
The Proposal: The Office of the Parliamentary Ombudsman as the National Human Rights Institution for Malta
The Ombudsman presented the new Ombudsman Bill to Government for consideration.
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2024-08-16
Ombudsman for Children’s Office publishes “Tomorrow Starts with Us” children’s survey
The Ombudsman for Children’s Office (OCO) commissioned "Tomorrow Starts with Us", a survey carried out with Amárach Research to mark the OCO’s 20th Anniversary. The cost of living, mental health services and future housing needs are the top three concerns for over 1,000 secondary school students who took part in the survey.
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2025-01-09
The Office of the State Comptroller and Ombudsman hosts a symposium on the theme of public mediation
On Monday, 23 December 2024, the Office of the State Comptroller and Ombudsman of Israel, in its capacity as "professional home" for sectoral ombudsmen and public complaints commissioners, hosted a symposium on the theme of public mediation for the internal auditors and public inquiries commissioners of local authorities.
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2024-12-06
35th Anniversary Reception of the Office of The Ombudsman celebrates commitment to promoting administrative justice and fairness
The inaugural International Ombudsman Summit 2024, hosted by the Office of The Ombudsman, Hong Kong, was held on 3 December. The Summit coincided with the 35th anniversary of the establishment of the Office. To celebrate this important milestone, the 35th Anniversary Reception was also held in the evening.
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2024-09-25
Visit of the Venice Commission in the Office of the Commissioner for Human Rights
On 13 September 2024, Deputy Commissioner for Human Rights Wojciech Brzozowski spoke with representatives of the European Commission for Democracy through Law (Venice Commission) at the CHR Office. The main topic of conversation was a draft law separating the positions of the Minister of Justice and the Prosecutor General.
